2/10 Terrible
SHINJI
5 Jan 2025
Disliked: Staff & service, property conditions & facilities, room comfort
SHINJI
Stayed 3 nights in Dec 2024
Madelise Stardust Hotel & Travel
2.5 star property
Hotel with spa services, near Hoan Kiem Lake
Photo gallery for Madelise Stardust Hotel & Travel
Reviews
6.06.0 out of 10
Popular amenities
- Spa
- Free Wi-Fi
- Air-conditioning
- Laundry room
- Housekeeping
- 24/7 front desk
Explore the area
11 Nguyen Thai Hoc Str., Hoan Kiem Dist., Hanoi, 100000
- Train StreetPlace, Train Street1 min walk
- Hoa Lo Prison MuseumPlace, Hoa Lo Prison Museum7 min walk
- St. Joseph's Cathedral of HanoiPlace, St. Joseph's Cathedral of Hanoi7 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)36 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Washer/dryer
Blackout curtains
Separate bedroom
- 21 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Double Room, Courtyard View
Deluxe Double Room, Courtyard View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Washer/dryer
Blackout curtains
Hairdryer
- 22 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Luxury Triple Room, City View
Luxury Triple Room, City View
Highlights
Furnished balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Washer/dryer
Blackout curtains
- City view
- 25 sq m
- Sleeps 3
- 1 Double Bed and 1 Single Bed
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About the area
Hanoi
At Madelise Stardust Hotel & Travel you'll be within a 20-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include in-room washers/dryers and free WiFi. .A pampering day can include hot stone massages and Thai massages. Added amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 30-minute walk of this Hoan Kiem hotel include Hanoi Old Town Night Market and Hanoi Opera House.
What's nearby
- Train Street - 1 min walk - 0.1 km
- Hoa Lo Prison Museum - 7 min walk - 0.6 km
- St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
- Hoan Kiem Lake - 12 min walk - 1.0 km
- Hanoi Opera House - 20 min walk - 1.7 km
Getting around
- Hanoi Railway Station - 8 min walk
- Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Restaurants
- Gà Tần Cây Si - 1 min walk
- Cơm Viên - 1 min walk
- Reng Reng Café - 4 min walk
- Qùa Tặng Thiên Sứ - Bánh Mỳ Sốt Vang - 1 min walk
- Bún Chả Que Tre Bình Chung - 1 min walk
About this property
Madelise Stardust Hotel & Travel
Hotel with spa services, near Hoan Kiem Lake
Madelise Stardust Hotel & Travel offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Madelise Stardust Hotel & Travel also features laundry facilities, dry cleaning/laundry services, and a front desk safe.
Smoking is allowed in designated areas at this Hanoi hotel.
- 50 guestrooms or units
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- ATM
- Smoking in designated areas
- Locker space
Madelise Stardust Hotel & Travel offers 50 air-conditioned accommodations with washers/dryers and a safe. Televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages and Thai massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Family friendly
- In-room washing machine/dryer
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Spa
- Hot stone massages
- In-room massages
- Prenatal massages
- Sports massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift (single-level property)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk (100 centimetre high)
- Wheelchair-accessible restaurant
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Children's slippers
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV with satellite channels
Food and drink
- Meal delivery service
- Mini-fridge
More
- Air conditioning
- Desk
- Heating
- Laundry detergent
- Printer
- Safe
- Soundproofed rooms
- Washer/dryer
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash.
We should mention
- Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Madelise Stardust & Travel
Madelise Stardust Hotel Travel
Madelise Stardust Hotel & Travel Hotel
Madelise Stardust Hotel & Travel Hanoi
Madelise Stardust Hotel & Travel Hotel Hanoi
Frequently asked questions
Is there a spa on site at Madelise Stardust Hotel & Travel?
There's no onsite spa, but this property does offer services like hot stone massages.
Is Madelise Stardust Hotel & Travel family-friendly?
You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Madelise Stardust Hotel & Travel is a hit with families.
Is there a free airport shuttle available at Madelise Stardust Hotel & Travel?
No, Madelise Stardust Hotel & Travel does not offer an airport shuttle service.
What time are check-in & check-out at Madelise Stardust Hotel & Travel?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Madelise Stardust Hotel & Travel?
No, pets are not allowed.
Is there a golf course on site at Madelise Stardust Hotel & Travel?
There isn't one on site, but King's Island Golf Resort is a short 16-minute walk away.
Madelise Stardust Hotel & Travel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
8.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Phuong Thao
10 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Phuong Thao
Stayed 3 nights in Nov 2024