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4.5 out of 5

"Place was in the Old Quarters of Hanoi. Easy to walk everywhere " More

By a verified traveller on Fri 15 Mar 2024

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Hotel Description

Matilda Boutique and Spa Hotel places you in the center of Hanoi, within a short 5-minute stroll of popular places like O Quan Chuong and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant, and a bar/lounge.

A day of pampering can include deep-tissue massages, Swedish massages, and body wraps along with aromatherapy and hydrotherapy. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Old Quarter hotel include Thang Long Water Puppet Theatre and Dong Xuan Market.

Executive Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Matilda VIP Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Matilda Boutique and Spa Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Matilda Boutique and Spa Hotel

Everyone (2) Couples (1)
4 out of 5
Place was in the Old Quarters of Hanoi. Easy to walk everywhere

Posted by on 15 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Thanks for your staying from Matilda Hotel ,

Dear our value Guest,Thanks for choosing our hotel for your stay and enjoyed time at our hotel. We wish to have chances to welcoming you back our hotel in the nearest future. With our best regards, Matilda Boutique Hotel & Spa Team.

5 out of 5
Very nice staff and unique little hotel in the middle of everything in the old quarters

Posted by , from Brisbane on 4 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Minh Thoi

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hanoi Matilda Hotel

4 out of 5
Staff were extremely friendly and helpful. Excellent location. Clean and well kept.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Minh Thoi

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hanoi Matilda Hotel

5 out of 5
Fantastic staff, extremely helpful. The room was lovely and the property has plenty of character.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Minh Thoi

Thank you very much for your very nice review, it was honor for us can have chance to serve you during your stay in Vietnam, we wish you all the best and have great time! Best regards! Hotel manager! Minh Thoi

About the Matilda Boutique and Spa Hotel

Location 73 Ma May, Hang Buom, Hanoi, Ha Noi 10000

Property Features

Matilda Boutique and Spa Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Matilda Boutique and Spa Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Hanoi hotel is smoke free.

  • 40 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Long Bien Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Matilda Boutique and Spa Hotel offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception daily.

Lotus Restaurant - Onsite fine-dining restaurant.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Matilda Boutique and Spa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Airport shuttle fee per child: VND 0 (from 1 to 10 years old)
  • Rollaway bed fee: VND 460000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Matilda Spa Hotel Hanoi
  • Matilda Boutique and Spa Hotel Hotel
  • Matilda Boutique and Spa Hotel Hanoi
  • Matilda Boutique and Spa Hotel Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.