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MAY DE VILLE Crown Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Hanoi with a full-service spa

Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, pool loungers
Senior Suite with Balcony | View from room
Bar (on property)
Bar (on property)
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Double Room, City View

Premier Double Room, City View | View from room

Premier Double Room, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite

Terrace Suite

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Balcony

Senior Suite with Balcony

Senior Suite with Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Studio

Deluxe Double Studio

Deluxe Double Studio

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room

Junior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Crown Suite

Crown Suite | View from room

Crown Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window

Deluxe Twin Internal Window

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive City View

Executive City View

Executive City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window

Deluxe Double Internal Window

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive

1 bedroom, premium bedding, minibar, in-room safe

Grand Executive

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hanoi

MAY DE VILLE Crown Hotel places you in the centre of Hanoi, connected to a shopping centre and within a short 5-minute stroll of Quan Chuong Gate and Hanoi Old Town Night Market. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, steam room and pool loungers. 646 square feet (60 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Old Quarter hotel include Thang Long Water Puppet Theatre and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk

About this property

MAY DE VILLE Crown Hotel

Luxury hotel connected to a shopping centre in Hanoi with a full-service spa
MAY DE VILLE Crown Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the luxury MAY DE VILLE Crown Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 61 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Vietnamese

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  • Free WiFi
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4.8 out of 5, Exceptional, 165 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAY DE VILLE Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are available for VND 800000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: VND 800000.0 per night
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number 0101420522

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at MAY DE VILLE Crown Hotel?

MAY DE VILLE Crown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at MAY DE VILLE Crown Hotel?

Yep, there is an onsite spa at MAY DE VILLE Crown Hotel. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Does MAY DE VILLE Crown Hotel have a pool?

MAY DE VILLE Crown Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes MAY DE VILLE Crown Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MAY DE VILLE Crown Hotel.

Is MAY DE VILLE Crown Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that MAY DE VILLE Crown Hotel is a hit with families.

Does MAY DE VILLE Crown Hotel serve breakfast?

Yep, our visitors quite like the free cooked-to-order brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at MAY DE VILLE Crown Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at MAY DE VILLE Crown Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at MAY DE VILLE Crown Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at MAY DE VILLE Crown Hotel?

No, pets and service animals are not allowed.

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 242 reviews
Rating 8 - Good. 38 out of 242 reviews
Rating 6 - Okay. 10 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Old Quarter

Great hotel, in excellent location near lively neighbourhood. Very friendly and helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Geremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a GEM

Great place to stay and close to all the action. Lots of things to eat right across the street
Stayed 2 nights in Mar 2025

10/10 Excellent

Laureline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good surprise

When I first arrived I was a bit worried because it’s in the hearth of the Old Quarter, which is a very lively neighborhood. However I must say that my stay was excellent: the staff is lovely, the room was spotless and very comfy. I was not bothered by the noise at all. I would happily come back.
Stayed 2 nights in Mar 2025

10/10 Excellent

RADU-LUCIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast and location. Super clean. Improvements: softer mattresses please!
Stayed 4 nights in Mar 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Fantastic staff, great location, right in the middle of everything

10/10 Excellent

Laurence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four sixty year old couples from Australia on tour. Had a great time going to restaurants and walking around town. Would highly recommend, had great breakfasts, comfy beds, clean and safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Eddie

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel n the center of old town. It was convenient to see the sights. The staff awesome and breakfast excellent. Rooms a bit small, but lovely. Typical old big city deluxe accommodation.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Luxurious Oasis in the Heart of the Old Quarter

A luxurious stay in the heart of Hanoi’s Old Quarter! The location is perfect—everything is nearby. We booked an inside room, and it was the best choice—quiet and comfortable despite the bustling surroundings. The room felt upscale, and the daily buffet was a highlight, offering a great variety each day. Most importantly, the staff was incredibly accommodating and made our stay even better. Highly recommend for a premium experience in Hanoi!
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very well positioned, well run friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was like a cloud. Clean room. Very quiet inside hotel despite noise outside. Very central location. Buffet breakfast was incredible. Roof top bar and pool beautiful. Staff were so accommodating. 10/10 would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property overall with very friendly staff who would do anything for you. Comfortable beds and spacious bathroom. Breakfast buffet was very good as was the roof top bar including food. A great place to stay in the Old Quarter.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

The hotel was wonderful! Everything was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and accommodations for old qt, a gem

The Hotel is very nice, the staff is amazing, they attend to your every need, like to say big thanks to Luna and Erin on the front staff, so helpful and friendly, please pass on my warmest regards. Erik Straus
Stayed 1 night in Feb 2025

10/10 Excellent

Paul Adrian Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Great staff always smiling and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff have been really friendly and helpful. Great location. Would recommend.

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of town. Clean room. Good breakfast. Note: hotel will be noisy at night.
Stayed 3 nights in Jan 2025

10/10 Excellent

aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were exceptional. The hotel is located right in the middle of old quarter so we were in the midst of it all. The hotel amenities, sky bar and buffet breakfast were all outstanding. Will definitely be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location super friendly staff a five star service would return anytime
Stayed 4 nights in Jan 2025

10/10 Excellent

Kersti

Travelled with family
This hotel is in a great location and the staff were very friendly. The room sizes were good and the breakfast delicious.
Stayed 3 nights in Jan 2025