Mercy Hotel

2.5 star property

Photo gallery for Mercy Hotel

Exterior
Exterior
Shower, hair dryer, slippers, bidet
Front of property
Shower, hair dryer, slippers, bidet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is NZ$58
includes taxes & fees
21 May - 22 May

Explore the area

View map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
  • Place, Vincom Center
    ‪4 min drive‬
  • Place, Thong Nhat Park
    ‪5 min drive‬
  • Place, Hai Ba Trung Temple
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

Standard Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Panoramic Double Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Panoramic Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room with City View

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Panoramic Double Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

2-Bed Room with City View

  • Sleeps 2
  • Free Wi-Fi

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About the area

Hanoi

Mercy Hotel places you in the heart of Hanoi, connected to a shopping centre and 3.1 km (1.9 mi) from Hanoi Opera House. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include laundry facilities, a communal living room and a lift. There's also the convenience of free valet parking. .With a stay at this Hai Ba Trung hotel, you'll be 4.1 km (2.5 mi) from Thang Long Water Puppet Theatre and 4.1 km (2.5 mi) from Ngoc Son Temple.

What's nearby

  • Vincom Center - 4 min drive - 2.3 km
  • Thong Nhat Park - 5 min drive - 2.6 km
  • National Museum of Vietnamese History - 5 min drive - 3.7 km
  • Hai Ba Trung Temple - 5 min drive - 3.0 km
  • Van Ho Exhibition Center - 5 min drive - 2.6 km

Getting around

  • Ga Phú Thụy Station - 13 min drive
  • Hanoi Giap Bat Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬12 min walk
  • ‪maison sen buffet - ‬7 min walk
  • ‪Ba Nhất Quán Times City Ngõ 622 Minh Khai - ‬10 min walk
  • ‪Phở Dũng 593 Minh Khai - ‬3 min walk
  • ‪Bún Đậu Lạc Trung - ‬3 min walk

About this property

Mercy Hotel

Mercy Hotel offers its guests laundry facilities, a communal living room, and a lift. Public spaces have free WiFi. Valet parking is free.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 85 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
Mercy Hotel offers 85 air-conditioned accommodations with minibars (stocked with some free items) and complimentary slippers. 24-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, hairdryers and toothbrushes and toothpaste. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Mercy Hotel Hotel

Mercy Hotel Hanoi

Mercy Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Mercy Hotel?

Mercy Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercy Hotel?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Mercy Hotel on 21 May 2026 start from NZ$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercy Hotel?

Yep, Mercy Hotel has free valet parking.

Is there a free airport shuttle available at Mercy Hotel?

No, Mercy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Mercy Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercy Hotel?

No, pets are not allowed.

Mercy Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

8/10 Good

Merrill

Stayed 15 nights in Dec 2025