8/10 Good
Anh Tuan
31 May 2025
Liked: Cleanliness, room comfort
Anh Tuan
Stayed 3 nights in May 2025
Entire apartment
Muse Hanoi Serenity Suites
3.0 star property
Photo gallery for Muse Hanoi Serenity Suites
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Kitchen
- Washing machine
- Free Wi-Fi
- Air-conditioning
- Housekeeping
Explore the area
215 Giang Vo, Hanoi, 11110
- US EmbassyPlace, US Embassy7 min walk
- Lotte Center HanoiPlace, Lotte Center Hanoi17 min walk
- Temple of LiteraturePlace, Temple of Literature20 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)36 min drive
Room options
View all photos for Studio, 1 Queen Bed, City View
Studio, 1 Queen Bed, City View
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Apartment, 1 Bedroom, City View
Deluxe Apartment, 1 Bedroom, City View
- City view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Family Room
Family Room
- 65 sq m
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
View all photos for Studio Apartment
Studio Apartment
- Sleeps 2
View all photos for One-Bedroom Apartment - Balcony
One-Bedroom Apartment - Balcony
- Sleeps 2
View all photos for Standard
Standard
- Sleeps 2
View all photos for Superior Family Room
Superior Family Room
- Sleeps 4
View all photos for Standard Apartment
Standard Apartment
- Sleeps 2
Deluxe One-Bedroom Apartment With City View
- Sleeps 2
Two-Bedroom Apartment
- Sleeps 4
About the area
Hanoi
At Muse Hanoi Serenity Suites you'll be within just a 15-minute stroll of US Embassy and Van Phuc Diplomatic Corps. .You can enjoy an LCD TV with digital channels, and each apartment features a washing machine, free WiFi and a rice cooker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, a hairdryer and an iron/ironing board are also available. .This smoke-free apartment building offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage.
What's nearby
- US Embassy - 7 min walk - 0.6 km
- Van Phuc Diplomatic Corps - 8 min walk - 0.7 km
- Embassy of Japan - 15 min walk - 1.3 km
- Lotte Center Hanoi - 17 min walk - 1.4 km
- Temple of Literature - 20 min walk - 1.7 km
Getting around
- Hanoi Railway Station - 10 min drive
- Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Restaurants
- Bít Tết Ngon - 2 min walk
- Sữa Dê Hương Sơn - 3 min walk
- Cuon and Roll - 3 min walk
- Bún Thang Giảng Võ - 2 min walk
- Vua Chả Cá 269 Giảng Võ - 1 min walk
About this property
Muse Hanoi Serenity Suites
As a guest of Muse Hanoi Serenity Suites, you'll find tour/ticket assistance, laundry facilities, and express check-in. Public spaces have free WiFi. Muse Hanoi Serenity Suites also features express check-out and a lift.
This 3-star Hanoi apartment is smoke free.
- 16 guestrooms or units
- Self-service laundry
- Front desk (limited hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Tour and ticket information
- Lift
- No smoking on site
Muse Hanoi Serenity Suites offers 16 air-conditioned accommodations with complimentary bottles of water and rice cookers. Accommodation at this 3-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 45-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Paper towels
- Refrigerator
- Rice cooker
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 45-inch LCD TV with digital channels
Laundry
- Laundry facilities
- Washing machine
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- Lift (90 centimetre wide door)
- Smoke-free property
Services and conveniences
- Blackout drapes
- Daily housekeeping
- Free bottled water
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 16 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
- Pets and service animals are not allowed at Muse Hanoi Serenity Suites
Children and extra beds
- Children are welcome.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash Breakage deposit: VND 1000000 per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Muse Hanoi Serenity Suites Hanoi
Muse Hanoi Serenity Suites Apartment
Muse Hanoi Serenity Suites Apartment Hanoi
Frequently asked questions
What is the cancellation policy at Muse Hanoi Serenity Suites?
Muse Hanoi Serenity Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a free airport shuttle available at Muse Hanoi Serenity Suites?
No, Muse Hanoi Serenity Suites does not offer an airport shuttle service.
What time are check-in & check-out at Muse Hanoi Serenity Suites?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Muse Hanoi Serenity Suites?
No, pets and service animals are not allowed.
Muse Hanoi Serenity Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 2 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
8.0/10
Cleanliness
Reviews
8/10 Good
manh tien
20 Dec 2024
Liked: Cleanliness, room comfort
điều hòa để chiều nóng thì bật lên hơi lâu
manh tien
Stayed 1 night in Dec 2024