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Ngoc Mai Hotel

Property class: 3.5

Photo gallery for Ngoc Mai Hotel

Breakfast area
Reception
Bar (on property)
Interior
Room

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • City view
  • 32 sq m
  • Sleeps 4

View all photos for Standard Single Room

Room

Standard Single Room

  • 27 sq m
  • Sleeps 2

View all photos for Family Room

Room

Family Room

  • 32 sq m
  • Sleeps 6

View all photos for Standard Twin Room

Room

Standard Twin Room

  • City view
  • 27 sq m
  • Sleeps 3

Room

  • Sleeps 6

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About the area

Hanoi

At Ngoc Mai Hotel you'll be within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include free breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, babysitting services and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3.5-property class Old Quarter hotel include Dong Xuan Market and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 12 min walk

Restaurants

  • ‪Phở Gia Truyền Bát Đàn - ‬2 min walk
  • ‪Tép Vietnamese Restaurant - ‬1 min walk
  • ‪Egg Coffee & More - ‬1 min walk
  • ‪Avos & Mango Wrap & Go - ‬1 min walk
  • ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk

About this property

Ngoc Mai Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Ngoc Mai Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. An airport shuttle at scheduled times and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 7 levels
  • Built in 1993
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ngoc Mai Hotel offers 45 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting
  • In-room refrigerator
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi

Frequently asked questions

What makes Ngoc Mai Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Ngoc Mai Hotel.

Is Ngoc Mai Hotel family-friendly?

You bet! With amenities such as babysitting services, as well as rollaway/extra beds in the guestrooms, it's no surprise that Ngoc Mai Hotel is a hit with families.

Are there hot tubs in the rooms at Ngoc Mai Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Ngoc Mai Hotel?

No, but there's an airport shuttle at scheduled times for a fee.

Is there a bar or restaurant at Ngoc Mai Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Vietnamese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ngoc Mai Hotel?

Check-in begins at noon. Check-out time is 11 AM.

Ngoc Mai Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort