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OYO 383 Luxury Airport Hotel & Spa

3.0 star property

Photo gallery for OYO 383 Luxury Airport Hotel & Spa

Deluxe Triple Room
Deluxe Double Room | View from room
Front of property
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service

Explore the area

View map
No.93, Road 2, Mai Dinh, Soc Son, Hanoi
  • Place, Melinh Plaza
    ‪12 min drive‬
  • Place, Nhat Tan Bridge
    ‪15 min drive‬
  • Place, West Lake
    ‪19 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪7 min drive‬

Room options

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About the area

Hanoi

At OYO 383 Luxury Airport Hotel & Spa, you'll be 7.6 km (4.7 mi) from Melinh Plaza and 13.6 km (8.4 mi) from BRG Legend Hill Golf Resort. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include luggage storage, a front desk safe and locker space. There's also free self parking, along with the convenience of free airport pick-up service. .Sights within a 20-minute drive of this 3-property class Soc Son hotel include Rising Sun Park and Syrena Shopping Center.

What's nearby

  • Melinh Plaza - 12 min drive - 11.0 km
  • Nhat Tan Bridge - 15 min drive - 16.8 km
  • Vantri Golf Club - 17 min drive - 13.9 km
  • Lotte Mall Tay Ho - 17 min drive - 19.0 km
  • West Lake - 19 min drive - 19.7 km

Getting around

  • Ga Co Loa Station - 10 min drive
  • Ga Phuc Yen Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Lucky Café - ‬5 min drive
  • ‪Urbanmarket - ‬5 min drive
  • ‪Memos Fastfood&Drinks - ‬5 min drive
  • ‪Burger King - ‬8 min drive

About this property

OYO 383 Luxury Airport Hotel & Spa

There's a restaurant on site. Public spaces have free WiFi. A free shuttle from the airport to the hotel is free (available 24 hours). OYO 383 Luxury Airport Hotel & Spa also features express check-in, room service (during limited hours), and express check-out. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 25 guestrooms or units
  • Built in 2018
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Locker space
  • Dining venue
OYO 383 Luxury Airport Hotel & Spa offers 25 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Luxury Airport Hotel Hanoi
Luxury Airport Hotel
Luxury Airport Hanoi
Luxury Airport Hotel Spa
Oyo 383 Airport & Spa Hanoi
OYO 383 Luxury Airport Hotel Spa
OYO 383 Luxury Airport Hotel & Spa Hotel
OYO 383 Luxury Airport Hotel & Spa Hanoi
OYO 383 Luxury Airport Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at OYO 383 Luxury Airport Hotel & Spa?

OYO 383 Luxury Airport Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at OYO 383 Luxury Airport Hotel & Spa?

Yep, OYO 383 Luxury Airport Hotel & Spa has a free self car park.

Is there a free airport shuttle available at OYO 383 Luxury Airport Hotel & Spa?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at OYO 383 Luxury Airport Hotel & Spa?

Yep, you can grab a meal at OYO 383 Luxury Airport Hotel & Spa's onsite restaurant.

What time are check-in & check-out at OYO 383 Luxury Airport Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at OYO 383 Luxury Airport Hotel & Spa?

No, pets are not allowed.

OYO 383 Luxury Airport Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 70 reviews
Rating 8 - Good. 25 out of 70 reviews
Rating 6 - Okay. 12 out of 70 reviews
Rating 4 - Poor. 6 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

Good hotel

Good hotel for a temporary stay.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

IN WOONG

Disliked: Cleanliness, property conditions & facilities, room comfort

잠 못 잡니다.

새벽에 잠만자러 갔지만..중고방 쓰는기분..빠진것도 많고 골방냄새도 너무나고 그 피곤한데도 잠 한숨도 못 잤어요. 그놈의 못 밖는소리, 닭 우는소리, 경적소리 후회막심했드랬죠
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Vlad

Disliked: Amenities, property conditions & facilities
Cheap and you get exactly what you paid for! Shower is an experience considering its positioned smack between the sink and the toilet, has no enclosure of any kind, not even a curtain and (here's the kicker!) - there's a poster above the toilet that says DO NOT WET THE FLOOR with shower head!!! Hmm...OoohK...??? If you plan on sitting on sofa, please be careful - any attempt in throwing your backside onto it will result in immediate tailbone fracture. Breakfast menu consists of one small page and is totally fitting the rest of the place. Area is as seedy as they come and right next to hotel, or maybe it's part of it...there's a massage spa with a few ladies that are probably not going to church on Sundays sitting in the hotel lobby... Best part of it - it's $30/night, has AC and door can be locked. Just don't expect any luxury or spa experience and you'll be fine.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night between flights. Close to airport and very nice
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon acceuil et disponibilité du managrr
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
thank you for letting me check in in the wee hours of the night. the staff are super friendly and they can speak English . They just dont have strong internet connection inside the rooms but the rooms are big and comfortable. they also dont have working phone inside the room so if you need anything in the reception you need to go down 5 floors. but over all its good.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the breakfast was very very good!!!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Warm Host !

We booked this place due to Free Airport Pick Up. Check in was very fast and the room was clean and bed was comfortable. I was checking for a bedbug as this is one of the things I always check but luckily I didn't find any. The only thing that bothered me was that I can tell one of the pillow case was not washed due to smell. The hotel also offers airport drop-off but at a cost of VN140,000. We decided to take a take (the hotel nicely called the taxi for us) which cost us 80,000 VN. We tipped the driver because he was honest.Overall, highly recommended for short stay and will stay here again when we need to stay nearby the airport.
Stayed 1 night in Jul 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport, gave free transport to the airport and gave me personalized service even though it was so late.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff hotel was quite had a great sleep perfect for somewhere to stay when flying in late. Breakfast was great. Would definitely stay there again highly recommend
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, we appreciate them picking us up from the airport and scheduling our taxi to downtown and our bus to SaPa
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Tom

Disliked: Staff & service, property conditions & facilities
Although it is clear, but facilities too terrible old and only two staffs I can see and one of them don’t know English and look malevolent.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Tango

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late and it was very difficult for the driver to find in the dark since it is isolated from other airport hotels in the main road. We had to stop a few times for directions. The room was MUCH smaller than how the picture looks. There was no room for night stand on either beds. Although room was generally clean the sheets looked dirty and had hair underneath which made us worry that bed was made but linens may not have been changed. The bed was very uncomfortable with thin foam over cushion on top of wood slats. Between bad bed and rooster crowing next door, it was hard to sleep. The bathroom was also much smaller although very clean. The breakfast was decent with good array of options including pho. The staff was super friendly. Overall, we got what we paid for since it was very cheap. We thought it would be fine since we checked in late from being in Hanoi and having to leave for airport at 5:30am. Not sure I would do it again though.
Stayed 1 night in May 2019
Verified

10/10 Excellent

SusanWalker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property to stay in, especially if you have a late flight. Very clean, friendly and a great breakfast. They were waiting for us when we arrived and the vehicle was in great shape. I can't say enough good about this property. A pleasant surprise
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Hiro0102

Disliked: Cleanliness
まず到着時に、何故中国語で挨拶するのかわかりません。深夜に到着して、疲れているのち、中国語の挨拶は失礼だと思います。英語で挨拶する方が誤解を招かないです。同じスタッフの男性がモーニングコールをしてくれませんでした。朝6時の出発の為にロビーに行くとまだ寝ていました。プロ意識の欠落に呆れています。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗なホテルです。朝早く出国でしたが、ホテルのスタッフの方が車で送ってくれました。スタッフの方々はとても親切です。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Really friendly reception staff. I didn’t have long here arrived late and left very early but perfect accommodation for transit stay
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very sweet. We checked in around 2 am along with our 2 kids and they were very helpful walking us up and explaining how everything works. The room had a very good AC and really comfortable beds. Breakfast was also very good. I totally recommend the chicken noodle soup.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, comfortable beds and an amazing view. Friendly, helpful staff and amazing vegetarian/vegan food.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Pierre

Liked: Cleanliness
Not that close to the airport. Room was clean. Bed mattress was very thin. There is no shower stall in bathroom so when you shower, water fills up the bathroom (and splashes over toilet). Rooster started crying at 4 am and didn't stop (every 10 seconds) until we left at 6:30. Basically, you get what you pay for (as it is a cheap price).
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

It's not luxury

We stayed at Luxury Airport Hotel in March 2019 for one night before our flight back to the UK. Pros: The hotel is only around 2kms from the airport and the hotel provides a free lift to the airport. We had a Deluxe double which is as spacious as the photos suggest and has ensuite shower room. Reception and breakfast service was friendly and welcoming. Banana pancakes were very nice. Cons: We felt that this hotel is somewhat oversold, it's more of a hostel than a hotel.The room was very basic. It was also on the road side (busy road) of the hotel and single glazed, we got very little sleep because of the noise. At 06:30 there was a very loud government broadcast from the loud speakers across the road lasting an hour. (see pic.) The shower was placed in the centre of the ensuite and had rather scary electrics (see pic). Very few options for an evening meal, we ended up with pot noodle from the local mart. We saw no evidence of a spa.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities

OK for early Hanoi Airport departure

Hotel is new, very clean as floor is a marble substance, receptionist nice. Bed and pillows hard. No shower stall so shower head sprayed over entire bathroom. Stayed here at best rated hotel at Hanoi Airport. Would stay again for 1 nite if leaving Hanoi Airport early in morning
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport with a private car arranged to take you to the airport. Very helpful staff
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

OK but thats it

Close by to the airport, nice staff and good breakfast. Only thing that made us hate it was the beds, they seemed wet. Sadly im not sure If i would recommend it because of the awful beds. Otherwise, ok for 1 night stay if you come late at night.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

KC

Liked: Staff & service, property conditions & facilities
Not a bad choice if need to stay close to the airport
Stayed 1 night in Feb 2019