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Oriental Palace

3.5 star property
Comfortable apartment, walk to West Lake

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Photo gallery for Oriental Palace

Lobby lounge
Outdoor pool
Property entrance
View from room
Executive Apartment, 2 Bedrooms, Pool View, Poolside
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • GymGymGym
  • Outdoor spaceOutdoor spaceOutdoor space
  • KitchenKitchenKitchen
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included

Explore the area

Map
No 33 Tay Ho street, Hanoi, 100000
  • Popular LocationWest Lake5 min walk
  • Popular LocationHo Chi Minh Mausoleum5 min drive
  • Popular LocationHoan Kiem Lake6 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)27 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed, Lakeside

Deluxe Studio, 1 King Bed, Lakeside | View from room

Deluxe Studio, 1 King Bed, Lakeside

Highlights

Balcony or patio
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Bidet
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Pool View, Poolside

View from room

Executive Apartment, 2 Bedrooms, Pool View, Poolside

Highlights

Balcony or patio
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Hanoi

At Oriental Palace you'll be within just a 10-minute stroll of West Lake and Syrena Shopping Center. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony or patio and free bottled water. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A safe, an iron/ironing board and a desk are also available. Housekeeping is not available. .Enjoy the outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • West Lake - 5 min walk
  • Ho Tay Water Park - 19 min walk
  • Ho Chi Minh Mausoleum - 5 min drive
  • Dong Xuan Market - 5 min drive
  • Hoan Kiem Lake - 6 min drive

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Spicy Pho Bay - ‬3 min walk
  • ‪Phúc Long Coffee And Tea - ‬4 min walk
  • ‪Hanoi Sandwich House - ‬1 min walk
  • ‪Jogaesa - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Oriental Palace

Comfortable apartment, walk to West Lake
Oriental Palace offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oriental Palace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hanoi apartment.

  • 40 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
Oriental Palace offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star apartment has kitchens with fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Hanoi apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Fridge
  • Microwave
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: VND 300000.0 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • No housekeeping
  • Free bottled water
  • Restaurant dining guide
  • ATM/banking services

Location highlights

  • Near a health or beauty spa

Things to do

  • Gym on site

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 40 rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 300000 (one-way), (up to 12 years old)
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Palace Apartment Hanoi
Oriental Palace Apartment
Oriental Palace Hanoi
Oriental Palace Hanoi
Oriental Palace Apartment
Oriental Palace Apartment Hanoi

Frequently asked questions

What is the cancellation policy at Oriental Palace?

Oriental Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriental Palace?

Yep, Oriental Palace has a free self car park.

Does Oriental Palace have a pool?

Oriental Palace has an outdoor pool.

Does Oriental Palace have a waterslide?

No, there is no waterslide at Oriental Palace, but Ho Tay Water Park is a short 19-minute walk away.

Is there a free airport shuttle available at Oriental Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Oriental Palace?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Oriental Palace?

No, pets and service animals are not allowed.

Oriental Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ricky

Liked: Cleanliness
Property is good for what you pay. Big rooms and easy walk to get around. I enjoyed it as it was away from the busy side of Hanoi. It was in walking distance to many places. Recreation building looked a bit sad but I doubt anyone used the facility. Not a bad stay if you’re only looking for a place to lay your head after a busy day exploring

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Nice and quiet
Great place to stay.
Stayed 8 nights in Feb 2024

4/10 Poor

Steven

Stayed 1 night in Nov 2022

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property which is located in a very quiet area which you do not hear any honking horns of the nearby community. The bed was very comfortable and the room was very big. The only problem is the very old bathroom which had stains over the shower/bath and the old towels being used. Just very old looking , but very good experience
Stayed 1 night in Jul 2022

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Chen

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Bathtub not clean but all is good
The bath tub not clean
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit old, but comes with reasonable price, clean and huge room, plus breakfast, and the staffs are very friendly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and accommodating and everything in the hotel is very clean. The beds are comfortable, and it is in an excellent location. Some things are a bit outdated, but everything was clean and in working order. We booked a repeat stay after leaving Hanoi and returning due to our positive first experience.
Stayed 5 nights in Sep 2019

6/10 Okay

Oren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019