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Aparthotel

Otis Apartment

4.5 star property
Luxury aparthotel with free valet parking, steps from West Lake

Photo gallery for Otis Apartment

Deluxe Apartment, City View | View from room
Superior Apartment
Superior Apartment | Living area
Exterior
Superior Apartment | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Dong Xuan Market
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | View from room

Deluxe Apartment, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Ceiling fan
Blackout curtains
Premium bedding
  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Ceiling fan
Blackout curtains
Premium bedding
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

About the area

Hanoi

A luxury stay in Hanoi awaits you at Otis Apartment. You'll be steps from West Lake and 3 km (1.8 mi) from Hoan Kiem Lake. Highlights at this aparthotel include free valet parking, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features 2 bathrooms, a separate bath and shower and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a rainfall showerhead and slippers, while a Tempur-Pedic bed and premium bedding invite a good night's rest. A safe, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho aparthotel include Hanoi Old Town Night Market and Hanoi Opera House.
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What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Tran Quoc Pagoda - 10 min walk - 0.9 km
  • Ho Chi Minh Mausoleum - 3 min drive - 1.9 km
  • Dong Xuan Market - 3 min drive - 2.3 km
  • Quan Chuong Gate - 3 min drive - 2.3 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 17 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 32 min drive

Restaurants

  • ‪Double B’s Specialty Coffee & Brunch - ‬2 min walk
  • ‪Two Chairs Coffee Lab - ‬3 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Mía Coffee - ‬2 min walk
  • ‪Xưa Nay - chè & trà - ‬3 min walk

About this property

Otis Apartment

Luxury aparthotel with free valet parking, steps from West Lake
Otis Apartment offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Free valet parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

  • 6 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Locker space
Otis Apartment offers 6 air-conditioned accommodations with a safe and complimentary slippers. Tempur-Pedic beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Rollaway/extra bed: VND 200,000 per day
  • Tempur-Pedic mattress

Bathroom

  • 2 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

Property is also known as

Otis Apartment Hanoi
Otis Apartment Aparthotel
Otis Apartment Aparthotel Hanoi

Frequently asked questions

Is parking available at Otis Apartment?

Yep, Otis Apartment has free valet parking.

Is there a free airport shuttle available at Otis Apartment?

No, Otis Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Otis Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Otis Apartment?

No, pets are not allowed.

Otis Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

THUY

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
Stayed 4 nights in Sep 2025

8/10 Good

A

Travelled with family
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hoi Loon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Stayed 1 night in Mar 2025