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Aparthotel

PARKROYAL Serviced Suites Hanoi

Property class: 4

Photo gallery for PARKROYAL Serviced Suites Hanoi

A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a large window offering a city view.
A modern indoor pool area with lounge chairs and a view of the city.
A modern kitchen with a central island, a dining area with a table and chairs, and a large window offering a view of the city and water.
A modern hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, and a cozy seating area with a sofa and a small coffee table.
A modern hotel with a rectangular shape, multiple floors, and a prominent entrance.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is NZ$175
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 Bedroom Deluxe

Room

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview

A modern hotel room with a large bed, a nightstand, a vase with flowers, and a city view through large windows.

1 Bedroom Premier Lakeview

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview with Study

A modern bedroom with a bed, a chair, a TV, and a view of the city.

1 Bedroom Premier Lakeview with Study

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Suite

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Deluxe

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Premier Lakeview

A hotel room with a large bed, a city view, a painting, and a window with curtains.

2 Bedroom Premier Lakeview

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 3 Bedroom Premier Lakeview

A modern bedroom with a bed, a chair, a TV, and a view of the city.

3 Bedroom Premier Lakeview

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free wired internet

View all photos for 1 Bedroom Suite

Room

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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  • Pool
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8.8 out of 10, Excellent, 654 reviews
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About the area

Hanoi

At PARKROYAL Serviced Suites Hanoi you'll be within a 20-minute stroll of West Lake and Embassy of Japan. Highlights at this aparthotel include 2 indoor swimming pools, and in-room kitchenettes and washers/dryers. .Each apartment is individually decorated and features Smart televisions with cable channels, along with free WiFi, free wired Internet and a dining area. A kitchenette comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides free refreshments. Nice touches to enhance your stay include a rainfall showerhead, bathrobes and slippers. A sitting area, a TV and an espresso maker are also available. .The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Hanoi aparthotel include Hoan Kiem Lake and Hanoi Old Town Night Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Embassy of Japan - 18 min walk - 1.6 km
  • Lotte Center Hanoi - 5 min drive - 1.9 km
  • Van Phuc Diplomatic Corps - 5 min drive - 1.9 km
  • Australian Embassy - 6 min drive - 2.2 km

Getting around

  • Cầu Giấy Station - 3 min drive
  • Hà Đông Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬3 min walk
  • ‪Cafe Camy - ‬4 min walk
  • ‪Mono nướng than hoa - ‬3 min walk
  • ‪Bia Cường Hói 01 Trích Sài - ‬3 min walk
  • ‪Cafe Trung Nguyên 407 Thụy Khuê - ‬8 min walk

About this property

PARKROYAL Serviced Suites Hanoi

PARKROYAL Serviced Suites Hanoi offers its guests 2 indoor swimming pools, a sauna, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this aparthotel measures 12379 square feet (1150 square metres) and includes conference space. PARKROYAL Serviced Suites Hanoi also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 1 building
  • 122 guestrooms or units
  • 12 levels
  • 12379 sq ft of conference space
  • 1150 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
PARKROYAL Serviced Suites Hanoi offers 122 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 49-inch Smart televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 397,000 for adults and VND 198,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch Smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 397000 for adults and from VND 198500 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at PARKROYAL Serviced Suites Hanoi?

PARKROYAL Serviced Suites Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PARKROYAL Serviced Suites Hanoi?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at PARKROYAL Serviced Suites Hanoi on 18 Oct 2026 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PARKROYAL Serviced Suites Hanoi?

Yep, PARKROYAL Serviced Suites Hanoi has a free self car park.

Does PARKROYAL Serviced Suites Hanoi have a pool?

PARKROYAL Serviced Suites Hanoi has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at PARKROYAL Serviced Suites Hanoi?

This property features 2 indoor pools, as well as an espresso maker and a dining area.

What makes PARKROYAL Serviced Suites Hanoi a romantic place to stay?

Couples dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at PARKROYAL Serviced Suites Hanoi.

Does PARKROYAL Serviced Suites Hanoi serve breakfast?

Sure does, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at PARKROYAL Serviced Suites Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at PARKROYAL Serviced Suites Hanoi?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at PARKROYAL Serviced Suites Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at PARKROYAL Serviced Suites Hanoi?

No, pets are not allowed.

PARKROYAL Serviced Suites Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was impeccably clean, staff was extremely courteous, hotel itself was beautiful and in a nice location and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Love this place, the location, the size of the room etc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great place!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, an excellent place to stay with very good buffet breakfast and indoor swimming pool and gym/sauna. I would prefer to stay again if I visit Hanoi again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We loved this hotel. The staff we friendly and attentive, and the property was new, modern and clean. The attached restaurant, Cilantro, was delicious and the location was in a quieter area across from the lake but still a cheap and short Grab trip to the Old Quarter. We will be heading back to Hanoi in a few months and plan to stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely clean room! Room was also huge and staff were super friendly and helpful! Linh made the check in process super easy and overall it was a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
An outstanding hotel in a lovely location across from West Lake, but only a cheap Grab/taxi trip to the Old Quarter. The apartments were compact but a perfect size for a couple. We initially had an apartment on the ‘city’ side with no view of the lake, but when we returned for our second stay we had the lake view apartment, which was a beautiful view but the street noise was evident. The staff are exceptional and the meals in the attached restaurant were delicious. The pool area was a lovely place to chill and relax. There are cafes and restaurants a close walk away and I went for an enjoyable jog along the lake path. Overall, we loved this accommodation and intend to stay there again later this year.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
All was decent. Brakefast was also decent. but it seemed a little unattended. Stations were often left empty Coffee machine often not at its best condition
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof. I hope to stay in this hotel in the next visit.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stayed here twice and overall it was very good choices.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
친절하고 깨끗한환경과 좋은 음식입니다 다음에도 또 이용할 의향있읍니다
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Godt hotel. God fitness. Godt værelse. Søde folk. Fin placering. Pool ok, men ikke udendørs. Morgenmaden lidt ufuldstændig og relativt dyr.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
가성비 최고
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
房間很整潔
Stayed 3 nights in Nov 2025