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Rex Hanoi Hotel

4.0 star property
Hotel connected to a shopping centre in Hanoi with an indoor pool

Photo gallery for Rex Hanoi Hotel

Front of property
Bar (on property)
Reception
Indoor pool
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
42-44 Gia Ngu, Hang Bac, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (no window)

Superior Room, 1 King Bed (no window)

Superior Room, 1 King Bed (no window)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2022
Blackout curtains
Separate bedroom
Hydromassage showerhead
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | View from room

Royal Double Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2022
Blackout curtains
Shower/bath combination
  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Single Beds, City View

Junior Room, 2 Single Beds, City View

Junior Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, City View (With View)

Street view

Premier Twin Room, City View (With View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double Room (With View)

Minibar, in-room safe, desk, laptop workspace

Premier Double Room (With View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Hydromassage showerhead
Hairdryer
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Hanoi

Rex Hanoi Hotel puts you in the heart of Hanoi, connected to a shopping centre and within steps of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool and gym. Business amenities include meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of airport pick-up service. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include Hoan Kiem Lake and Quan Chuong Gate.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Bancông Cafe & Restaurant - ‬1 min walk
  • ‪Phở Sướng - ‬1 min walk
  • ‪Mì Vằn Thắn Đinh Liệt - ‬1 min walk
  • ‪Tirant Hotel - ‬1 min walk
  • ‪Quán Bia Minh - ‬1 min walk

About this property

Rex Hanoi Hotel

Hotel connected to a shopping centre in Hanoi with an indoor pool
Rex Hanoi Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Rex Hanoi Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Rex Hanoi Hotel was completed in October 2022.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 70 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2018
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Rex Hanoi Hotel offers 70 air-conditioned accommodations with minibars and a safe. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Handrails in stairways (79 centimetre high)
  • Lift (79 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rex Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 650000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 570000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. Cashless payment methods are available for all transactions.

Property Registration Number CÓ

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Rex Hanoi
Rex Hanoi Hotel Hotel
Rex Hanoi Hotel Hanoi
Rex Hanoi Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Rex Hanoi Hotel?

Rex Hanoi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Rex Hanoi Hotel have a pool?

Rex Hanoi Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:30 AM to 9:30 PM.

Does Rex Hanoi Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Rex Hanoi Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rex Hanoi Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Rex Hanoi Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Rex Hanoi Hotel?

No, pets and service animals are not allowed.

Rex Hanoi Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 433 reviews
Rating 8 - Good. 122 out of 433 reviews
Rating 6 - Okay. 46 out of 433 reviews
Rating 4 - Poor. 4 out of 433 reviews
Rating 2 - Terrible. 6 out of 433 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Oct 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay after traveling around Vietnam for a couple of weeks. Breakfast was a great way to start the day with a perfect mix of Asian and Western cuisine. Plenty of this to see and do and all within walking distance. Very friendly staff and a special mention to Ms Hannie at the front desk who always welcomed you with the biggest smile and ready to help in any way possible. I will be definitely staying at the Rex Hanoi next time I visit, wonderful property.
Stayed 2 nights in Oct 2025

6/10 Okay

Sheryle

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with extremely friendly staff. Close to shops and market places and attractions within walking distance to hotel.
Stayed 3 nights in Oct 2025

8/10 Good

DAVID

Stayed 2 nights in Oct 2025

10/10 Excellent

Chuong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at Rex Hanoi Hotel. All the staff were very attentive and provided phenomenal service (reception, doormen, facilities, room service, and dining service staff). Vivian and all the dining service staff were exceptional. We recommend this hotel to anyone who wants to stay within Hanoi's Old Quarter area for its great location, thoughtful staff, and yummy breakfast.
Stayed 7 nights in Sep 2025

2/10 Terrible

Nhung

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel to anyone. Poor hygiene. You can smell the sewage in your room. Coming from the bathroom. No one should be living in this smelly hotel condition.
Stayed 1 night in Oct 2025

2/10 Terrible

Nhung

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelly. Shower head broken, water system running through the wall to my room super loud and noisy when I use the water. Not meeting its 4 star hotel condition. I checked in with VIP access guest but I am not getting any of the benefits or even told about the offer. Plus not even feel as guest to the hotel. Let a lone the VIP access treatment.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and helpful, especially Miss Hannie. Rooms adequate and clean. Walk in shower was great. Good location right in the heart of the old town. Good buffet breakfast. There was an indoor pool but this was very cold and inaccessible for anyone with access problems.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Exceptionally friendly staff and absolute prime location
Stayed 3 nights in Sep 2025

6/10 Okay

Jessica

Stayed 5 nights in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent especially rose
Stayed 4 nights in Sep 2025

8/10 Good

Christina

Liked: Staff & service, amenities, property conditions & facilities
Clean room, good location, staff at the reception were kind and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Karolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family we enjoyed our stay at the Rex Hanoi. It provided great options for breakfast. Rooms were clean and had what we required. Proximity in Old Quarter was just perfect. Surrounded by everything that was needed for our trip.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning place, and perfect for the Old Quarter, for it's bars and restaurants. 45 mins from airport
Stayed 3 nights in Sep 2025

8/10 Good

Tee Long

Travelled with partner
Liked: Amenities
Breakfast is good and nice dinning area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Stayed 4 nights in Jul 2025

6/10 Okay

Joice

Travelled with partner
Liked: Staff & service
The junior suite was quite small and hotel is small in general but that looks to be the case for most hotels in the Old Quarter. Similar to European hotels. Location is very central in the Old Quarter. Walkable to some of the attractions near the Lake.
Stayed 2 nights in Aug 2025

4/10 Poor

Nitasha

Disliked: Cleanliness, room comfort

Looks can be deceiving

The staff is nice but the hotel is run down. The lobby can fool you. Once we got into our room it was dirty and run down. The floor/carpet looked like it had not been vacuumed with toe nail clippings around the bathroom. There were little tiny bugs I kept finding. Not a comfortable stay at all
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 3 nights in Aug 2025

10/10 Excellent

Jack

Stayed 3 nights in Aug 2025

10/10 Excellent

LEONIE, Chiang Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice buffet breakfast, and a games room and indoor pool. There is a beautiful view from the bar on the rooftop. And it’s a lovely and quiet place to sit in the mornings if you’re up early. Comfy room and bed. A fantastic shower too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah, Wigan

Stayed 2 nights in Jul 2025

10/10 Excellent

Wynoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Rex Hanoi. The manager Ms Nguyen was so friendly and helpful. The staff were also amazing and the complimentary breakfast was enjoyable.
Stayed 2 nights in Aug 2025