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SQ HANG GAI HOTEL & SPA

Property class: 4

Photo gallery for SQ HANG GAI HOTEL & SPA

A rooftop bar with a pool, lounge chairs, and a sunset view.
Restaurant
The exterior of SQ HANG GAI Hotel & Spa, featuring a grand entrance with a chandelier, potted plants, and a staircase leading to the upper floors.
A spacious lobby with a green sofa, a round table, and a large glass entrance.
A modern balcony with a glass ceiling, wicker furniture, a small table with drinks, and a view of the cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$193
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double or Twin room with internal window

A hotel room with two beds, a bedside table, a nightstand, a mirror, a painting, and a ceiling light fixture.

Deluxe Double or Twin room with internal window

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Suite with Old Quarter View

A hotel room with two beds, a desk, a chair, a small table with fruit and flowers, and artwork on the walls.

Family Suite with Old Quarter View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • Free wired internet

View all photos for Suite with Balcony and City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view.

Suite with Balcony and City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Triple with Old Quarter View

A hotel room with two beds, a wardrobe, a vanity, and a large window with curtains.

Family Triple with Old Quarter View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds
  • Free wired internet

View all photos for Executive with City View

A modern hotel room with a bed, a blue sofa, a coffee table with fruits and a magazine, a painting on the wall, and a view of the street through the window.

Executive with City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • Free wired internet

View all photos for Solis Suite Terrace with city view

A modern hotel room with a large bed, a seating area with a blue sofa and coffee table, a small desk, and a balcony with plants.

Solis Suite Terrace with city view

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Quadruple room with City View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Family Quadruple room with City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

About the area

Hanoi

A luxury stay in Hanoi awaits you at SQ HANG GAI HOTEL & SPA. Within a short 5-minute stroll, you'll find popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Silk Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Silk Queen Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also motorbike parking, along with the convenience of an airport shuttle. .Attractions within a short walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and within a 15-minute walk you'll find Dong Xuan Market.

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 49 min drive

Restaurants

  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪chất coffee & drinks - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Fuk Coffee Bar - ‬2 min walk

About this property

SQ HANG GAI HOTEL & SPA

SQ HANG GAI HOTEL & SPA offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the luxury SQ HANG GAI HOTEL & SPA. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 60 guestrooms or units
  • 11 levels
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (200 centimetre wide door)
  • Visual fire alarm

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Built in 2014
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SQ HANG GAI HOTEL & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1200000 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 10 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

What is the cancellation policy at SQ HANG GAI HOTEL & SPA?

SQ HANG GAI HOTEL & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SQ HANG GAI HOTEL & SPA?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at SQ HANG GAI HOTEL & SPA on 23 Nov 2026 start from NZ$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SQ HANG GAI HOTEL & SPA?

Yep, but only for motorcycles.

Is there a spa on site at SQ HANG GAI HOTEL & SPA?

Yep, Silk Spa is available for guests. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does SQ HANG GAI HOTEL & SPA have a pool?

SQ HANG GAI HOTEL & SPA has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 10 PM.

What makes SQ HANG GAI HOTEL & SPA a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SQ HANG GAI HOTEL & SPA.

Is SQ HANG GAI HOTEL & SPA family-friendly?

You bet! With amenities such as free supervised childcare and children's meals, as well as free infant beds in the guestrooms, it's no surprise that SQ HANG GAI HOTEL & SPA is a hit with families.

Is there a free airport shuttle available at SQ HANG GAI HOTEL & SPA?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at SQ HANG GAI HOTEL & SPA?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SQ HANG GAI HOTEL & SPA?

No, pets and service animals are not allowed.

SQ HANG GAI HOTEL & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 165 reviews
Rating 8 - Good. 52 out of 165 reviews
Rating 6 - Okay. 17 out of 165 reviews
Rating 4 - Poor. 3 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a private patio. Staff is super friendly.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD FOR STAYING . FROM NEXT TRIP, I WILL STAY
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff, nice breakfast, big room with comfortable beds
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good - nice people great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were very friendly, we had a lovely stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in in Vietnam. Could not fault it. Would highly recommend this hotel! 5 stars all round 👍😊
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Hanoi - great location, great staff, good value, nice pool but I wouldn’t bother with the gym
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - central location; friendly, helpful staff, lovely big room with comfortable bed.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room, good breakfast, helpful friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I ever had in Hanoi hotels. Clean rooms . Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful sorting out a problem caused by hotels.com Great location and nice dip pool in the roof
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, simple rooms with all the amenities you need. Small and cozy rooftop pool and patio. Nice little gym. Good breakfast. Helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and in a great location for Hanoi old toen
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and professional. Room was very clean.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
We had a great massage fo 90 minutes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The went above and beyond what we were used. They greeted us coming Ang going. The breakfast was excellent with many delicious choices. The rooms had quality bedding, the latest in smart tv, and it was very quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff perfect family room!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms. Neither had working air conditioning. We also did not have hot water. So you had to o shower cold. They offered one fan. Which did nothing and the second room had nothing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025