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Aparthotel

Somerset West Point Hanoi

4.0 star property

Photo gallery for Somerset West Point Hanoi

Fridge, microwave, stovetop, electric kettle
Executive lounge
Front of property – evening/night
Deluxe Apartment, 1 Bedroom | In-room dining
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$186
includes taxes & fees
27 Mar - 28 Mar

Explore the area

View map
No.2 Tay Ho Road, Hanoi
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

View all photos for Executive King Studio

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive King Studio

  • Sleeps 2

View all photos for Executive Studio

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Studio

  • Sleeps 2

View all photos for Two-Bedroom Executive Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

Two-Bedroom Executive Apartment

  • Sleeps 4

View all photos for Two-Bedroom Premier Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

Two-Bedroom Premier Apartment

  • Sleeps 4

View all photos for One-Bedroom Deluxe Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

One-Bedroom Deluxe Apartment

  • Sleeps 2

View all photos for Three-Bedroom Executive Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

Three-Bedroom Executive Apartment

  • Sleeps 6

View all photos for Four-Bedroom Executive Apartment

In-room safe, desk, iron/ironing board, free cots/infant beds

Four-Bedroom Executive Apartment

  • Sleeps 8

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About the area

Hanoi

A family-friendly stay in Hanoi awaits you at Somerset West Point Hanoi. You'll be 0.5 km (0.3 mi) from West Lake and 4.2 km (2.6 mi) from Dong Xuan Market. Highlights at this aparthotel include 2 restaurants, and in-room kitchens and dryers. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free wired Internet and a separate bath and shower. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. Free local calls, free bottled water and a safe are also available. .At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Tay Ho aparthotel, you'll be 4.2 km (2.6 mi) from Ho Chi Minh Mausoleum and 4.7 km (2.9 mi) from Hanoi Old Town Night Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Syrena Shopping Center - 3 min walk - 0.3 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 18 min walk - 1.6 km
  • Trinh Cong Son Walking Street - 3 min drive - 1.9 km
  • Lotte Mall Tay Ho - 4 min drive - 3.0 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Milk & Honey - ‬2 min walk
  • ‪Pizza Belga 225 Âu Cơ - ‬7 min walk
  • ‪Yutaka - ‬3 min walk
  • ‪Anh Hoa Restaurant - ‬4 min walk
  • ‪Bún Chả Vân Quyết - ‬5 min walk

About this property

Somerset West Point Hanoi

Somerset West Point Hanoi offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and concierge services are also featured at the family-friendly Somerset West Point Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi aparthotel is smoke free.

  • 284 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 375,000 for adults and VND 188,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Rollaway/extra bed: VND 737,100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: VND 567,000 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: VND 567000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 737100 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 375000 for adults and from VND 188000 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Somerset West Point Hanoi?

Somerset West Point Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Somerset West Point Hanoi?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on 27 Mar 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Somerset West Point Hanoi?

Yep, Somerset West Point Hanoi has a free self car park.

Does Somerset West Point Hanoi have a pool?

Somerset West Point Hanoi has an outdoor pool and a kids' pool. The pool is open 6 AM to 10 PM.

Does Somerset West Point Hanoi have a waterslide?

No, there is no waterslide at Somerset West Point Hanoi, but Ho Tay Water Park is a short 17-minute walk away.

What luxury perks are available at Somerset West Point Hanoi?

Somerset West Point Hanoi features an outdoor pool, a steam room and 2 restaurants.

Is Somerset West Point Hanoi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Somerset West Point Hanoi is a hit with families.

Does Somerset West Point Hanoi serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Somerset West Point Hanoi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Somerset West Point Hanoi?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Somerset West Point Hanoi?

Cats and dogs are welcome at Somerset West Point Hanoi, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 231 reviews
Rating 8 - Good. 51 out of 231 reviews
Rating 6 - Okay. 10 out of 231 reviews
Rating 4 - Poor. 3 out of 231 reviews
Rating 2 - Terrible. 2 out of 231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 21 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Great room (suite with a living room and bedroom). Breakfast was fine though not a huge variety and staff were mad when I tried to take some toast for my daughter who slept though the meal service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk and cleaning staff, clean and comfortable too.
Stayed 7 nights in Oct 2025

8/10 Good

Martin

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, amenities, property conditions & facilities
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Stayed 3 nights in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
Stayed 3 nights in Mar 2025

10/10 Excellent

SANGKYEONG, Schaumburg

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Business traveller, Travelled with family
Liked: Cleanliness, room comfort

Good hotel, Good location

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Apartment was very good for the price.
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Wynne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Loan

Travelled with family
Liked: Cleanliness, room comfort

Nice hotel,but far from everything

Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Parisa

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

KEVIN KWET LIOONG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher Michael, Renton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024