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Hanoi Inner Hotel

3.5 star property

Photo gallery for Hanoi Inner Hotel

Lobby
Deluxe Double or Twin Room, City View
Hallway
Property entrance
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is NZ$52
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Triple Room

  • Sleeps 3

Family Room

  • Sleeps 4

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

7.6 out of 10
Good
(12 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

View all photos for Honeymoon Room

Minibar, in-room safe, desk, soundproofing

Honeymoon Room

  • Sleeps 2

About the area

Hanoi

You'll be connected to a shopping centre at Hanoi Inner Hotel, and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this hotel include in-room free WiFi, free high-speed Internet and fireplaces. .At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 3.5-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Cộng Càphê - ‬1 min walk
  • ‪The Running Bean - ‬1 min walk
  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk

About this property

Hanoi Inner Hotel

There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a fire extinguisher and window guards in all accommodation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

What is the cancellation policy at Hanoi Inner Hotel?

Hanoi Inner Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Inner Hotel?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 2 Apr 2026 start from NZ$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi Inner Hotel?

Yep, Hanoi Inner Hotel has a self car park for VND 200000 per night. A self car park is also available, for a fee.

Is Hanoi Inner Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Hanoi Inner Hotel is a hit with families.

Does Hanoi Inner Hotel serve breakfast?

Yep, buffet breakfast is served at Hanoi Inner Hotel.

Is there a free airport shuttle available at Hanoi Inner Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Inner Hotel?

Yep, you can grab a meal at Hanoi Inner Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Hanoi Inner Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Inner Hotel?

No, pets and service animals are not allowed.

Hanoi Inner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bree

Amazing
Stayed 1 night in Dec 2025

6/10 Okay

Lance

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

DANILO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Stayed 2 nights in Nov 2025

8/10 Good

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel fixtures are a bit run down, but that is the only thing negative I could find! Lucy and her colleagues were beyond excellent! They were very helpful and when our tv didn’t work they had a new one installed before lunch. They also went out of their way to make special bus and taxi arrangements for us. They also exchanged our $ with no fee! It felt like a little home away from home. And right near all the action! You Can walk everywhere.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mimi Pham

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
Stayed 4 nights in Nov 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need major update, bathroom faucet and shower not working, shampoo and body wash are old (smelly and foul odor). Housekeeping is minimal, only replacing the towels and make bed, no cleaning at all (the piece of bandage belong to the previous guess was never taken away for the duration of our four night stay!). The pictures on Expedia are misleading!!!
Stayed 4 nights in Nov 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was very old compared to the photos on the website. The showers had very little water coming out. The TV wasn’t working but it was replaced with a new smart TV the next day. I didn’t have any city view as mentioned in the description or photos. The view was of a confined space between other buildings. There is no restaurant or fireplace as showing in the room details. The only good thing we liked was the staff specifically Lucy who took good care of us that made up for the issues with our room. She was very friendly, recommended places to eat, to visit, and also booked a great tour package to Halong bay at a very good price.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
Stayed 4 nights in Oct 2025

10/10 Excellent

George

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
Stayed 1 night in Oct 2025

8/10 Good

david

Liked: Cleanliness, staff & service
Good location. Decent room. Tv didn’t work. Friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Vy

Stayed 1 night in Sep 2025

6/10 Okay

jen

Liked: Staff & service
Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Stayed 3 nights in Aug 2025

8/10 Good

Malachy

Travelled with partner
The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Stayed 2 nights in Jul 2025

6/10 Okay

Shawn

Travelled with family
Disliked: Property conditions & facilities
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Convenient hotel near the big church

This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Quynh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

amélie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Shower gel was broken too
Very old and rusted
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Travelled with family

Miscommunication

The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication
Stayed 3 nights in May 2025

10/10 Excellent

Beryl Knena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Stayed 1 night in May 2025

2/10 Terrible

Andika

Travelled with group
Disliked: Amenities, property conditions & facilities
Property is very out dated and dirty. The wallpaper of the room is ripped, and the floor are very dusty and dirty. I don’t think the rooms have been thoroughly cleaned. Very disappointed with my visit as I expected it to be a lot better condition. The photos of the hotel did not capture this at all.
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Did not even stay one night, very dirty rooms

I initially booked this room due to the good reviews on this website, and the pictures looked promising. However on arrival, there was quite a lot of issues that we encountered. We booked two rooms but initially only got one room and had to make the staff aware of this. The first room's door had a large gap in it and was difficult to lock. The bathroom had soap scum on the floors and in the shower, the toilet and surrounding floor was visibly dirty. The sheets on the bed had rips in them. The second room's bathroom was also quite dirty. There was hair on the bedroom and bathroom floors. There was also drops of blood on the floor next to the bed and bedside table. I am unsure if the rooms had been cleaned properly prior to our arrival. We were supposed to stay here for 6 nights but did not even stay for 3 hours due to feeling very uncomfortable with the living situation. We booked elsewhere and instantly felt more secure and comfortable. The benefit of this hotel is the location, as it is quite close to everything in the Old Quarter. The bedrooms are larger compared to other hotels also. If you are looking for convenience and a fairly priced hotel, and are not too concerned about the standard of cleanliness then I would recommend this for you. I however would not recommend staying here to my friends and family.
Stayed 6 nights in Apr 2025

10/10 Excellent

PaYing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Old City. The rooms were large and convenient.
Stayed 1 night in Apr 2025