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Splendid Star Grand Hotel & Spa

4.0 star property

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Junior Suite, 1 King Bed, Balcony, City View
Buffet
Junior Suite, 1 King Bed, Balcony, City View | Balcony view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Suite, Balcony, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Futon
  • Free Wi-Fi

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HOTEL du LAC SIGNATURE

Old Quarter
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
5.0 out of 5, Exceptional, 342 reviews
The price is NZ$242
includes taxes & fees
1 June - 2 June
HOTEL du LAC SIGNATURE

About the area

Hanoi

Splendid Star Grand Hotel & Spa puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages and body wraps. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and within 30 minutes you'll find Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 52 min drive

Restaurants

  • ‪Noodle & Roll - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Still Color CF 32 Thọ Xương - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬2 min walk

About this property

Splendid Star Grand Hotel & Spa

Splendid Star Grand Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

The business-friendly Splendid Star Grand Hotel & Spa also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • 4 buildings
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Splendid Star Grand Hotel & Spa offers 28 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 632 reviews
The price is NZ$169
includes taxes & fees
21 May - 22 May
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (USD 300,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Visual fire alarm

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 16

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self-parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Splendid

Splendid Star

Splendid Star Grand

Splendid Star Grand Hanoi

Splendid Star Grand Hotel

Splendid Star Grand Hotel Hanoi

Splendid Star Hotel

Star Grand Hotel

Star Hotel Splendid

Star Splendid Hotel

Splendid Star & Spa Hanoi

Splendid Star Grand Hotel

Splendid Star Grand Hotel & Spa Hotel

Splendid Star Grand Hotel & Spa Hanoi

Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendid Star Grand Hotel & Spa?

Splendid Star Grand Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Splendid Star Grand Hotel & Spa?

Yep, Splendid Star Grand Hotel & Spa has a secured self car park for USD 300000 per day. A self car park is also available, for a fee.

Is there a spa on site at Splendid Star Grand Hotel & Spa?

Yep, there is an onsite spa at Splendid Star Grand Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Splendid Star Grand Hotel & Spa a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Splendid Star Grand Hotel & Spa.

Does Splendid Star Grand Hotel & Spa serve breakfast?

Yeah, travelers can't get enough of the buffet breakfast here! Served daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Splendid Star Grand Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendid Star Grand Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendid Star Grand Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Splendid Star Grand Hotel & Spa?

No, pets and service animals are not allowed.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Feb 2026

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities
Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter
Stayed 2 nights in Jan 2026

2/10 Terrible

Ginger

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay there. In fact I would like my money back. When I checked in, there were three very aggressively friendly men who were very creepy. They asked personal questions. They gave me the room near reception. There was no inside lock and they said it was safe. I did not feel safe. I thought about it and decided not to stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ha

Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean and roomy. Winding marble stairs to access room were tricky for elderly guests
Stayed 3 nights in Dec 2025

6/10 Okay

Chayapat

Travelled with family
Nice staff good service
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
We had a great experience at Splendid Holiday in Hanoi. The staff consisting of Harry, Emma, Lily, Anna, Mina, and Jon went out of their way to help us and make us feel comfortable and welcome. They are very knowledgeable and hospitable towards our questions and needs. The location is central and gives walkable access to significant Hanoi landmarks. Our room was spacious and comfortable. The breakfast was yummy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rooney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy to stay in this hotel with excellent service and lovely staff, highly recommended. I will book to stay again if I travel back to Hanoi AAAAA+
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the wonderful staff who made every aspect of our trip go smoothly. Thank you to Brian, Jacky, Emma, Angela and the entire staff. We had a room with two king beds and it was a great set up for four adults. The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events. We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
Stayed 8 nights in Dec 2025

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed over NYE and had an excellent time. This hotel is in the right spot if you’re looking for an authentic experience in Hanoi. The second you step out the front door there’s cafes, spas, bars, and tiny hole in the wall restaurants that serve up quick and delicious bites! Not to mention you’re a short walk from the lake and other really cool spots. I will mention there is very noisy traffic and music outside, especially when the church is in service. If you are sensitive to noise this is not the place for you. But if you can look past that, it was truly a terrific place to stay! A special thank you to the staff for your kindness and hospitality to our family!
Stayed 4 nights in Dec 2025

10/10 Excellent

Viet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and services. Amazing location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tai-fu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. They helped arrange taxis, took our bags to the pick up spot and waited till we got on board. always willing to answer any questions day and night. Also great breakfast buffett.
Stayed 1 night in Dec 2025

10/10 Excellent

John, lambertville

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel and staff and breakfast, and just to hop it off they gave me a parting gift of tea and goodies, way above and beyond at this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Nuntinee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky manager very helpful and breakfast service manager and crew members was efficient and helpful to my family thank you again for your service
Stayed 1 night in Nov 2025

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.
Stayed 4 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and friendly particularily Mr Harry and Kimmie. The location was great and easy access to main attractions
Stayed 6 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The staff was so welcoming and friendly. Big shout out to John, Kimmie, Brian, Peter and the wonderful manager Mr. Harry. My room was comfortable and quiet. The hotel is on a small street away from the hustle and bustle of Hanoi, so when you get to your room after a busy day of sightseeing, you feel right at home. The spa with massage treatments is an added plus. Had a great foot massage after a long day of walking. Breakfast buffet is great with good variety of food. Next time I come to Hanoi, you can find me at the Splendid
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Stayed 7 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas Francois, Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel not far from the old quarter, customer service is impeccable, very nice and helpful staff 24 hours a day
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Stayed 11 nights in Mar 2025

6/10 Okay

Brad

Noises and did not get room as advertised.
Stayed 2 nights in Mar 2025