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Splendora Hotel

3.0 star property

Photo gallery for Splendora Hotel

Reception
Minibar, in-room safe, desk, blackout curtains
Buffet breakfast for a fee
Lobby sitting area
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

View from room

Family Room

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Shower, free toiletries, hair dryer, bathrobes

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Hanoi

A family-friendly stay in the heart of Hanoi awaits you at Splendora Hotel. Within steps you'll find St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake within a 10-minute stroll. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A pampering day can include hot stone massages and Swedish massages along with body scrubs, facials and aromatherapy. The restaurant, Essence, is open for breakfast. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 3-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Noodle & Roll - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk
  • ‪Bún Miến Ngan-Minh thu - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪Âu Lac Family Restaurant - ‬1 min walk

About this property

Splendora Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Splendora Hotel. Self parking is free.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 9 levels
  • Built in 2014
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Splendora Hotel offers 25 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Bar (on property)
La Nueva Boutique Hotel Ha Noi
Old Quarter
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,003 reviews
The price is NZ$116
includes taxes & fees
4 Aug - 5 Aug
La Nueva Boutique Hotel Ha Noi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Essence

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendora Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Splendora Hotel Hanoi
Splendora Hotel
Splendora Hanoi
Splendora Hotel Hotel
Splendora Hotel Hanoi
Splendora Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendora Hotel?

Splendora Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Splendora Hotel?

Yep, Splendora Hotel has a free self car park.

Is there a spa on site at Splendora Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as sports massages.

Is Splendora Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Splendora Hotel is a hit with families.

Does Splendora Hotel serve breakfast?

Sure does, buffet breakfast is offered at Splendora Hotel.

Is there a free airport shuttle available at Splendora Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendora Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendora Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Splendora Hotel?

No, pets and service animals are not allowed.

Splendora Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 620 out of 744 reviews
Rating 8 - Good. 95 out of 744 reviews
Rating 6 - Okay. 18 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
朝食が美味しく、スタッフの対応も良かったです
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

kang

Liked: Staff & service
Disliked: Room comfort

오버부킹으로 다른 호텔로 유도가 심함

숙박 후기에도 꽤 언급되는데, 잦은 오버부킹으로 다른 호텔로 넘기는게 심함. 자매호텔도 친절하긴 하나, 자리가 남는데는 다 이유가 있음 (소음이 심하다거나, 청결도가 떨어진다거나)
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

위치만 생각한다면 굿!

위치는 정말 좋았지만 에어컨 곰팡이 냄새와 방음이 안되서 소음이 심함.4일 묵었는데 시트를 한번 교체해줌.직원들은 친절함.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

El hotel en general muy bien, el personal, muy amable, súper bien ubicado, lo único que le pondría pero, es la habitación que está muy pequeña, pero muy limpia y comoda, la comida muy buena, muy recomendable
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

M・N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんは、とても親切な対応でした。日本語は話せませんが、パソコンやスマートフォンのトランスレーション機能で対応してくれたり、エクスチェンジセンターのレートがいい所などハノイの穴場のようなところも教えてくれます。お部屋のお掃除も靴を脱ぐ習慣でもあるのか、綺麗にモップをかけてくれたり、バスルームは雑巾がけもしてくれます。バスルームの水はけも悪くなく大丈夫です。 朝食はビュッフェスタイルで、自分で取り皿に取るもの以外にも、オムレツやベトナムフォーなどフリーで注文できて朝から大満足です。また、泊まりたいホテルです。(^-^)
Stayed 6 nights in May 2019
Verified

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Ho Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 대비 괜찮은 호텔!

객실 시설이 깨끗한 편이고 아늑해서 좋습니다!
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019
Verified

10/10 Excellent

MINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

다음에도 또 갈 예정

직원 친절하고 조식도 맛났구요..추가 요구 사항도 잘해결해주시구요.. 가성비 짱이예요..^^
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
旧市街にあります。 エレベーターもあります。 窓はありませんが、お得です。 スタッフも親身に対応してくれて良かったです。
Stayed 7 nights in Apr 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
レセプションから1メートルしか離れてない部屋だった。しかも、ドアののぞき穴が閉まらず、開きっぱなしだった。 テレビが壊れていた。 排水口がおかしく、バスの水がたまった。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

SB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Kevin Linaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The breakfast was good and the room, although they show signs of age, were of high standard
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Service Personal an der Rezeption waren super. Kümmern sich um alles was benötigt wird.
Stayed 9 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
딱히 문제될일은 없었습니다. 여러 관광장소간의 접근성이 매우 좋았습니다. 처음 몇일간 방이 조금 바뀐게 아쉽지만 참을순 있었습니다.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and outstanding service

The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Everything felt a bit old and worn

You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
친절한 직원들때문에 편안하게 묵었다 갑니다. 숙소위치도 나쁘지 않고, 걸어서 호안끼엠 호수주변 가는데 어려움이 없습니다.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Yongwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

평점만보고 예약하는건 안 좋을수도 있다.

고객평점만보고 무작정 예약하고 찾아간 사람입니다. 개인적으로 호텔 위치는 좋은편이 아닙니다.차량이 통행할수없는 좁은길에 위치해있고, 여행자가 찾아가기 어려움이 있습니다. 다만, 직원들의 고객을 위한 서비스는 정말 좋습니다.그리고, 아침식사도 만족도가 높은 수준의 음식을 제공합니다.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Kirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은호텔임

최고급호텔을원하는게아니라면 만족할수준임
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

Perfect location, clean, amazing staff!

The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Stayed 4 nights in Jan 2019