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4.5 out of 5

"We stayed one week and thoroughly enjoyed our stay. Hotel staff were fantastic and so helpful. The hotel is located in the Old Quarter of Hanoi aroun ... " More

By a verified traveller on Sun 09 Jul 2017

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Hotel Description

Sunline Hotel places you in the center of Hanoi, within a short 5-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include in-room free WiFi and free internet.

This smoke-free hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a coffee shop/cafe and laundry facilities. There's also free parking nearby, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

Executive Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Honeymoon Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sunline Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunline Hotel

Everyone (2)
5 out of 5

Great Hotel in good location

Pros: Location and friendly staff
We stayed one week and thoroughly enjoyed our stay. Hotel staff were fantastic and so helpful. The hotel is located in the Old Quarter of Hanoi around the Hoan Kiem Lake area. It was great to see the weekend activities around the lake (very family orientated) Would definitely recommend anyone to stay there. Great breakfast too!

Posted by , from NSW Australia on 9 Jul. 2017

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Comment from Hotel Management

13 Jul. 2017 by Ms. Hang

Dear Mr. Steve, Greetings from Sunline hotel. We would like to thank you so much for your stay with us and great comment to help us recommend more people. We are looking forward to welcoming you again. Best regards, Sunline hotel team

4 out of 5

hotel in Ha Noi

Pros: Convenient location
Sunline hotel is 2 min walk to the lake and on one of the quieter streets in the area. It is also in a convenient location. The staff are pleasant and ready to help. The breakfast had good variety, the rooms were clean. The balcony was on the small side, enough room to stand but not enough room to fit a chair. Would I stay here again? Yes, we did.

Posted by , from Australis on 19 Sep. 2016

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Comment from Hotel Management

21 Sep. 2016 by Ms Hang

Dear Ms. Carl, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Best regards,

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sunline Hotel. This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 8 levels
  • Built in 2015
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free parking nearby , Offsite parking reservations required

Transport

  • Train station: Hanoi Railway Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Sunline Hotel offers 35 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 12
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Sunline Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Number of children who can stay for free – 5
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunline Hotel Hanoi
  • Sunline Hotel
  • Sunline Hanoi
  • Sunline Hotel Hotel
  • Sunline Hotel Hanoi
  • Sunline Hotel Hotel Hanoi

You should know

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.