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Sunway Hotel Hanoi

4.0 star property
Upscale hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Sunway Hotel Hanoi

Reception
Front of property
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (USD 16 per person)
Shower, free toiletries, hair dryer, slippers
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • LaundryLaundryLaundry

Check out the area

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Popular LocationHanoi Opera House12 min walk
  • Popular LocationHanoi Old Town Night Market3 min drive
  • Popular LocationHoan Kiem Lake3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Room options

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King City View

Deluxe King City View

Deluxe King City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About the area

Hanoi

Sunway Hotel Hanoi places you in the centre of Hanoi, within just a 15-minute stroll of Hanoi Opera House and Hai Ba Trung Temple. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 3660 square feet (340 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Hai Ba Trung hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Hanoi Opera House - 12 min walk
  • Thang Long Water Puppet Theatre - 3 min drive
  • St. Joseph's Cathedral of Hanoi - 3 min drive
  • Hanoi Old Town Night Market - 3 min drive
  • Hoan Kiem Lake - 3 min drive

Getting around

  • Hanoi Railway Station - 3 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • Nấm Việt - 1 min walk
  • Nick's BBQ: Thịt Xiên Nướng Ngon Nhất Hà Nội - 2 min walk
  • Coffee Tú - 1 min walk
  • Phố Núi Coffee - 2 min walk
  • Lotteria - 2 min walk

About this property

Sunway Hotel Hanoi

Upscale hotel near Hoan Kiem Lake
Sunway Hotel Hanoi offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3660 square feet (340 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Hanoi. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sunway Hotel Hanoi was completed in November 2017.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 10 levels
  • Conference rooms
  • 3660 sq ft of conference space
  • 340 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunway Hotel Hanoi offers 143 accommodations with minibars and a safe. LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,660 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 10 floors
  • Building
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (return)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Sunway Hotel Hanoi?

Sunway Hotel Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunway Hotel Hanoi?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Sunway Hotel Hanoi on 14 Jun 2024 start from NZ$66.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunway Hotel Hanoi?

Yep, Sunway Hotel Hanoi has a free self car park. Onsite parking is limited.

Does Sunway Hotel Hanoi serve breakfast?

You bet, buffet breakfast is served daily.

Is there a free airport shuttle available at Sunway Hotel Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunway Hotel Hanoi?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sunway Hotel Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sunway Hotel Hanoi?

No, pets and service animals are not allowed.

Sunway Hotel Hanoi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 194 reviews" "
Rating 8 - Good. 93 out of 194 reviews" "
Rating 6 - Okay. 13 out of 194 reviews" "
Rating 4 - Poor. 6 out of 194 reviews" "
Rating 2 - Terrible. 0 out of 194 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ha, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Chua song Chiang

Stayed 1 night in Dec 2023

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023

10/10 Excellent

Dinh Dung

Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Stayed 1 night in Jun 2023

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023