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The Hanoi Club Hotel & Residences

Property class: 4

Photo gallery for The Hanoi Club Hotel & Residences

A spacious lobby with a central seating area, a staircase, and a view of the outdoors.
A modern living room with a dining area, a grey sofa, a TV, and a large window with a city view.
A swimming pool with lounge chairs and umbrellas, overlooking a body of water with a city skyline in the background.
A multi-story hotel with balconies, situated by a river with a view of the city skyline.
A hotel room with a desk, two chairs, a sofa, a bed, a view of the water, and a balcony with plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$141
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
76 Yen Phu Street, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio

Minibar, in-room safe, desk, blackout curtains

Studio

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a computer, a chair, a window with curtains, and a painting on the wall.

Superior Double Room, 1 King Bed (City View)

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds (City View)

A hotel room with two beds, a desk with a TV, a window with a view of buildings, and a painting on the wall.

Superior Twin Room, 2 Single Beds (City View)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

A hotel room with a large bed, a desk with a TV, a sofa, and a view of a body of water.

Deluxe Double Room, 1 King Bed (Partial Lake View)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (City View)

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Studio, 1 King Bed (City View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom (City View)

A hotel room with a large bed, wooden headboard, bedside lamps, a telephone, and a window with sheer curtains.

Luxury Apartment, 1 Bedroom (City View)

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk with a TV, and a view of the city through large windows.

Apartment, 2 Bedrooms

  • Partial lake view
  • 99 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room, Lake View

A hotel room with a desk, two chairs, a sofa, a bed, a view of the water, and a balcony with plants.

Premier Double Room, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Premier Twin Room, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hanoi

A family-friendly stay in Hanoi awaits you at The Hanoi Club Hotel & Residences. You'll be steps from West Lake and 3.3 km (2 mi) from Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a casino and a restaurant. .Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to golf lessons. 5 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Hanoi hotel include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Tran Quoc Pagoda - 10 min walk - 0.9 km
  • Quan Thanh Temple - 16 min walk - 1.4 km
  • Ho Chi Minh Mausoleum - 5 min drive - 1.9 km
  • Dong Xuan Market - 6 min drive - 2.3 km

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Cát Linh Station - 6 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

Restaurants

  • ‪Mía Coffee - ‬3 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Colonel Qúy's Star Café - ‬4 min walk
  • ‪Two Chairs Coffee Lab - ‬4 min walk
  • ‪Banh Mi Gion Bao Minh - ‬3 min walk

About this property

The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and 5 meeting rooms are available.

WiFi is free in public spaces. A casino, a children's pool, and a fitness centre are also featured at the family-friendly The Hanoi Club Hotel & Residences. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free. A complete renovation of The Hanoi Club Hotel & Residences was completed in December 2024.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Built in 2010
  • Casino
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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4.8 out of 5, Exceptional, 1,686 reviews
The price is NZ$60
includes taxes & fees
9 Sept - 10 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Hanoi Club Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 500000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

What is the cancellation policy at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 9 Sept 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hanoi Club Hotel & Residences?

Yep, The Hanoi Club Hotel & Residences has a free self car park and free valet parking.

Is there a spa on site at The Hanoi Club Hotel & Residences?

Yep, there is an onsite spa at The Hanoi Club Hotel & Residences.

Does The Hanoi Club Hotel & Residences have a pool?

The Hanoi Club Hotel & Residences has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences features a full-service spa, an outdoor pool and golf lessons.

Is The Hanoi Club Hotel & Residences family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that The Hanoi Club Hotel & Residences is a hit with families.

Does The Hanoi Club Hotel & Residences serve breakfast?

Yeah, buffet brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at The Hanoi Club Hotel & Residences?

No, but there's an airport shuttle that runs from 6:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at The Hanoi Club Hotel & Residences?

Yep, you can grab a meal at The Hanoi Club Hotel & Residences's onsite restaurant.

What time are check-in & check-out at The Hanoi Club Hotel & Residences?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Hanoi Club Hotel & Residences?

No, pets and service animals are not allowed.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 645 reviews
Rating 8 - Good. 232 out of 645 reviews
Rating 6 - Okay. 66 out of 645 reviews
Rating 4 - Poor. 12 out of 645 reviews
Rating 2 - Terrible. 12 out of 645 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here. More peaceful than the Old Town and great outdoor pool and gym facilities.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was clean, gym was well equipped, breakfast was excellent, staff was friendly and helpful. Location in Hanoi was perfect for walking about.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent place to stay. More relaxed than staying in the old town. Lovely swimming pool and lots of little cafes near by.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay. Everything was perfect, and I truly had a great experience at your hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Aiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property wonderful staff and delightful breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional staff, delicious breakfast, amazing gym , pool area, and golf driving range. Also enjoyed the location in Westlake. Just a few mins to old quarter but away from the crowds.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely breakfast and nice room with all amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Aiman

Liked: Cleanliness, amenities, property conditions & facilities
Nice room friendly staff and great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, wonderful staff, great swimming pool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chun keong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book directly with the hotel, cheaper
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, spacious lobby and restaurant area, GREAT swimming pool, nice rooms, nice restaurant and cafe options
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is about 20 minutes walk to everything, but it’s right next to the lake. It has a beautiful view and breakfast is very good. Personally, I like the gym, the cardio workout room, the sauna, steam and jacuzzi tub. The location is nearby some fun and good eats both Vietnamese and non-Vietnamese foods. The staff is helpful and the place is well keep and clean. The hotel is a bit on the older side but the prices are good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in general, only small little issues with mould in the bathroom.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Joshua

Disliked: Staff & service
Front desk staff was horrible
Stayed 3 nights in May 2026
Verified review

8/10 Good

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very polite.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem of a hotel. Staff were very helpful and facilities were great. A different side of Hanoi, as opposed to around Beer Street, where we had stayed before. The only criticism is that there is only one lift to the hotel floors.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
location,staff..
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Satvinder

Liked: Cleanliness, staff & service, amenities
Really good hotel - nice swimming pool and helpful and friendly staff. Slightly further than I had realised but taxis are very cheap and available.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities
really nice hotel , you can get a very good value for your money
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Roodline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entrance lobby is so clean and pleasant that I was surprised to find that the room was not nearly as clean as I had hoped, particularly the bathroom. The only positives were the view from the pool, the gym and the breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and housekeeping made it spotless every day. Lovely view of the lake and pool. Breakfast was great. Reception staff weren’t always as helpful as would have liked.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool, a sense of space, wonderful staff, good restaurant. Highly recommend
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026