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The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

A balcony with a table set for breakfast, overlooking a cityscape.
A hotel lobby with a reception desk, seating area, and large windows offering views of the street.
A rooftop bar with stone flooring, black metal chairs, and a bar counter with a view of the city skyline at dusk.
A person seated at a table with a view of a cityscape and a body of water.
A buffet with various food items and decorative vases.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
The current price is NZ$252
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪47 min drive‬

Room options

View all photos for Oriental Pearl Twin

A hotel room with two beds, a sitting area with a bench, a mirror, a TV, and a bathroom visible through an open door.

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

A hotel room with a large bed, a desk, a chair, a small table with a lamp, and a large window with curtains.

Oriental Emerald

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Sapphire Old Quarter View

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

A hotel room with a large window, a round wooden table with a lamp, a chair, a bed, and a TV on the wall.

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

A living room with a sofa, coffee table, and a patterned rug. There is a bookshelf with decorative items and a door with a sign.

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through large windows.

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

A rooftop terrace with potted plants, a table, and a person tending to flowers.

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Pearl Connecting

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Oriental Emerald Twin

A hotel room with two beds, a desk, a chair, a laptop, a mirror, and a decorative carpet.

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Sapphire Twin Old Quarter View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Sapphire Twin Old Quarter View

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at The Oriental Jade Hotel. You'll be within steps of St. Joseph's Cathedral of Hanoi and within a short 5-minute stroll of Hoan Kiem Lake. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages, Thai massages and body scrubs along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 753 square feet (70 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Old Quarter hotel include Thang Long Water Puppet Theatre and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Dong Xuan Market - 12 min walk - 1.0 km

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 49 min drive

Restaurants

  • ‪Cá»™ng Càphê - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬2 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪The Running Bean - ‬2 min walk

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A children's pool, a terrace, and multilingual staff are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 662,500 for adults and VND 662,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 753 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1625000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 662500 for adults and from VND 662500 for children
  • Airport shuttle fee: VND 795000 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at The Oriental Jade Hotel?

The Oriental Jade Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Oriental Jade Hotel?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 22 Sept 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Oriental Jade Hotel?

Yep, there is an onsite spa at The Oriental Jade Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Oriental Jade Hotel have a pool?

Yep, and guests love it! The Oriental Jade Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Oriental Jade Hotel?

The Oriental Jade Hotel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with hydromassage showerheads, pillowtop beds and premium bedding.

What makes The Oriental Jade Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Oriental Jade Hotel.

Does The Oriental Jade Hotel serve breakfast?

You bet, travelers highly rate the buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Oriental Jade Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Oriental Jade Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Oriental Jade Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Oriental Jade Hotel?

No, pets and service animals are not allowed.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 918 out of 1002 reviews
Rating 8 - Good. 60 out of 1002 reviews
Rating 6 - Okay. 14 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with great staff and a terrific breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hospitality staff, highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff were amazing and service was outstanding. On site spa was a bonus.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, tasty buffet breakfast, and the staff were amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for anniversary, the staff was amazing and very helpful, they surprised us with a big gesture and a goodbye gift! We had a great time great room and delicious breakfast. The staff was especially amazing we will return!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room spacious. Rooftop pool and restaurant really nice. Would stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and wonderful views
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff. Beautiful hotel. Great location. Best breakfast!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff really looked after you. Brilliant customer service and excellent location for local tourism. Thoroughly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and very friendly staff. The rooftop has the best view. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, exceptional service, great food and staff could not be more helpful and accommodating.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and pleasant. The room was well maintained. We were very happy with our two night stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the warmest welcome to the impeccable customer service, this is truly a lovely place to stay, eat and rest. Highly recommended
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, location and service! Will definately be back!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Breakfast was very good, staff were great and the hotel was very clean. We would be very happy to stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, loved the rooftop, and especially loved the staff, their attentiveness and care for the guests.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

WANCHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very perfect experience. The location is convenient, and the breakfast is simple, exquisite, and delicious.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional breakfast buffet, amazing location, and very attentive staff. A truly lovely stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely an amazing visit I all regards
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and hospitable staff. Cute property that is well maintained and has a nice charm. Food is delicious and service incredible and very warm! Highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is amazing, but the staff are impeccable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hana and staff provided excellent service. The room was clean and spacious and the hotel was in a perfect location. Will definitely be back!
Stayed 2 nights in May 2026