The West Lake Serenity'N Homestay Ha Noi places you in the heart of Hanoi, connected to a shopping centre and 1.4 km (0.9 mi) from West Lake. Highlights at this hotel include in-room kitchenettes, all-in-one washer/dryers and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a lift. There's also the convenience of self parking. .With a stay at this Ba Dinh hotel, you'll be 4 km (2.5 mi) from Ho Chi Minh Mausoleum and 4.9 km (3.1 mi) from Train Street.
What's nearby
West Lake - 13 min walk - 1.1 km
Vietnam Museum of Ethnology - 13 min walk - 1.1 km
Museum of Ethnology - 13 min walk - 1.1 km
Australian Embassy - 17 min walk - 1.4 km
Lotte Center Hanoi - 18 min walk - 1.6 km
Getting around
Hanoi Railway Station - 19 min drive
Hanoi (HAN-Noi Bai Intl.) - 26 min drive
Restaurants
lucky land café - 9 min walk
Miến, Bánh Đa Cua - 3 min walk
Hải Xồm - 9 min walk
Bún riêu cua - 8 min walk
Lẩu dê Nhất Ly - 4 min walk
About this property
The West Lake Serenity'N Homestay Ha Noi
Hanoi hotel connected to a shopping centre, near West Lake
As a guest of The West Lake Serenity'N Homestay Ha Noi, you'll find dry cleaning/laundry services and a lift. Public spaces have free WiFi. For a fee, parking is available.
This Hanoi hotel is smoke free.
7 guestrooms or units
Dry cleaning
Front desk (24 hours)
Lift
No smoking on site
The West Lake Serenity'N Homestay Ha Noi offers 7 accommodations with all-in-one washer/dryers and coffee/tea makers. Memory foam beds feature premium bedding. Kitchenettes offer fridges and stovetops. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 29-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Secured, covered parking on site (VND 50,000 per day)
Limited on-site self parking
Family friendly
All-in-one washing machine/dryer
In-room kitchenette
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
29-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Hob
Kitchenette
Refrigerator
More
All-in-one washer/dryer
Desk
Iron/ironing board
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets and service animals are not allowed at The West Lake Serenity'N Homestay Ha Noi
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self-parking fee: VND 50000 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted.
We should mention
Pets and service animals are not allowed on site.
Frequently asked questions
Is parking available at The West Lake Serenity'N Homestay Ha Noi?
Yep, The West Lake Serenity'N Homestay Ha Noi has a secured covered self car park for VND 50000 per day. A self car park is also available, for a fee.
How much does it cost to stay at The West Lake Serenity'N Homestay Ha Noi?
As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at The West Lake Serenity'N Homestay Ha Noi on 22 Feb 2026 start from NZ$34.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a free airport shuttle available at The West Lake Serenity'N Homestay Ha Noi?
No, The West Lake Serenity'N Homestay Ha Noi does not offer an airport shuttle service.
What time are check-in & check-out at The West Lake Serenity'N Homestay Ha Noi?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at The West Lake Serenity'N Homestay Ha Noi?