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The West Lake Serenity'N Homestay Ha Noi

2.0 star property
Central hotel connected to a shopping centre in Hanoi with a 24-hour front desk

Photo gallery for The West Lake Serenity'N Homestay Ha Noi

City view
Deluxe Double Room
Premium bedding, memory-foam beds, desk, blackout curtains
Comfort Double Room | Living area
Comfort Double Room | Private kitchen

Popular amenities

  • Parking available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Free WiFi
The current price is NZ$40
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
12B ngach 35 ngo 462 duong Buoi, Ba Dinh, VND, Hanoi, 100000
  • Place, West Lake
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Place, Hoan Kiem Lake
    ‪7 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Comfort Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Double Room

Royal Double Room

Royal Double Room

Highlights

Soundproofed
Kitchenette
Fridge
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Kitchenette
Fridge
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Hanoi

The West Lake Serenity'N Homestay Ha Noi places you in the heart of Hanoi, connected to a shopping centre and 1.4 km (0.9 mi) from West Lake. Highlights at this hotel include in-room kitchenettes, all-in-one washer/dryers and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a lift. There's also the convenience of self parking. .With a stay at this Ba Dinh hotel, you'll be 4 km (2.5 mi) from Ho Chi Minh Mausoleum and 4.9 km (3.1 mi) from Train Street.

What's nearby

  • West Lake - 13 min walk - 1.1 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.8 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 5.5 km
  • Hoan Kiem Lake - 7 min drive - 5.9 km
  • Hanoi Old Town Night Market - 7 min drive - 5.9 km

Getting around

  • Hanoi Railway Station - 19 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 26 min drive

Restaurants

  • ‪lucky land café - ‬9 min walk
  • Miến, Bánh Đa Cua
  • ‪Bún riêu cua - ‬8 min walk
  • ‪Lẩu dê Nhất Ly - ‬4 min walk
  • ‪Hải Xồm - ‬9 min walk

About this property

The West Lake Serenity'N Homestay Ha Noi

Central hotel connected to a shopping centre in Hanoi with a 24-hour front desk
As a guest of The West Lake Serenity'N Homestay Ha Noi, you'll find dry cleaning/laundry services and a lift. Public spaces have free WiFi. For a fee, parking is available.

This Hanoi hotel is smoke free.

  • 7 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Lift
  • No smoking on site
The West Lake Serenity'N Homestay Ha Noi offers 7 accommodations with all-in-one washer/dryers and coffee/tea makers. Memory foam beds feature premium bedding. Kitchenettes offer fridges and stovetops. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 29-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (VND 50,000 per day)

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • All-in-one washer/dryer
  • Desk
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's điện thoại mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at The West Lake Serenity'N Homestay Ha Noi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: VND 50000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at The West Lake Serenity'N Homestay Ha Noi?

Yep, The West Lake Serenity'N Homestay Ha Noi has a secured covered self car park for VND 50000 per day.

How much does it cost to stay at The West Lake Serenity'N Homestay Ha Noi?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at The West Lake Serenity'N Homestay Ha Noi on 12 Nov 2025 start from NZ$40.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The West Lake Serenity'N Homestay Ha Noi?

No, The West Lake Serenity'N Homestay Ha Noi does not offer an airport shuttle service.

What time are check-in & check-out at The West Lake Serenity'N Homestay Ha Noi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The West Lake Serenity'N Homestay Ha Noi?

No, pets and service animals are not allowed.

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