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Best Western Hartford Hotel & Suites

2.5 star property

Photo gallery for Best Western Hartford Hotel & Suites

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Lobby
Meeting facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$241
includes taxes & fees
7 June - 8 June

Explore the area

View map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Colt Park
    ‪3 min drive‬
  • Place, Goodwin Park
    ‪3 min drive‬
  • Place, Connecticut Convention Center
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Accessible Queen Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Accessible Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite - 1 Queen Bed, Nonsmoking, Sofabed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite - 1 Queen Bed, Nonsmoking, Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Exterior

Sheraton Hartford South Hotel

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  • Parking included
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The price is NZ$239
includes taxes & fees
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About the area

Hartford

Best Western Hartford Hotel & Suites puts you in the centre of Hartford, 3.2 km (2 mi) from Webster Theater and 3.5 km (2.2 mi) from Wethersfield Cove Park. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this South Meadows hotel include Connecticut Convention Center and PeoplesBank Arena.

What's nearby

  • Colt Park - 3 min drive - 2.5 km
  • Goodwin Park - 3 min drive - 2.9 km
  • Connecticut Convention Center - 4 min drive - 3.9 km
  • PeoplesBank Arena - 5 min drive - 5.3 km
  • Xfinity Theatre - 6 min drive - 6.3 km

Getting around

  • Hartford Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Burger King - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive

About this property

Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Conference rooms
  • 920 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with a safe and coffee/tea makers. This accommodation is furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 1,000 reviews
The price is NZ$222
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Is parking available at Best Western Hartford Hotel & Suites?

Yep, Best Western Hartford Hotel & Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of 5 Jun 2026, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on 7 Jun 2026 start from NZ$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is Best Western Hartford Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Hartford Hotel & Suites is a hit with families.

Are there hot tubs in the rooms at Best Western Hartford Hotel & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hartford Hotel & Suites serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered daily from 6 AM to 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Hartford Hotel & Suites?

No, Best Western Hartford Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Hartford Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hartford Hotel & Suites?

No, only service animals are allowed.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1074 reviews
Rating 8 - Good. 229 out of 1074 reviews
Rating 6 - Okay. 164 out of 1074 reviews
Rating 4 - Poor. 102 out of 1074 reviews
Rating 2 - Terrible. 99 out of 1074 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

olive

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and comfortable, staff was friendly and accomodating. would stay again :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Staff very helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities
Bluff is okay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Laura

Liked: Cleanliness
Nice staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Vivienne

Liked: Cleanliness, staff & service
the hotel was comfortable and breakfast ok . The hotel is desperate for a make over
Stayed 1 night in Jan 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great & the breakfast was delicious!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay wen in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay! Very clean and comfortable
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Luckenn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pool was closed
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Meghan

Disliked: Cleanliness, amenities
It was like renting a room at the homeless shelter
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danguole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean , beds were comfortable, nice breakfast .
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Bianka

Disliked: Cleanliness, property conditions & facilities
Horrible hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very comfortable and we loved the hot chocolate!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, recommend to others.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, amenities, property conditions & facilities
The room was clear and spacious, the staff fos courteous and eager to help. Thanjs
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

The room was clean and friendly staff at front desk for checkin and out!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and great front desk. The only issue I had was figuring out which elevator to take.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
great front desk service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Very friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, and the location was what we needed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was very cozy, we loved it! very quiet and the staff was amazing, definitely would book again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here before and it is convenient to all of the sights of downtown Hartford.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Overall this was a decent budget friendly option and breakfast was appreciated. The primary reason for my low rating on property was because one of our beds had a very off putting smell.
Stayed 1 night in Jan 2026