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Best Western The Grand Hotel Hartlepool

Property class: 3

Photo gallery for Best Western The Grand Hotel Hartlepool

A spacious living room with grey upholstered furniture, a flat-screen TV mounted on the wall, and large windows allowing natural light.
A hotel room with a bed, a sofa, a coffee table, a TV, and a lamp.
A historic red brick building with multiple windows and a prominent entrance.
A grand ballroom with ornate chandeliers, high ceilings, and elegant drapery.
A reception area with a dark wood reception desk, a wall-mounted sign reading "Wishing You a very warm welcome to the Best Western Grand Hotel," and three pendant lights above the desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$161
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
Swainson Street, Hartlepool, England, TS24 8AA
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Hartlepool Maritime Experience
    ‪10 min walk‬
  • Place, Monkey Statue
    ‪17 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a framed picture on the wall, and a window with sheer curtains.

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a table, a radiator, a window with curtains, a TV mounted on the wall, and a red lamp.

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, red and white bedding, a wooden headboard with a light, a small round table, a chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and two windows with curtains.

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking

A modern bathroom with a bathtub, a sink, a toilet, and a potted plant.

Suite, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Superior Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite with 1 Double Bed and Sitting Area - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room, Standard Room

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Hartlepool

Best Western The Grand Hotel Hartlepool puts you in the heart of Hartlepool, within just a 10-minute stroll of Milll House Leisure Centre and Victoria Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Grand Reastaurant, serves British cuisine and is open for breakfast and dinner. Business amenities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. .In proximity to this 3-property class Hartlepool hotel you'll find North York Moors National Park.

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • Milll House Leisure Centre - 6 min walk - 0.5 km
  • Hartlepool Maritime Experience - 10 min walk - 0.9 km
  • Museum of Hartlepool - 10 min walk - 0.9 km
  • Monkey Statue - 17 min walk - 1.5 km

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 47 min drive

Restaurants

  • ‪King Johns Tavern - ‬4 min walk
  • ‪The Showroom - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Ward Jackson (Wetherspoon) - ‬5 min walk
  • ‪The Clarendon - ‬5 min walk

About this property

Best Western The Grand Hotel Hartlepool

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western The Grand Hotel Hartlepool also features coffee/tea in common area, concierge services, and laundry facilities. Free self parking is available.

This 3-star Hartlepool hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 317 reviews
The price is NZ$207
includes taxes & fees
5 Sept - 6 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is parking available at Best Western The Grand Hotel Hartlepool?

Yep, Best Western The Grand Hotel Hartlepool has a free self car park.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 4 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 25 Sept 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Grand Hotel Hartlepool?

The closest beach to Best Western The Grand Hotel Hartlepool is Seaton Carew Beach (3.8 km).

What makes Best Western The Grand Hotel Hartlepool a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Best Western The Grand Hotel Hartlepool.

Is Best Western The Grand Hotel Hartlepool family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western The Grand Hotel Hartlepool is a hit with families.

Are there hot tubs in the rooms at Best Western The Grand Hotel Hartlepool?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western The Grand Hotel Hartlepool serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.

Is there a free airport shuttle available at Best Western The Grand Hotel Hartlepool?

No, Best Western The Grand Hotel Hartlepool does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Grand Hotel Hartlepool?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western The Grand Hotel Hartlepool?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 383 reviews
Rating 8 - Good. 126 out of 383 reviews
Rating 6 - Okay. 67 out of 383 reviews
Rating 4 - Poor. 34 out of 383 reviews
Rating 2 - Terrible. 31 out of 383 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, all most a home from home.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Desmond

I stay here regularly and it always have a great experience. Staff are friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here. The curry house in the basement is well worth a visit.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here. Great room a d staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with convenient parking, no breakfast available which was disappointing. Check in was quick and efficient. Easy to get to with plenty of dining choices nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and close to thectown and train station. Great Curry house in the basement.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. Staff are always helpful. Rooms are spacious and clean. Breakfast is decent. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Derek

Liked: Staff & service, amenities, property conditions & facilities
Staff Friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grwat staff as always.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Alway clean and the staff are polite. Easy parking and a great curry housebin the basement.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy and excellent breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Alway a nice room and friendly staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Yes. just next door but with limited time but perfect for me.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated… Yes!!! Comfortable and pleasant staff … YES!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another clean and spacious room. Will be back.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kulwant

Liked: Staff & service, amenities
Room was big and staff were pleasant
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, amenities
Hotel need managing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Clean room very helpful staff. Convenient parking
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great room very spacious and clean.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spacious and clean as usual.
Stayed 4 nights in Jan 2026