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Crystal Hotel Hat Yai

4.0 star property
Hotel with free breakfast, a short walk to Central Festival Hatyai

Photo gallery for Crystal Hotel Hat Yai

Skyline Suite Mountain View
Landmark Suite With Panorama View
Terrace/patio
Outdoor pool, pool loungers
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Parking included
The current price is NZ$83
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
  • Central Festival Hatyai
    ‪1 min walk‬
  • Asean Night Bazaar
    ‪5 min walk‬
  • Lee Garden Plaza
    ‪4 min drive‬
  • Hat Yai (HDY-Hat Yai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Landmark Suite With Panorama View

Landmark Suite With Panorama View

Landmark Suite With Panorama View

Highlights

Soundproofed
Private hot tub
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite Mountain View

Skyline Suite Mountain View

Skyline Suite Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Deluxe King Room

Super Deluxe King Room

Super Deluxe King Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Smart Deluxe King Room)

Room (Smart Deluxe King Room)

Room (Smart Deluxe King Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hat Yai

Crystal Hotel Hat Yai puts you in the heart of Hat Yai, within just a 10-minute stroll of Central Festival Hatyai and Asean Night Bazaar. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Bottega, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, kids' swimming pool and pool loungers. A meeting room, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Hat Yai hotel include Prince of Songkla University Hatyai Campus and Kim Yong Market.

What's nearby

  • Central Festival Hatyai - 1 min walk - 0.0 km
  • Asean Night Bazaar - 5 min walk - 0.5 km
  • Prince of Songkla University Hatyai Campus - 2 min drive - 2.0 km
  • Lee Garden Plaza - 4 min drive - 3.1 km
  • Kim Yong Market - 4 min drive - 3.5 km

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 14 min drive

Restaurants

  • ‪After You (อาฟเตอร์ ยู) - ‬5 min walk
  • ‪Potato Corner - ‬4 min walk
  • ‪Fuji (ฟูจิ) - ‬4 min walk
  • ‪Toro Fries - ‬6 min walk
  • ‪OOTOYA (โอโตยะ) 大戸屋 - ‬7 min walk

About this property

Crystal Hotel Hat Yai

Hotel with free breakfast, a short walk to Central Festival Hatyai
Crystal Hotel Hat Yai offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Hotel Hat Yai. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hat Yai hotel.

  • 164 guestrooms or units
  • Built in 2014
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crystal Hotel Hat Yai offers 164 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool loungers

Lee Gardens Plaza Hotel Hat Yai

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 482 reviews
The price is NZ$85
includes taxes & fees
11 Sept - 12 Sept
Lee Gardens Plaza Hotel Hat Yai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Hotel Hat Yai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

Is parking available at Crystal Hotel Hat Yai?

Yep, Crystal Hotel Hat Yai has a free self car park.

How much does it cost to stay at Crystal Hotel Hat Yai?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on 11 Sept 2025 start from NZ$82.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Hotel Hat Yai have a pool?

Crystal Hotel Hat Yai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Crystal Hotel Hat Yai a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crystal Hotel Hat Yai.

Does Crystal Hotel Hat Yai serve breakfast?

Yep, complimentary breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crystal Hotel Hat Yai?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crystal Hotel Hat Yai?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystal Hotel Hat Yai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crystal Hotel Hat Yai?

No, pets and service animals are not allowed.

Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 166 reviews
Rating 8 - Good. 71 out of 166 reviews
Rating 6 - Okay. 25 out of 166 reviews
Rating 4 - Poor. 8 out of 166 reviews
Rating 2 - Terrible. 5 out of 166 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025

8/10 Good

Jeanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025

8/10 Good

Robert, Voorhees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Jagannathan, Carbondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024

8/10 Good

Mui joo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoong Soo Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Huntsville

Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024

10/10 Excellent

Hang Kiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024

10/10 Excellent

Sam hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Theresa Sian Kee

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Kim Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023

6/10 Okay

Joseph Kinn Fei

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

2/10 Terrible

Shih Wei

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

SIEW LEE

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim Loong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022