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The Regency Hotel Hatyai

Property class: 3

Photo gallery for The Regency Hotel Hatyai

A luxurious lobby with a grand chandelier, a staircase, and a large mural.
A bar area with a stone counter, bar stools, and shelves stocked with bottles and glasses.
A spacious lobby with multiple seating areas, a piano, and a large mural.
A hotel room with a bed, bedside lamps, a mirror, a desk with a chair, and a small bench.
A modern building with a glass entrance and a sign that reads "The Regency Hotel".

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$87
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
23 Prachatiphat Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬
  • Place, Central Department Store
    ‪9 min walk‬

Room options

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

About the area

Hat Yai

The Regency Hotel Hatyai places you steps from Mitraphap Samakee Hospital and within a 10-minute stroll of Lee Garden Plaza. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Krua-Luang, serves international cuisine. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Downtown Hat Yai hotel include Central Department Store and Sangthong Witthaya School.

What's nearby

  • Lee Garden Plaza - 5 min walk - 0.5 km
  • Kim Yong Market - 9 min walk - 0.8 km
  • Central Department Store - 9 min walk - 0.8 km
  • Odean Shopping Mall - 9 min walk - 0.8 km
  • Robinson Department Store - 16 min walk - 1.3 km

Getting around

  • Hat Yai Railway Station - 14 min walk
  • Hat Yai (HDY-Hat Yai Intl.) - 26 min drive

Restaurants

  • ‪เกาเหลาเลือดหมูป้าเขียว - ‬2 min walk
  • ‪ราดหน้า โกฉ่อน - ‬2 min walk
  • ‪192 ราดหน้า อาหารตามสั่ง - ‬2 min walk
  • ‪Ban Han Halal Restaurant - ‬2 min walk
  • ‪ข้าวขาหมูอาเก๊า - ‬2 min walk

About this property

The Regency Hotel Hatyai

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. There are 6 meeting rooms available. The Regency Hotel Hatyai also features dry cleaning/laundry services and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hat Yai hotel.

  • 436 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Regency Hotel Hatyai offers 436 accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

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  • Pool
  • Spa pool
  • Spa
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is NZ$93
includes taxes & fees
11 Oct - 12 Oct
Centara Hotel Hat Yai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Krua-Luang
  • Royal Coffee Corner

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Regency Hotel Hatyai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 550.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Regency Hotel Hatyai Hat yai
Regency Hotel Hatyai
Regency Hatyai Hat yai
Regency Hatyai
The Regency Hotel Hatyai Hotel
The Regency Hotel Hatyai Hat Yai
The Regency Hotel Hatyai Hotel Hat Yai

Frequently asked questions

What is the cancellation policy at The Regency Hotel Hatyai?

The Regency Hotel Hatyai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Regency Hotel Hatyai?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at The Regency Hotel Hatyai on 9 Oct 2026 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Regency Hotel Hatyai?

Yep, The Regency Hotel Hatyai has a free self car park.

Is there a free airport shuttle available at The Regency Hotel Hatyai?

No, The Regency Hotel Hatyai does not offer an airport shuttle service.

Is there a bar or restaurant at The Regency Hotel Hatyai?

Yep, you can grab a meal at The Regency Hotel Hatyai's onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Regency Hotel Hatyai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Regency Hotel Hatyai?

No, pets and service animals are not allowed.

The Regency Hotel Hatyai Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 24 out of 95 reviews
Rating 4 - Poor. 22 out of 95 reviews
Rating 2 - Terrible. 12 out of 95 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel excellent & nice. Near to nearby shopping.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
wifi very bad.staff attitude also very bad.but the location is good .if wifi good maybe I will stay again.
Stayed 4 nights in Apr 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Good for Location only

Best location. But it's maintenance is very very poor. There is no coffee cup in this whole entire hotel.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Hotel very old.

booked new site hotel they give us old site hotel.
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

MIDDLE OF TOWN

Hotel falling apart, very poor maintenance. what more is there to add!
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Time for a renovation

The room is big but all furniture need to replace and so is the carpet. They look very old. Location is not bad.
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Good location, staff bad attitude

Good location.. but front desk staff bad attitude, new wing room ... water leaking.. n hotel can't do anything room 1881
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Nice hotel but the service quite slow

The hotel was very nice and comfortable but the front counter for check in and check out are too slow. They also required our passports to be left at the counter throughout our stay which was kind off weird. There was no iron provided too which was a bummer. But overall stay was nice and pleasant.
Verified review

8/10 Good

Liked: Cleanliness, amenities
No comment
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Bad bad bad, condition is old, reception service like I stay for free.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The lift is too small, cleanliness is below expectation.
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel is old and dirty

The Reception is extremely rude and unfriendly. They just ignored to help me book a taxi to the airport
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

The hotel room ought to be demolished/renovated as everything were decade old, not suited 3stars. Shower no water & not even a cheap hair dryer. When I requested for local map, receptionist pointed me out of a door to a tour company. What a hack!
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Broken lift doors needed to be fixed.

The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly not recommended!!!

Highly not recommended!!! Very bad maintained... we booked 6 rooms and 3 rooms are with either air-cond problem or hot water problem. When request to change, staff attitude is terrible... No hair dryer is supplied. Only one lift working which can only carry about 6 people each time...
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

stay away!!!

stayed 5 days in a Executive Luxury room average $100 Singapore dollars. no supply of toothbrushes, toothpaste only 1 day supply of 2 tiny sticks of Nescafe, sugar n cream, tissue paper. i was asked to pay 300 baht for a dirty bed sheet on my checkout. i was staying alone in the room, asked them what kind of dirtiness they're taking about , they only repeat dirty bed sheet! 300 baht!!! no supervisors or managers! dirty bed sheet! 300 baht!!! there's a lady before me that has to pay 500 baht for a towel! she said she will put it in her Facebook. the hotel hotel holds our passports. charging us whatever during checkout! i hv a plane to catch so hv to pay 300 baht to get my passport. my advice to those reading this , STAY AWAY!!!
Stayed 5 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
The location of the hotel is great. However the hotel service was worst than a budget/low cost hotel. We booked one of the suites (Imperial Suite). The suite was smelly and there was no drinking water provided in the room. Only 2 bath towels and one face towel were provided in the room. To make it worst, the hotel accused us for losing the face towel and refused to return my passport (they held my passport during our stay there). So after 2 hours arguing with the receptionists & the manager (we even offered them to check our luggage and car) they finally return my passport. But the fact that they detained us there for 2 hours for nothing and accused us for stealing their freaking face towel were just unforgivable. After the incident we talked to a guy whom we met there (he works as a tour guide in Hatyai), and he told us that the hotel often have cases like that. And its normal for the hotels to detain you and ask for money for whatever reasons they could find. A terrible way of making money
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Disliked: Staff & service

The Good Point is Only and Only the Location

This hotel is become a favorite hotel for Muslim travelers, including myself. Located in the heart of the city with lots of Halal/Muslim restaurant nearby and also Night Market just step away from hotel. Other than this is NONE. HOTEL HAS NO RESPONSIBILITY TO THEIR GUESTS AND DID NOT GIVES TO WHAT THEY HAD PROMISED. I called the hotel two weeks before my arrival date to have a rooms on the same floor and near each other as I was booked for 2 rooms with difference category.The staff said no problem for my request even difference room category. However upon check in the staff said difference thing that they do not have my rooms on the same floor and downgraded my rooms to lowest category. The staff asking for extra charges if I were to have the same category of rooms but I refused since they had already promised. Till the end staff kept asking extra charges and not even apologize. The only reason given was the staff I spoken earlier for my request could not understand what I'm requesting for. Luckily Expedia save my days when I spoken to their Customer Service. There was some miss communication stated on Expedia.com website for my rooms booking. It was handled professionally by Expedia staff and to my surprise I had an extra room without any extra charges. I would like to thank you to Expedia.com Team for saving my holidays which almost ruin by hotel staff.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall pleasant experience
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

MUST TRY.

AVERAGE. SAFE.COMFORT
Stayed 2 nights in Aug 2019