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"Setting, location and view was as per website, Clean and tidy on arrival. However - moved sofa to view tv & it was obvious this had not be moved for c
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By a verified traveller on Mon 04 Nov 2019
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Hotel Description
At Off The Track - Cottage Accommodation you'll be 3 km (1.8 mi) from Splash Planet and 3.1 km (1.9 mi) from Hawke's Bay Opera House. Highlights at this property include in-room free WiFi, patios, and LED TVs.
You can enjoy sitting areas, private yards, and digital TV, featured in all 3 individually decorated accommodations. Microwaves and stovetops make in-room dining convenient. Coffee/tea makers, portable fans, and hair dryers are also available.
Attractions within a 30-minute drive of this 3-star Havelock North property include Church Road Winery and Mission Estate Winery.
Cottage, 1 Bedroom (Peak View Cottage)
Bed Count1 Queen BedMaximum Occupancy
3 Max
Cottage, 3 Bedrooms (Lavender Cottage)
Bed Count2 Queen BedsMaximum Occupancy
6 Max
Cottage, 2 Bedrooms (Wattle Tree Cottage)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Off The Track - Cottage Accommodation ratings based on 1 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Off The Track - Cottage Accommodation
Family (2)
3 out of 5
Setting, location and view was as per website, Clean and tidy on arrival. However - moved sofa to view tv & it was obvious this had not be moved for cleaning (granted it was a heavy sofabed). Nice accommodation and close to Havelock North & Hastings. The downfall was the WIFI (stated free wifi in cottages), even high speed!, in the Lavender cottage we did not have access to this, discussion with Restaurant Staff (x3 times - first night), yes we could use WIFI if we went outside closer to one of the other cottages. Disappointing as we had an American visitor staying - it was her birthday and unable to communicate with family back home unless outside - eventually found a spot that worked by the kitchen bench but low signal and dropping out. Hence neutral review.
Posted by a verified traveller on 4 Nov. 2019
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Comment from Hotel Management
10 Nov. 2019
by Rob
Thanks for taking the time to leave a review.
This is the first complaint we have had about our WiFi.
The reason for it was explained with the fact Spark was hosing the rugby at this time and WiFi was a nation wide issue, We also offered up other solutions for the guest to use the WiFi at the restaurant as this is wireless and was less effected.
Unsure how WiFi negatively affects the family rating.
Off The Track - Cottage Accommodation offers 3 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans.
Private patio
Sitting area
Private outdoor space
LED television
Digital channels
Microwave
Stove
Coffee maker
Kitchenware
Shower
Hair dryer
Toiletries (free)
Iron and ironing board
Blackout drapes
Heating
Portable fan
Ensuite bathroom
Unique furnishings
Unique decor
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is 18
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
Check-out
Check-out by 10:00 AM
Children and extra beds
Children are welcome.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Hotel Names
Off The Track Accommodation
Off The Track - Cottage Accommodation Cottage
Off The Track - Cottage Accommodation Havelock North
Off The Track - Cottage Accommodation Cottage Havelock North
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
