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The Elm House Hotel

3.0 star property

Photo gallery for The Elm House Hotel

Iron/ironing board, free WiFi, bed sheets
Shower, hair dryer, towels, shampoo
Front of property
Interior
Interior

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
17 North Bridge St, Hawick, Scotland, TD9 9BD
  • Place, The Borders Distillery
    ‪4 min walk‬
  • Place, Heart of Hawick
    ‪7 min walk‬
  • Place, Borders Textile Towerhouse
    ‪7 min walk‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

About the area

Hawick

At The Elm House Hotel you'll be within just a 10-minute stroll of The Borders Distillery and Heart of Hawick. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas. Full breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Hawick hotel include Borders Textile Towerhouse and Drumlanrigs Tower.

What's nearby

  • The Borders Distillery - 4 min walk - 0.4 km
  • Heart of Hawick - 7 min walk - 0.7 km
  • Borders Textile Towerhouse - 7 min walk - 0.7 km
  • Hawick Museum & Scott Art Gallery - 17 min walk - 1.5 km
  • Cross Borders Drove Road - 3 min drive - 1.6 km

Getting around

  • Galashiels Station - 26 min drive
  • Edinburgh Airport (EDI) - 94 min drive

Restaurants

  • ‪The Bourtree (Wetherspoon) - ‬1 min walk
  • ‪Coffee End - ‬1 min walk
  • ‪Damascus Drum - ‬7 min walk
  • ‪Greggs - ‬16 min walk
  • ‪Dinallo - ‬8 min walk

About this property

The Elm House Hotel

WiFi is free in public spaces. Free self parking is available.

This 3-star Hawick hotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • No smoking on site
The Elm House Hotel offers 16 accommodations with an iron/ironing board. Digital televisions are provided.

Bathrooms include a shower. This Hawick hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: GBP 10.95 for adults and GBP 5 for children

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

The Elm House Hotel Hotel
The Elm House Hotel Hawick
The Elm House Hotel Hotel Hawick

Frequently asked questions

Is parking available at The Elm House Hotel ?

Yep, The Elm House Hotel has a free self car park.

Does The Elm House Hotel serve breakfast?

Sure does, full brekkie is served daily between 7:30 AM and 9:00 AM.

Is there a free airport shuttle available at The Elm House Hotel ?

No, The Elm House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Elm House Hotel ?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Elm House Hotel ?

No, pets are not allowed.

The Elm House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Permanently Closed

This hotel is permanently closed, yet hotels.com took my money...and for a refund, instead of giving me my money black, they gave me this weird key cash. I'm out
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Ken

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs !

This hotel accepted our booking via Hotels.com and it was still confirmed and prepaid up until arriving at the hotel. We were visiting from Australia and visiting relatives in Hawick, we rented a car in Edinburgh and drove there. We arrived early afternoon and found a handwritten note on the front door requesting guests to call a mobile phone on arrival. Whilst in the car park an employee arrived and said that he had no knowledge of our booking, I showed him my confirmation and he blamed Hotels.com booking system. After prolonged discussions with some “manager” on the phone he said that he would have to prepare a room as they were busy. We set off for a coffee advising that we would return later. Whilst at the coffee shop I received an email from the hotel (via hotel.com) advising that they were cancelling my booking due to a FLOOD at the hotel. We returned to the hotel where the same employee advised us that Hotel.com had double booked the room and therefore they couldn’t accommodate us. When questioned about the earlier advice that no booking had been received, he shuffled around embarrassingly, we then asked about the FLOOD he said that there had been no flood and we showed him the email. He blamed his manager who was not at the premises, we insisted on speaking with her however she was very evasive and unhelpful and continued to blame Hotels.com. We eventually gave up and left, we had to find a bed with our relatives and to be honest we were happy not to be staying
Stayed 1 night in Aug 2023

2/10 Terrible

ANNE

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst hotels I have ever stayed in. There was no front desk and no "front desk staff" to greet me on arrival. Someone eventually appeared but did not take my name and there was no check in (or check out) process. The room was in an annexe in the car park and was small and very old fashioned. There were flies in the room, debris in the kettle, a damp bathmat and a non-working bedside lamp. It was barely clean. There was no soundproofing and there was noise from other rooms late at night. I would not recommend a stay in this hotel.
Stayed 1 night in Jul 2023