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Commercial Hay Hotel

3.0 star property
Hotel in Hay with free breakfast

Photo gallery for Commercial Hay Hotel

Deluxe Family Room
Interior
Lobby
Staircase
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$120
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
199 Lachlan Street, Hay, NSW, 2711
  • Place, TAFE Riverina Institute
    ‪2 min walk‬
  • Place, Hay Heritage Walk
    ‪12 min walk‬
  • Place, Dunera Museum
    ‪12 min walk‬

Room options

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

7.4 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

7.0 out of 10
Good
(11 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Hay

At Commercial Hay Hotel you'll be within steps of TAFE Riverina Institute and Hay Library. Highlights at this hotel include free continental breakfast and free self-parking. .This hotel offers free WiFi in public areas, a picnic area and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Hay hotel include Hay Park and Dal Wright Park.

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.2 km
  • Hay Library - 2 min walk - 0.2 km
  • Hay Park - 3 min walk - 0.3 km
  • Hay Heritage Walk - 12 min walk - 1.0 km
  • Dunera Museum - 12 min walk - 1.0 km

Restaurants

  • ‪Hay Bowling Club - ‬9 min walk
  • ‪Crown Pub Hay - ‬4 min walk
  • ‪Robertson's Hot Bread - ‬4 min walk
  • ‪Riverina Hotel - ‬4 min walk
  • ‪Havachat Coffee Shop - ‬4 min walk

About this property

Commercial Hay Hotel

Hotel in Hay with free breakfast
Free breakfast is served daily. WiFi is free in public spaces. Commercial Hay Hotel also features tour/ticket assistance, a picnic area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is parking available at Commercial Hay Hotel?

Yep, Commercial Hay Hotel has a free self car park.

How much does it cost to stay at Commercial Hay Hotel?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 3 Jan 2026 start from NZ$120.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel serve breakfast?

Sure does, free continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Commercial Hay Hotel?

No, Commercial Hay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Commercial Hay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Commercial Hay Hotel?

No, pets are not allowed.

Commercial Hay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 98 out of 313 reviews
Rating 8 - Good. 96 out of 313 reviews
Rating 6 - Okay. 59 out of 313 reviews
Rating 4 - Poor. 30 out of 313 reviews
Rating 2 - Terrible. 30 out of 313 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jaconette

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean. Carpet in room lots of damage. Hotel old and not looked after. No staff was present at check in or out
Stayed 1 night in Dec 2025

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness
Centrally located and convenient. ROoms clean. Breakfast fine. Carpets worn but what one would expect for old hotel. Good value for money. Staff very friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel and the room had a feeling about it. The window in the bedroom would not open. My wife felt very claustrophobic in the hotel and especially in the room. The receptionist told us we would be the only people in the building that night, this was not a comfortable feeling. As this was advertised as a hotel we expected it to have a bar and restaurant, it had neither. So, we cancelled the night and went to a motel in the town.
Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Nice enough for one night staff were great.
Stayed 1 night in Oct 2025

6/10 Okay

russell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good parking. GOod value. Clean.
Stayed 1 night in Oct 2025

2/10 Terrible

john

Stayed 1 night in Oct 2025

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness
Parking was close and accessible, check in via the lock box was straight forward. Disappointed that breakfast didn’t open until 8am so we missed it. The TV wasn’t connected to the internet so couldn’t watch it and the room was a lot smaller than the photos indicated but the shower was great and the beds were comfortable
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with partner
Liked: Amenities
There was enough coffee, tea and milk and that was really great. The room was relatively clean and neat, but could have done with a little table on the right or an extension to the existing table, as it would then be easier to use the toaster and electric kettle. Parking was fine, but unsure if it is safe to leave our GPS in the car, as it is a public space. We would have appreciated some cutlery, e.g. forks, knives and tablespoons. There was just one teaspoon. We did not meet any of the staff except for three people we met along the way. The two young people seemed quite pleasant and friendly. Note: good to check the dust inside the enclosed toaster/kettle section as it was somewhat dusty. Great place for short-term stay, for shopping in the town area, and we met some very friendly and helpful people along the way. Lots of interesting shops along our route. One kindly lady informed us that cars had to be parked 'nose-front', as otherwise we would be warned by the Police.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Whilst the room was clean, we had to leave our classic car out on the main road. No one was at the desk to ask about secure parking. The key was left in a box out the back, in envelopes with names on them: honesty of people booking was relied upon, even with a code sent to each person booking. Shower water pressure could have been better.
Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation was good value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with group
Easy, no hassles
Stayed 1 night in Oct 2025

8/10 Good

Lily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were so pleasant and helpful upon check in and out. Doing a great job with a beautiful building
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The car park was good
Stayed 1 night in Sep 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Historic accommodation Need to open the front bar for travellers
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Staff & service
We have stayed here twice before and had thought it was good value for money. But our room this time was in need of some repairs and refurbishing, carpet needed replacing and plumbing required attention, but still ok for an overnight stay.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean rooms, friendly staff. Good for an overnight stay on the way through.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and professional
Stayed 1 night in Sep 2025

10/10 Excellent

Harmanjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had comfortable stay. It was really easy to communicate with staff
Stayed 1 night in Jul 2025

6/10 Okay

Rhonda

Travelled with partner
Disliked: Amenities
Budget accommodation but for one night it was adequate. Comes with a minimal continental breakfast. Clean room and bed comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely great service great location comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel…definitely visit if you love signs everywhere telling you what you can and can’t do and where you can and can’t go.
Stayed 1 night in Sep 2025

8/10 Good

Brian, Horsham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property and it has seen better days. Having said that it was clean and tidy at a reasonable price. The breakfast was good and we felt safe and secure.
Stayed 1 night in Aug 2025