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The Old Quay House

4.0 star property

Photo gallery for The Old Quay House

Garden
A restaurant interior with tables and chairs, a reception area, and framed pictures on the walls.
A bedroom with a bed, a window with a view of the sea, a radiator, and a bedside table with a lamp.
A bar area with seating and a counter.
Children’s play area – indoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Griggs Quay, Hayle, England, TR27 6JG
  • Place, Coast2Coast Karting
    ‪9 min walk‬
  • Place, Penwith Pitch and Putt
    ‪19 min walk‬
  • Place, Paradise Park and JungleBarn
    ‪2 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪53 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

A hotel room with two beds, each with a headboard, pillows, and bedside lamps. There are towels on the beds and a carpeted floor.

Standard Double or Twin Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View | Terrace/patio

Deluxe Double or Twin Room, 1 Bedroom, Terrace, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom, Terrace, Sea View

A bedroom with a bed, a window with a view of the sea, a radiator, and a bedside table with a lamp.

Superior Double Room, 1 Bedroom, Terrace, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Hayle

At The Old Quay House you'll be within a 30-minute stroll of Paradise Park and JungleBarn and West Cornwall Golf Club. Highlights at this inn include a restaurant, free self-parking and a bar/lounge. .This smoke-free inn offers free WiFi in public areas, a terrace and a garden. .With a stay at this 4-property class Hayle inn, you'll be 2.3 km (1.4 mi) from Penwith Pitch and Putt and 3.3 km (2.1 mi) from Hayle Towans Beach.
View more Inns in HayleOpens in a new window

What's nearby

  • Coast2Coast Karting - 9 min walk - 0.8 km
  • Penwith Pitch and Putt - 19 min walk - 1.6 km
  • Paradise Park and JungleBarn - 2 min drive - 2.1 km
  • South West Coast Path Section 19 Trailhead - 3 min drive - 2.1 km
  • Carbis Bay Beach - 8 min drive - 5.2 km

Getting around

  • Lelant Saltings Station - 6 min walk
  • Newquay (NQY-Newquay Cornwall) - 50 min drive

Restaurants

  • ‪St Erth Station Buffet - ‬12 min walk
  • ‪Philps - ‬3 min drive
  • ‪Cornubia Inn - ‬4 min drive
  • ‪The Gannet Inn - ‬4 min drive
  • ‪La Casita - ‬4 min drive

About this property

The Old Quay House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Old Quay House also features a terrace and a garden. Self parking is free.

This 4-star Hayle inn is smoke free.

  • 9 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Old Quay House offers 9 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Hayle inn provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
4.6 out of 5, Wonderful, 167 reviews
The price is NZ$486
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 11:30 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Old Quay House Inn Hayle
Old Quay House Inn
Old Quay House Hayle
Old Quay House
The Old Quay House Hayle
The Old Quay House Inn
The Old Quay House Hayle
The Old Quay House Inn Hayle

Frequently asked questions

Is parking available at The Old Quay House?

Yep, The Old Quay House has a free self car park.

Are there any beaches close to The Old Quay House?

The closest beach to The Old Quay House is Carbis Bay Beach (3.1 km).

Is there a free airport shuttle available at The Old Quay House?

No, The Old Quay House does not offer an airport shuttle service.

Is there a bar or restaurant at The Old Quay House?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Old Quay House?

Check-in begins at 4:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Old Quay House?

No, pets are not allowed.

The Old Quay House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Lovely rooms, highly recommended
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pramod kumar

Liked: Cleanliness, staff & service
Location is beautiful
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great position with room overlooking the estuary
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and views of the estuary, friendly staff. Comfortable bed and a great power shower. Definitely will return.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Quay House

Comfortable room, easy check in, newly refurbished.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous break at the old quay house, hayle

Friendly, relaxing atmosphere with fantastic views of hayle estuary. Watching the tide come in and go back out from our room and seeing the wild birds in the local area was fascinating. The staff were friendly and the meals were excellent. Thoroughly enjoyed our stay even tho the weather wasn’t on our side. We would definitely return.
Canadian geese regularly on the estuary
View of the tide in
View of the tide out
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

David

Liked: Staff & service, amenities
Excellent staff and location with good food. However, our Lodge had a leaking front door, mould all round the shower tray and grouting, a shower tray that filled with water when using and lumpy pillows.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal base if you want to visit multiple places. Relaxing watching the estuary fill up and the ducks returning.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

CHING MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended the hotel. The environment of the hotel is excellent and comfortable. The room is clean and tidy. My child like the playground and I enjoy the view around. Plenty of free parking space which is very convenient. The breakfast nearby is also wonderful and hotel resident got 10%off. We had a dinner in the hotel restaurant as well. The seafood skewer is very nice. No discount for residents though.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time at the old Quay Inn

Really enjoyed our stay at the old Quay Inn. Our room overlooked the estuary,what a wonderful sight.Didnt eat her as we had with our family. Very high standard of hygìene
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bur perfectly formed.

Comfortable and clean room. Great view. Quiet. Excellent attention to detail, from the bird book and binoculars to cotton balls and dressing gowns.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, amenities
We had a lovely room at The Old Quay House with superb views over the Estuary but only for 2 of our three nights sadly. The bed was so comfortable and waking up to that view was wonderful. The Superior room we had for our last night, also looking out over the sea was much smaller with a small double bed. Everything was provided for including binoculars and torches etc. which was a nice touch. Generally we felt a lack of warmth and personal attention especially since they don’t provide breakfast which would enable more staff interaction. Apart from that we had a very pleasant stay.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Trinh

Liked: Cleanliness
Booked and paid for seaview room and was very disappointed to find the water had dried up for quite sometime. The hotel picture and description needs updating. I would not have booked had I’d known.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daniela

Liked: Amenities
The room was nice, but the bathroom too small. You couldn't wash yr face or shave as the mirror was far from the hand-wash lavabo. The room was fully accessorised and the bed comfortable. It was a pity for the inexistent sea-sight.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in room 6 you get your own veranda and not overlooked. Amazing views. Quiet. And waking up to the view of the estuary. Wow. It’s worth paying extra. We will go again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome, fantastic view from room 7 and the bird book and binoculars definitely came in handy. Disappointed that the excellent food at dinner could not be tried at breakfast - arrangements were offered to eat next door but we were so full from the night before we didn’t bother. Will definitely revisit.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Staff & service, room comfort

How small is a 4 star room?

Shown in the rain to lovely position with decking overlooking estuary & birds. Staff did not show how to operate heater or manage the door locking system. Did not mention there was a fridge. We had to walk back to main building for assistance. The room was truly tiny like a caravan and at £160 per night with no breakfast, rather a shock. We later learned that the rooms had been 2 rooms but had been converted into 3!! Rather greedy we thought. The guests next door door could be heard through the walls & there was a smell of drains in the tiny bathroom & mould in the shower. The staff very quickly replaced our fridge as it had a broken freezer door and this was much appreciated. So overall a lovely location but disappointing.
3 rooms are crammed into this tiny space
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great location
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and nice room. Will stay again.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Stevet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lodge at the back of the proerty had a RSPB nature reserve outside the window was beautiful.
Stayed 5 nights in Oct 2020
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights in one of the cabins overlooking the river. Overall very impressed and a good stay. Yes the cabins are small but it states that. It's cosy, warm and comfy. Good bed and towels. Whilest the location isn't really central, The station is a 10 Min walk at St Erth, take a torch as at night it's dark. Hayle 20 Min. Birdies and old Forge close by. Staff were friendly throughout.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
Own private socially distanced accommodation. Beautiful views and perfect location.
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , not nice we
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Mr J D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent first class hotel, recommended.

Excellent hotel, though a trifle pricey considering out of season stay. Very bad weather (Storm Dennis), so room service brought me an additional room heater - position of fixed radiator under window not ideal, as the thick curtains covered it, I tucked them up onto the window sill out of harm's way. Bathroom was very cold indeed, it appeared floor tiles must be bedded onto uninsulated concrete - the floor sweated and was soaking wet throughout the stay. However none of the above was more than a glitch - the hotel and all staff were excellent, food was good, and service first class. I stayed as a single occupancy, while visiting my girlfriend who works and lodges in the town, We were looked after very well indeed, and I would have no hesitation in staying here again, and would recommend the Old Quay House to anyone
Stayed 2 nights in Feb 2020