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TownePlace Suites by Marriott Hays

3.0 star property
Hotel in Hays with free breakfast and 24-hour fitness centre

Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$267
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
4001 General Hays Road, Hays, KS, 67801
  • Place, Centennial Plaza
    ‪3 min drive‬
  • Place, Fort Hays State University
    ‪6 min drive‬
  • Place, Fort Hays State Historic Site
    ‪7 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Sofa bed
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
Down duvet
Sofa bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hays

At TownePlace Suites by Marriott Hays you'll be within just a 10-minute stroll of Tebo Village and Vineyard Park Nature Area. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Hays hotel include Daniel G. Rupp Park and Big Creek Crossing.

What's nearby

  • Tebo Village - 5 min walk - 0.5 km
  • Centennial Plaza - 3 min drive - 2.9 km
  • Fort Hays State University - 6 min drive - 4.3 km
  • Frontier Historical Park - 7 min drive - 5.1 km
  • Fort Hays State Historic Site - 7 min drive - 6.1 km

Getting around

  • Hays, KS (HYS-Hays Regional) - 8 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Scooter's Coffee - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

TownePlace Suites by Marriott Hays

Hotel in Hays with free breakfast and 24-hour fitness centre
TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hays hotel.

  • 81 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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Holiday Inn Express Hotel & Suites Hays by IHG
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  • Breakfast included
  • Parking included
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4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$225
includes taxes & fees
31 Oct - 1 Nov
Holiday Inn Express Hotel & Suites Hays by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Hays?

TownePlace Suites by Marriott Hays offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Hays?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Hays on 2 Nov 2025 start from NZ$266.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Hays?

Yep, TownePlace Suites by Marriott Hays has a free self car park.

Does TownePlace Suites by Marriott Hays have a pool?

TownePlace Suites by Marriott Hays has an indoor pool.

Does TownePlace Suites by Marriott Hays serve breakfast?

Yeah, guests quite like the free buffet brekkie here! Served on weekdays between 7:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott Hays?

No, TownePlace Suites by Marriott Hays does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Hays?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

TownePlace Suites by Marriott Hays Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 688 reviews
Rating 8 - Good. 120 out of 688 reviews
Rating 6 - Okay. 37 out of 688 reviews
Rating 4 - Poor. 18 out of 688 reviews
Rating 2 - Terrible. 25 out of 688 reviews

Reviews

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business trips

The room is basically small due to the addition of the kitchen, which is nice if single and there on a business trip
Stayed 1 night in Jul 2025

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this is a pet friendly hotel, I didn’t notice any pet smell in our hotel room. The shower has a poor design as water leaks all over the floor and the air conditioner wouldn’t shut off automatically. But overall, a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again!

I can't say enough good things about this hotel...the room is so carefully designed for the traveler in mind, so clean, so well-organized....it was a joy to stay in!
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and clean!
Stayed 1 night in Jul 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Loved the room was already cool when I arrived. Bed is comfortable, love the mini kitchen, and the shower was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Stayed 1 night in Jun 2025

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Nice property. Not much near by in walk distance away from busy intersection
Stayed 1 night in Jun 2025

8/10 Good

Abby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Very fast and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
I pulled into Hayes at about 4:30 PM for an overnight stay with my two small dogs. The front desk check-in was efficient but unfriendly. I did not feel welcome by the person on staff. I was informed that there was a $50 nonrefundable deposit for the two dogs. A nonrefundable deposit is a fee so just be aware that there’s a $50 fee to have a dog in your room. My room was fine. The air conditioning was loud and you could hear the highway still I felt safe here and it was clean. Breakfast included some sort of spam literally spam and some eggs. I fed the spam to my dogs. I drink a coffee only if I came through haze again I would not stay here. I’d pay more and stay at a different hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Susan

Stayed 1 night in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable beds and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Rexanna

Business traveller
The check in lady was rude and check out lady was not friendly. Everything else was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 2 week Stay at TownePlace Suites

I was very impressed by all the staff there, They made us feel very welcome and were very accommodating,The room was comfortable.The location was good to get to my husbands treatments, Breakfast each morning was fantastic, having a laundry on site was a plus. I can’t say enough positive things❤️
Stayed 11 nights in May 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and efficient. Thank you, TownePlace, for liners in the trash cans!
Stayed 1 night in May 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having a separate bedroom was nice. Breakfast was below average.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 1 night in Mar 2025