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City Partner Hotel Holländer Hof

3.5 star property
Riverside hotel in Heidelberg with a 24-hour front desk

Photo gallery for City Partner Hotel Holländer Hof

Exterior
Exterior
Business centre
Bar (on property)
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Neckarstaden 66, Heidelberg, BW, 69117
  • Place, Church of the Holy Spirit
    ‪1 min walk‬
  • Place, Marktplatz
    ‪3 min walk‬
  • Place, Heidelberg Castle
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪14 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Fan
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Fan
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Fan
  • Sleeps 1
  • 1 Twin Bed

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About the area

Heidelberg

City Partner Hotel Holländer Hof puts you in the heart of Heidelberg, within steps of Neckar Valley-Odenwald Nature Park and Brass Monkey. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a computer station and dry cleaning/laundry services. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 3.5-property class Heidelberg City Centre hotel include Heidelberg Castle and Hockenheim Racing Track.

What's nearby

  • Church of the Holy Spirit - 1 min walk - 0.2 km
  • Marktplatz - 3 min walk - 0.3 km
  • University of Heidelberg Old Campus - 5 min walk - 0.4 km
  • Heidelberg Castle - 6 min walk - 0.5 km
  • Heidelberg University Library - 6 min walk - 0.6 km

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 10 min walk
  • Frankfurt Airport (FRA) - 61 min drive

Restaurants

  • ‪Coffee Nerd - ‬1 min walk
  • ‪Brauhaus Vetter - ‬1 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬2 min walk
  • ‪Palmbräu Gasse - ‬2 min walk
  • ‪Cocodec - ‬1 min walk

About this property

City Partner Hotel Holländer Hof

Riverside hotel in Heidelberg with a 24-hour front desk
As a guest of City Partner Hotel Holländer Hof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly City Partner Hotel Holländer Hof also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Heidelberg hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
City Partner Hotel Holländer Hof offers 39 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 22-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 per person

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.0 per night.
  • Cots (infant beds) are available for EUR 12.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 22.00 per person
  • Airport shuttle fee: EUR 170 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per night
  • Rollaway bed fee: EUR 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

City Partner Holländer Hof
City Partner Holländer Hof Heidelberg
City Partner Hotel
City Partner Hotel Holländer Hof
City Partner Hotel Holländer Hof Heidelberg
Holländer Hof
Hotel City Partner
Hotel Holländer Hof
City Partner Hollander Hof
City Partner Hotel Holländer Hof Hotel
City Partner Hotel Holländer Hof Heidelberg
City Partner Hotel Holländer Hof Hotel Heidelberg

Frequently asked questions

What is the cancellation policy at City Partner Hotel Holländer Hof?

City Partner Hotel Holländer Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to City Partner Hotel Holländer Hof?

The closest beach to City Partner Hotel Holländer Hof is Ladenburger Strand (9.7 km).

Is City Partner Hotel Holländer Hof family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that City Partner Hotel Holländer Hof is a hit with families.

Does City Partner Hotel Holländer Hof serve breakfast?

You bet, full breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at City Partner Hotel Holländer Hof?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at City Partner Hotel Holländer Hof?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Reviews

City Partner Hotel Holländer Hof Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 925 reviews
Rating 8 - Good. 223 out of 925 reviews
Rating 6 - Okay. 39 out of 925 reviews
Rating 4 - Poor. 4 out of 925 reviews
Rating 2 - Terrible. 2 out of 925 reviews

Reviews

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Good but some minor quibbles and a major one.

The low final assessment is based on what was the most disappointing breakfast I've encountered in over 30 years of continental holidays. I chose the light option as I don't enjoy cooked breakfast (22 euros anyway!) but guests were presented with a small tray without any choice of bread, cooked meats and cheese. Even the jam was prescribed. My room was spacious enough but the main light switch was nowhere near the head of the bed. Also the lift does not reach fourth floor rooms so one flight of stairs has to be negotiated. Not ideal for an 80-year-old with a heavy suitcase. (Pre-booking research needed!) I have to say that the reception staff were very pleasant and helpful and the location,by Heidelberg's Old Bridge, could not have been bettered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Highland

Travelled with group
Very nice and convenient hotel in Heidelberg with great and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and helpful stuffs. hotel is located at a great location, near all the tourist attraction and a lot of restaurants and cafes around, very easy to get to from train station by bus.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely amazing property. Best location with awesome staff. Mr. Wörsinger was always helpful and enthusiastic to tell us about the area and places to visit.
Stayed 3 nights in Jul 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff. Right in the old town and our room overlooked the river and bridge. Great location (albeit 1.2km walk from the trams and approx 3km from the train station) so if you’re not into waking you’ll need to learn the bus system or hop in a cab.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and staff

Fantastic location overlooking the historic bridge and river. Friendly helpful staff. Lovely German bar. Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg stay

Terrific stay just inside the gate! Amazing location. Rooms and hotel were beautiful. Our balcony was an unexpected surprise and stunning. Breakfast was good. Close to everything and walkable to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Jul 2025

10/10 Excellent

Denis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and well run. Pleasant staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 6 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
This is a great place to stay to feel part of the old town in Heidelberg. Great views across the river. The restaurants and bars close at 10.30pm in the old town, so it’s not noisy at night time. It was very hot weather when I stayed and the room didn’t have aircon but I kept the windows open and fan on and slept well. The staff are very friendly and helpful. Would be nice to have facilities to make hot drink in room. I’d definitely recommend this to friends and I’d stay again if I was in Heidelberg. Perfect location to explore. Easy to get the bus from outside the hotel to go back up to the train station etc
Hotel on the right
View from room
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holländer Hof was a fantastic stay! It is perfectly situated in the old city of Heidelberg, steps away from the Old Bridge. The staff were very friendly and informative and just loved it overall!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff at reception
Stayed 1 night in May 2025

10/10 Excellent

John Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this old, quaint hotel in the heart of Heidelberg! Enjoyed the atmosphere around hotel! Plenty to do!
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location! Close to the old bridge and old Heidelberg. Staff was very friendly and helpful with recommendations of where to eat. Great options for breakfast - buffet or continental. Air conditioned and elevators which I now know can't be assumed. Our favorite of the 3 hotels we stayed in on recent Europe trip.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We lived in Germany over a decade ago and Old Town was a regular weekly visit for us. Staying at the Hollander was incredible! It’s beautiful, rush with history and within walking distance to everything local, including hopping on the train!
Stayed 7 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What a beautiful town and a beautiful hotel. I highly recommend for your stay in Heidelberg, the room was clean and comfortable and the staff was exceptionally helpful and friendly - perhaps the best staff we encountered during a 10 day 5 city EU tour. The hotel is very close to all the attractions and dinning options, room was spacious and clean. It's not a modern hotel, but it's not a modern city.
Stayed 1 night in May 2025

8/10 Good

Paul, San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and view from room was great. Clean and comfortable. Ended up getting ADA room and toilet was way too high. Due to high occupancy no other room with view was available for same price. Did not want to upgrade to suite for one night. Staff did not explain property or amenities (e.g. Wi-Fi etc.). Breakfast buffet looked great ordered a la carte and it was plenty and very tasty.
Stayed 1 night in May 2025