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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Heidelberg Castle

Photo gallery for The Heidelberg Exzellenz Hotel

Restaurant
Meeting facility
Triple Room
Lobby sitting area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Place, Heidelberg University Library
    ‪15 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪15 min walk‬
  • Place, Heidelberg Castle
    ‪4 min drive‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (2 People)

Studio (2 People)

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Microwave
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business centre

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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4.3 out of 5, Excellent, 356 reviews
The price is NZ$282
includes taxes & fees
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About the area

Heidelberg

The Heidelberg Exzellenz Hotel places you steps from Neckar Valley-Odenwald Nature Park and within a 10-minute stroll of Schatzkammer. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and express check-in. Additionally, you'll find laundry facilities, express check-out and dry cleaning/laundry services. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3.5-property class Weststadt hotel include Heidelberg Castle and Hockenheim Racing Track.

What's nearby

  • Bergstrasse-Odenwald Nature Park - 1 min walk - 0.0 km
  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Heidelberg Castle - 4 min drive - 1.8 km
  • Marktplatz - 4 min drive - 1.8 km

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Indian Grill House - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Schrieder’s Restaurant - ‬3 min walk
  • ‪Darwisch - ‬1 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly The Heidelberg Exzellenz Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 3.5-star Heidelberg hotel is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
The Heidelberg Exzellenz Hotel offers 48 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Lift (70 centimetre wide door)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

What is the cancellation policy at The Heidelberg Exzellenz Hotel?

The Heidelberg Exzellenz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Heidelberg Exzellenz Hotel?

Yep, The Heidelberg Exzellenz Hotel has a self car park for EUR 15 per night. A self car park is also available, for a fee.

Are there any beaches close to The Heidelberg Exzellenz Hotel?

The closest beach to The Heidelberg Exzellenz Hotel is Ladenburger Strand (9.5 km).

Does The Heidelberg Exzellenz Hotel serve breakfast?

Yep, buffet brekkie is available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Heidelberg Exzellenz Hotel?

No, The Heidelberg Exzellenz Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Heidelberg Exzellenz Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 459 reviews
Rating 8 - Good. 151 out of 459 reviews
Rating 6 - Okay. 22 out of 459 reviews
Rating 4 - Poor. 4 out of 459 reviews
Rating 2 - Terrible. 4 out of 459 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pete

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nawal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert, Warrington

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Timara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie, BROKEN ARROW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Stayed 1 night in Jun 2025

10/10 Excellent

Steph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025

6/10 Okay

Stephanie

Liked: Property conditions & facilities
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Conrad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025

8/10 Good

Becky

Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg Visit

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025

10/10 Excellent

shirin

Travelled with partner, Travelled with group
Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kamran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

6/10 Okay

Nawal

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024