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Serways Hotel Heiligenroth

2.5 star property
Hotel with free parking, near Motorcycle Museum

Photo gallery for Serways Hotel Heiligenroth

Reception
Lobby lounge
Premium bedding, Select Comfort beds, desk, blackout curtains
Property entrance
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View map
A3, Heiligenroth, RP, 56412
  • Great Market Square
    ‪3 min drive‬
  • Neo-Gothic Town Hall
    ‪3 min drive‬
  • Motorcycle Museum
    ‪6 min drive‬

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
Sofa bed - double
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Heiligenroth

At Serways Hotel Heiligenroth you'll be 4 km (2.5 mi) from Motorcycle Museum and 4.3 km (2.7 mi) from Neo-Gothic Town Hall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include a television in a common area and a lift. Continental breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this Heiligenroth hotel, you'll be 4.3 km (2.7 mi) from Great Market Square.

What's nearby

  • Katholische Kirche St. Petrus und Marcellinus - 9 min walk - 0.8 km
  • Great Market Square - 3 min drive - 4.4 km
  • Neo-Gothic Town Hall - 3 min drive - 4.4 km
  • Motorcycle Museum - 6 min drive - 8.0 km
  • Deutsches Eck - 24 min drive - 39.8 km

Getting around

  • Goldhausen Station - 18 min walk
  • Cologne - Bonn Airport (CGN) - 61 min drive

Restaurants

  • ‪Serways Raststätte Heiligenroth West Raststätte - ‬5 min walk
  • ‪Coffee Fellows - ‬5 min walk
  • McDonald's
  • ‪Burger King - ‬5 min walk
  • Burger King

About this property

Serways Hotel Heiligenroth

Hotel with free parking, near Motorcycle Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Serways Hotel Heiligenroth also features multilingual staff, an ATM, and a television in common area. Self parking is free.

This Heiligenroth hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serways Hotel Heiligenroth offers 31 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German

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Exterior

Elan Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available
4.0 out of 5, Very good, 154 reviews
Elan Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 7.99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth

Frequently asked questions

What is the cancellation policy at Serways Hotel Heiligenroth?

Serways Hotel Heiligenroth offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serways Hotel Heiligenroth?

Yep, Serways Hotel Heiligenroth has a free self car park and free RV/bus/truck parking.

What makes Serways Hotel Heiligenroth a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Serways Hotel Heiligenroth.

Does Serways Hotel Heiligenroth serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Serways Hotel Heiligenroth?

No, Serways Hotel Heiligenroth does not offer an airport shuttle service.

Is there a bar or restaurant at Serways Hotel Heiligenroth?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serways Hotel Heiligenroth?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Serways Hotel Heiligenroth?

No, only service animals are allowed.

Serways Hotel Heiligenroth Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 162 reviews
Rating 8 - Good. 76 out of 162 reviews
Rating 6 - Okay. 20 out of 162 reviews
Rating 4 - Poor. 9 out of 162 reviews
Rating 2 - Terrible. 13 out of 162 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leontin

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice and very quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Dorinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places we will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Dorinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places just what we need .
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Justin Gervet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Little Hotel
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nina

Room could be cleaner
Stayed 4 nights in Nov 2023

10/10 Excellent

Britta

Stayed 1 night in Jun 2023

6/10 Okay

Brian

Stayed 1 night in Sep 2022

8/10 Good

Anna

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Bogdan

Stayed 1 night in Dec 2021

8/10 Good

Dick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended.

Very clean and spacious room. Thank you for the kind people in reception for refunding me the doluble-paid booking. I appreciate your help.
Stayed 1 night in Jul 2021

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did not enjoy our stay.

I booked this not knowing it was a hotel on a truck stop, that being said, it was very quiet, which surprised me. My issue was with the spiders in the corners of the room, the AC kept shutting off without a timer being on (we visited when there was a heatwave) the beds were terribly uncomfortable, the person that checked us in was soooo rude and the room was not clean.
Stayed 1 night in Aug 2020

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good

It’s really easy to access, just on the motorway, always good to stay here, beds are comfy, shower is good
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet room. Check-in staff spoke English. Easy to get to from A3 autobahn.
Stayed 1 night in Jul 2019

8/10 Good

M D

Liked: Cleanliness, property conditions & facilities, room comfort

Simple, clean hotel in autobahn rest stop.

Simple, clean hotel in autobahn rest stop. Fine for one night stay while traveling. Modern bathroom.
Stayed 1 night in Jan 2019

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, accessible from both sides of motorway. Although it is a service area it is quiet in the room. Plenty separate parking
Stayed 1 night in Nov 2018

2/10 Terrible

Zoltán, London

The Hotel is'nt in the location as I accept it to follow the GPS coordinates.There haven't seen a sign or logo in near distance to guide the guest.
Stayed 1 night in Oct 2018

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay!

A good place to stay to break up a long drive. Surprisingly quiet and comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful place next to a busy motorway

This is the worst of the worst. Everything is cheap and dated, both the fittings and the equipment. The restaurant is a ghastly self-service food area. The staff couldn't care about anything. the hotel is by a lorry park and next to a motorway. I would sleep in my car rather than stay there again.
Stayed 1 night in Aug 2018

10/10 Excellent

Heidi, Vandalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No service

It’s at a truck stop and men and women coming and going... ok but they also advertise their beds, it’s dirty, you can’t get clean towels or bedding. The front desk doesn’t have access to anything and is in the truck stop also ringing up customers. Not worth it
Stayed 2 nights in Jul 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Extremely helpful staff. This hotel is part of the motorway services but perfect if you are just needed a good value bed for the night whilst travelling
Stayed 1 night in Jul 2018