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Kumpeli Spa

Beachfront comfort, a fitness centre

Photo gallery for Kumpeli Spa

Terrace/patio
Indoor pool, pool loungers
Interior detail
Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Pool
  • Room service
The current price is NZ$343
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Muonamiehenkatu 3, Heinola, 18100
  • Place, Heinola Summer Theatre
    ‪9 min walk‬
  • Place, Heinola Art Museum
    ‪9 min walk‬
  • Place, Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access)

Superior Room (Spa Access)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Heating
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Heating
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Heating
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Heinola

At Kumpeli Spa you'll be within just a 15-minute stroll of Heinola Summer Theatre and Heinola Art Museum. Highlights at this beachfront hotel include 2 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site indoor swimming pool, gym and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Heinola hotel include Kaivannon uimaranta and Heinola City Museum.

What's nearby

  • Heinola Summer Theatre - 9 min walk - 0.8 km
  • Heinola Art Museum - 9 min walk - 0.8 km
  • Heinolan Lintutarha - 19 min walk - 1.6 km
  • Tähtiniemen uimaranta - 5 min drive - 4.5 km
  • Vierumaki - 17 min drive - 18.1 km

Restaurants

  • ‪ABC - ‬7 min drive
  • ‪Hesburger - ‬7 min drive
  • ‪Café Heila - ‬7 min drive
  • ‪Café Kailas - ‬4 min drive
  • ‪Helin Ravintola - ‬12 min walk

About this property

Kumpeli Spa

Beachfront comfort, a fitness centre
Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

  • 119 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Dining venue
Kumpeli Spa offers 119 accommodations with coffee/tea makers and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open selected days.

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4.0 out of 5, Very good, 403 reviews
The price is NZ$202
includes taxes & fees
27 Oct - 28 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Frequently asked questions

What is the cancellation policy at Kumpeli Spa?

Kumpeli Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kumpeli Spa?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Kumpeli Spa on 7 Oct 2025 start from NZ$342.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kumpeli Spa?

Yep, Kumpeli Spa has a free self car park.

Are there any beaches close to Kumpeli Spa?

Yep, Kumpeli Spa is a short 13-minute walk from Kaivannon uimaranta. Fun beach activities include fishing.

Is there a spa on site at Kumpeli Spa?

Yep, there is an onsite spa at Kumpeli Spa. It has 2 hot tubs, a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Kumpeli Spa have a pool?

Kumpeli Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Kumpeli Spa?

Kumpeli Spa features 2 hot tubs, a health club and an indoor pool.

Does Kumpeli Spa serve breakfast?

You bet, complimentary buffet breakfast is on offer on weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Kumpeli Spa?

No, Kumpeli Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Kumpeli Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kumpeli Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kumpeli Spa?

Furry friends are welcome at Kumpeli Spa, with food and water bowls on offer.

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 252 reviews
Rating 8 - Good. 127 out of 252 reviews
Rating 6 - Okay. 34 out of 252 reviews
Rating 4 - Poor. 5 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice spa and location . Food and service good . Spa hours not good . Sauna good but aroma sauna too fruity smell , wrong aroma ! Infrasauna smelled bad and cold/hot pool not in operation . Pool and hot tubs very good . Sauna not on in the morning , this was not good at all ! Steam room very good .
Stayed 1 night in Jan 2020

8/10 Good

Jyrki Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only missing thing was spa availability in the morning. Otherwise excellent.
Stayed 1 night in Mar 2018

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place next to the lake.

Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort

Nice Location, but a Little Dated.

This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service

Unchanged still great

Just a fabulous spot to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kauniilla paikalla. Siisti huone, vaikka jo parhaat päivänsä nähnyt. Ravintolassa hyvä ruoka ja ystävällinen palvelu.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Hyvää hotelli ja huva huone
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, room comfort
Vastaanotossa oli ystävällinen henkilö, joka otti minut vastaan. Kaunis näkymä järvelle hotellihuoneen parvekkeelta. Rauhallinen ja muutenkin upealla paikalla oleva hotelli. Aamupala oli ihan ok, kaikkea tarpeellista oli tarjolla. Hotelli kaipaisi pientä pintaremonttia, mutta muuten oikein hyvin onnistunut vierailu hotellissa.
Stayed 1 night in Jun 2025

8/10 Good

Olli

Liked: Cleanliness, property conditions & facilities, room comfort
Normaali
Stayed 2 nights in Jun 2025

10/10 Excellent

Pirkko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erittäin pätevä kylpylähotelli

Kumpeli spa on mainio perheomisteinen yritys Heinolassa. Kylpyläpuoli on remontoitu erittäin hyvällä maulla ja vaikka sisällöllisesti se on tehty aikuiseen makuun, sai taapero myös iloa polskuttelusta ja porealtaista. Huoneessamme oli symppis 2000-luvun alun fiilis. Sängyt olivat hyvät ja erityismaininta menee isolle kiintokalustepenkille, johon oli helppo laskea tavarat.
Stayed 1 night in Jun 2025