4/10 Poor
Katrina
15 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
The manager was very helpful when we were short of towels upon arrival and brought them up to us since it was late at night. When I told him the problems and showed him pictures, he took notes and appeared to care.
The wonderful reviews online did not prepare me for the reality of this property. Even though the rooms are all non-smoking, room 201 clearly had the lingering smell of tobacco smoke. There was something clear and sticky on the floor of the bathroom (a spill? hairspray? worse?) that I had to scrub to get clean. There was long black hairs in the tub/shower (not this ladies or my husband's). The shower curtain had dark spots at the bottom where it tucked inside the tub. There was a stinkbug on the shower curtain. There was a sound of crickets from some vague location (not in the room). The end table had these curious round spots on it (cigarette burns? drill practice?). The price was low and I should have known better, but the glowing reviews tricked me. They must have paid someone to add them and bump their rating up! It was warm, safe, and we slept well and had good internet and television. It was worn and a little dirty. A good place for your construction crew to stay or a last option choice, but this would not have been my first choice.
Katrina
Stayed 2 nights in Jan 2024