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Best Western Helena/Capitol Hotel

Property class: 2.5

Photo gallery for Best Western Helena/Capitol Hotel

A modern living room with a sofa, a coffee table, a TV, and a kitchen area with a sink and countertop.
A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.
A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.
A Best Western hotel entrance with a covered walkway, large windows, and a clear sky.
A hotel room with a flat-screen TV mounted on the wall, a red armchair, a grey sofa, a small white table, and a standing lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$185
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪9 min walk‬
  • Place, Montana State Capitol
    ‪9 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

A hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

A living room with a sofa, armchairs, a rug, and a painting on the wall.

1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds, Non-Smoking, Main Building, Interior Entrance

A hotel room with two beds, a desk, a chair, a television, and a minibar.

2 Queen Beds, Non-Smoking, Main Building, Interior Entrance

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a microwave, a chair, and a TV on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Helena

Best Western Helena/Capitol Hotel places you in the centre of Helena, within just a 15-minute stroll of Montana Historical Society Museum and Montana State Capitol. Highlights at this hotel include a casino, a restaurant and free self-parking. .The restaurant, Family Roots, is open for brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free extended parking. .Sights within a 30-minute walk of this Helena hotel include Cathedral of St. Helena and Holter Museum of Art.

What's nearby

  • Montana Historical Society Museum - 9 min walk - 0.8 km
  • Montana State Capitol - 9 min walk - 0.8 km
  • Cathedral of St. Helena - 3 min drive - 2.1 km
  • Holter Museum of Art - 4 min drive - 2.5 km
  • Original Governor's Mansion - 4 min drive - 2.5 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 6 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Panera Bread - ‬3 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

Best Western Helena/Capitol Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1988
  • Casino
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 16 2026 to November 1 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is parking available at Best Western Helena/Capitol Hotel?

Yep, Best Western Helena/Capitol Hotel has a free self car park and free extended parking.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 4 Oct 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Helena/Capitol Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Best Western Helena/Capitol Hotel is a hit with families.

Does Best Western Helena/Capitol Hotel serve breakfast?

Yeah, full brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Helena/Capitol Hotel?

No, Best Western Helena/Capitol Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Helena/Capitol Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch. The dining venue will be unavailable from July 16 2026 to November 1 2026 (dates subject to change).

What time are check-in & check-out at Best Western Helena/Capitol Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant! The family room was perfect!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the breakfast was good. Clean space.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Good location close to Capitol Building, shops, restaurants etc.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just wish they had protein for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for 1 night, and we had a nice experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and eat check in and out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was very helpful and an awesome guy. Would definitely recommend. Was in a great area! Definitely will be staying again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t great but everything else was clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints! Great staff !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was very clean. Staff was extremely friendly and accommodating. Breakfast was great. Would absolutely recommend
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The king room was very clean and comfortable. The bed was nice as well. Front desk staff were excellent! I will definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was very good. As was the service.
Stayed 1 night in May 2026
Verified review

8/10 Good

Good selection for breakfast,and helpful staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with everything you needed and very friendly staff we are definitely coming back
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All of the above great place to stay good location....had a good trip thanks guys.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check- in was a
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was clean and bed comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly accommodating staff. Very comfortable bed. Great morning help yourself breakfast. Easy to find. Wish you had a pool.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The 3 bed room was nice set up. Thr floors were dirty even after they came in and mopped, the room smelled like mold, had to leave windows open. There was no pool, breakfast was 90% microwave food, no hot breakfast. I.was excited to stay there but I won't go back
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great experience. The staff was friendly, knowledgeable and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the restaurant wasn’t open they still provided a breakfast.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place
Stayed 2 nights in Dec 2025