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Riva Boutique Hotel & Restaurant

3.0 star property

Photo gallery for Riva Boutique Hotel & Restaurant

Handrails in stairways
Property video
Point of interest
Signature Room | In-room dining
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is NZ$299
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • Place, John Muir Way - West
    ‪1 min walk‬
  • Place, Helensburgh Leisure Centre
    ‪3 min walk‬
  • Place, Hill House
    ‪3 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪31 min drive‬

Room options

View all photos for Signature Room

Signature Room

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

About the area

Helensburgh

At Riva Boutique Hotel & Restaurant, you'll be 11.7 km (7.3 mi) from Loch Lomond Golf Club and 12.2 km (7.6 mi) from Loch Lomond and The Trossachs National Park. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and luggage storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute drive of this 3-property class Helensburgh hotel include SEA LIFE Loch Lomond Aquarium and Loch Lomond Shores.

What's nearby

  • John Muir Way - West - 1 min walk - 0.2 km
  • Helensburgh Leisure Centre - 3 min walk - 0.3 km
  • Hill House - 3 min drive - 2.0 km
  • Loch Lomond and The Trossachs National Park - 13 min drive - 14.7 km
  • Loch Lomond - 15 min drive - 15.7 km

Getting around

  • Helensburgh Central Station - 3 min walk
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪The Ashton - ‬4 min walk
  • ‪The Clyde Bar - ‬3 min walk
  • ‪Ardencaple Hotel - ‬3 min drive
  • ‪Sugar Boat - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Riva Boutique Hotel & Restaurant

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Riva Boutique Hotel & Restaurant offers 14 accommodations. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 686 reviews
The price is NZ$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Frequently asked questions

What is the cancellation policy at Riva Boutique Hotel & Restaurant?

Riva Boutique Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riva Boutique Hotel & Restaurant?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Riva Boutique Hotel & Restaurant on 2 Apr 2026 start from NZ$299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Riva Boutique Hotel & Restaurant?

The closest beach to Riva Boutique Hotel & Restaurant is Carraig an Roin (4.7 km).

Does Riva Boutique Hotel & Restaurant serve breakfast?

Yeah, our guests can't get enough of the free continental brekkie here! Served weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Riva Boutique Hotel & Restaurant?

No, Riva Boutique Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Riva Boutique Hotel & Restaurant?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Riva Boutique Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riva Boutique Hotel & Restaurant?

Cats and dogs are welcome at Riva Boutique Hotel & Restaurant, with food and water bowls on offer.

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 337 reviews
Rating 8 - Good. 82 out of 337 reviews
Rating 6 - Okay. 49 out of 337 reviews
Rating 4 - Poor. 18 out of 337 reviews
Rating 2 - Terrible. 16 out of 337 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Stayed 1 night in Oct 2025

10/10 Excellent

Naga

Stayed 1 night in Oct 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service
PICK THE RIVA!! Wonderful staff, cute, comfortable, cozy rooms.
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a superior King room but unfortunately the room seemed like an average size with no view (there was a wall directly outside our window blocking sun/sky view). Apart from that the stay was great, the room was clean and the breakfast was nice with good selection of foods and drinks. Loved the later checkout time at 11AM. Hotel was very quiet and in an amazing location.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room,quiet. Helpful staff. Very adequate continental breakfast. Helensburgh has places worth visiting notably Hill House and the midget submarine museum.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The twin room that we stayed in needed maintaining in many areas, rusty bathroom bin and toilet brush holder, lots of black mould in the shower, taps loose and sink taking a long time to drain. We also felt that the see through glass door to the en-suite allowed no privacy. Live TV were pixelated luckily we could watch Wi-Fi channels. There also needs to be a second bedside lamp. The communal areas of the hotel could do with a really good clean and the breakfast was very basic.
Stayed 2 nights in Sep 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved rooms 3 times because rooms were not fit for purpose. The first rooom had no water coming through the basin hot tap at all (and had a view over wasteland and derelict buildjngs). The second room sash window wouldn't close and the heating did not work, making the room freezing cold, and smelling greasy because the kitchen extractor fan was directly outside. The third room was a tiny twin (we had booked a double bed!) with a dreadful view of a drain pipe and metal trellis covered in fake greenery and false lawn. The shower tile grouting was filthy yellow.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Swipe Left

This hotels investment in their social media campaign has paid off big time. While there are lots of Instagram opportunities, the actual stay was not impressive. The room was VERY very very small but also had ridiculously high ceilings so it was a strange optical illusion. The mattress was lumpy with some strange cover- I was going to look at what it consisted of but then thought I better not. The record players are decorative only. The windows must stay open because it’s very hot but then you hear the traffic signal blaring. Make sure you get down to breakfast early- they set out 4 slices of ham, 4 slices of cheese, a few pastries, and some cold boxes of cereal- if you’re not one of the lucky ones then there’s nothing left. We did not feel that our vehicle was safe as there is no parking lot. It was extremely disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average - Positives & Negatives

Postives- Room was small but very clean. Bed very comfortable. Staff very friendly. Nice bar area for drinks. Negatives- Shower didn’t work spoke to staff but never got fixed during our stay. Continental breakfast very basic tea/coffee from a flask, luke warm & sitting for long time. Pastries not fresh.
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Weekend stay

Location was great, Room was dirty, the bathroom specifically with fresh mould growing in many areas of the shower and dirt , hair etc all around the toilet , room not hoovered during our stay, Was was very average and even had to return a salad because it had be served on the main plate which was very hot so salad was wilted and warm, when replaced the same salad had just been put on a cold plate. The bed was well overdue needing replacement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing week

We spent 5 days at Riva . The staff were very friendly and helpful. The hotel if very easily accessible from the train station. If we were ever in Helensburgh again we would certainly stay Thanks to all the staff for their kindness
Stayed 4 nights in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay with great food

Hotel was amazing very good service, great food and great breakfast, amenities where very good, record player, fan, coffee machine in room great touch. Very welcoming. However room was very small but amenities made up for it.
Stayed 1 night in Jul 2025

8/10 Good

Mrs Iryna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, close to a river walk.
Stayed 1 night in Jun 2025

6/10 Okay

Sharron, Montara

Travelled with partner
Liked: Staff & service
The room was tiny! The bed was soft & sloping & we both awoke several times in the night due to its discomfort. The view was of some abandoned buildings at the back of the hotel. The food was mediocre.
Tiny room!
Ugly view!
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 2 nights in Apr 2025

4/10 Poor

david

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The tiny bedroom was a joke. three quarter bed in a single bedroom is not fit as a double. No wardrobe, no mirror and no room to move around or get changed. Advertised as breakfast included but failed to say it was only continental. Feel robbed Never again
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, friendly staff and a great location.
Stayed 1 night in Jun 2025

4/10 Poor

Sophie

Disliked: Room comfort
We were lucky to visit Scotland when we were having lovely weather about 20 degrees. However our room was on the top floor which meant it was very hot. The window wouldn't open very wide due to the design and the curtains. There was a fan in the room but it was just blowing the hot air around. It would have been nice if the room was attempted to have been cooled prior to our arrival. We were also next to the laundry room and the washing machines were spinning at gone 22:30 at night making everything in the room shake. Appreciate this may be a one off occurrence but it did severely impact our stay especially as we were struggling to sleep in the heat anyway. I let the hotel know in the mornight, but didn't feel they were apologetic and just said it's unusual weather. If visiting in summer months it's worth bearing in mind.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic, hotel and service were great. Perfect location for what we needed.
Stayed 1 night in May 2025