This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find multilingual staff, luggage storage and a front desk safe.
What's nearby
Historical Museum of Crete - 4 min walk
Heraklion Loggia - 4 min walk
Koules Fortress - 6 min walk
Heraklion Archaeological Museum - 8 min walk
Heraklion Port - 14 min walk
Getting around
Nikos Kazantzakis Airport (HER) - 5 min drive
Restaurants
Λίγο Κρασί Λίγο Θάλασσα - 3 min walk
Swing Thing - 4 min walk
Indigo Cafe - 4 min walk
Coffee Walk - 2 min walk
Mare - 5 min walk
About this property
Hotel Lena
Comfortable hotel in Heraklion with 24-hour front desk
Hotel Lena offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi.
This 3-star Heraklion hotel is smoke free.
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
No smoking on site
Hotel Lena offers 16 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Languages
English, French, Greek
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 7 per day)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Multilingual staff
No housekeeping
Tour and ticket assistance
Accessibility
No lift
More
2 floors
Building
Smoke-free property
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower
Entertainment
TV
Food and drink
Electric kettle
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: EUR 7 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard.
We should mention
Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hotel Lena
Hotel Lena Heraklion
Lena Heraklion
Lena Hotel
Hotel Lena Crete/Heraklion
Lena Hotel Heraklion
Hotel Lena Hotel
Hotel Lena Heraklion
Hotel Lena Hotel Heraklion
Frequently asked questions
Is there a free airport shuttle available at Hotel Lena?
No, Hotel Lena does not offer an airport shuttle service.
Are pets allowed at Hotel Lena?
No, pets are not allowed.
Hotel Lena Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 48 reviews" "
10 - Excellent
7
Rating 8 - Good. 26 out of 48 reviews" "
8 - Good
26
Rating 6 - Okay. 9 out of 48 reviews" "
6 - Okay
9
Rating 4 - Poor. 5 out of 48 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 48 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
6/10 Okay
Jeremie
9 Oct 2019
Disliked: Room comfort
Solo
You pay for the price! I mean it's cheaper for a reason the room is very small, the bathroom also! There's no place between the sink toilet or shower..They didn't do the sheets or changed the towels..The area is shady but it's close to the main attractions and downtown. You have to pay 8e for the breakfast... If you want a cheap hotel okay but don't expect big things from it.. Don't think I will come back.
The room is convenient and quite big in size for three people. Equipped with all necessary things for short staying such as fridge, TV, kettle etc.
The hotel is very near to the central street August 25 where you can find a lot of shops, restaurants, cafes.
Friendly and helpful staff, central location, close to everything
Verified traveller
Stayed 3 nights in Jun 2019
4/10 Poor
Ann
10 Jun 2019
Liked: Staff & service
Unhappy stop
Basic room, uncomfortable bed, but clean. In a sketchy area, noisy apartment building close across alley, couldn’t leave curtain open or anyone could see in.
Ann
Stayed 1 night in Jun 2019
6/10 Okay
JANET
29 May 2019
Disliked: Room comfort
Great location .. old style hotel !
For us the bed was too small .. & uncomfortable..
The bathroom probably smallest I ever seen with a mini basin..
however... I did request a refrigerator and one was put into the room & the man on reception was very helpful. Better suited to younger people as no lift ..
Very helpful staff. They helped me find parking and helped me get a bottle of water in my room when I needed it. Even knocked on my door to wake me up in the morning.