The Refinery Urban Suites

Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for The Refinery Urban Suites

Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
55-inch Smart TV with satellite channels, iPod dock, books
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Popular amenities

  • Kitchen
  • Gym
  • Pool
  • Room service
  • Spa
  • Laundry

Explore the area

View map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
  • Heraklion Archaeological Museum
    ‪6 min drive‬
  • Heraklion Port
    ‪8 min drive‬
  • Palace of Knossos
    ‪8 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪9 min drive‬

Room options

Basic Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Exclusive Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 95 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Double Room, Patio

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Comfort Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Heraklion

A family-friendly stay in Heraklion awaits you at The Refinery Urban Suites. You'll be within a 20-minute walk of General University Hospital of Heraklion and 3 km (1.9 mi) from Foundation for Research and Technology - Hellas. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .A pampering day can include massages along with access to the sauna. The Airstream Café is open for breakfast and brunch. Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Heraklion hotel include Heraklion Port and Heraklion Archaeological Museum.

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.6 km
  • Heraklion Town Hall - 6 min drive - 6.5 km
  • Heraklion Archaeological Museum - 6 min drive - 6.5 km
  • Heraklion Port - 8 min drive - 7.2 km
  • Palace of Knossos - 8 min drive - 9.5 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive

Restaurants

  • ‪Snack Point - ‬4 min drive
  • ‪Ο φούρνος του Νύκταρη - ‬2 min drive
  • ‪Δαφερμος - ‬7 min drive
  • ‪Γρηγόρης - ‬3 min drive
  • ‪The Italian Job - ‬17 min walk

About this property

The Refinery Urban Suites

Family-friendly hotel with 2 outdoor pools and full-service spa
There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. The Refinery Urban Suites offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a seasonal outdoor pool. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly The Refinery Urban Suites. Free self parking is available.

Smoking is allowed in designated areas at this Heraklion hotel.

  • 34 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • Smoking in designated areas
  • Locker space
The Refinery Urban Suites offers 34 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas and includes double sofa beds and dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Airstream Café

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Health club
  • Library
  • Playground
  • Wine tours

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • IPod dock
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

Is parking available at The Refinery Urban Suites?

Yep, The Refinery Urban Suites has a free self car park.

Are there any beaches close to The Refinery Urban Suites?

The closest beach to The Refinery Urban Suites is Ammoudara Beach (3.4 km).

Is there a spa on site at The Refinery Urban Suites?

Yep, there is an onsite spa at The Refinery Urban Suites. You'll enjoy services like massages.

Does The Refinery Urban Suites have a pool?

The Refinery Urban Suites has 2 outdoor swimming pools. The pool is open from May to October.

What luxury perks are available at The Refinery Urban Suites?

The Refinery Urban Suites features 2 outdoor pools, a full-service spa and a health club.

What makes The Refinery Urban Suites a romantic place to stay?

A champagne service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at The Refinery Urban Suites.

Is The Refinery Urban Suites family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that The Refinery Urban Suites is a hit with families.

Is there a free airport shuttle available at The Refinery Urban Suites?

No, The Refinery Urban Suites does not offer an airport shuttle service.

Is there a bar or restaurant at The Refinery Urban Suites?

Yep, you can grab a meal at The Refinery Urban Suites's onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at The Refinery Urban Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Refinery Urban Suites?

No, pets are not allowed.

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