A family-friendly stay in Heraklion awaits you at The Refinery Urban Suites. You'll be within a 20-minute walk of General University Hospital of Heraklion and 3 km (1.9 mi) from Foundation for Research and Technology - Hellas. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .A pampering day can include massages along with access to the sauna. The Airstream Café is open for breakfast and brunch. Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Heraklion hotel include Heraklion Port and Heraklion Archaeological Museum.
What's nearby
General University Hospital of Heraklion - 19 min walk - 1.6 km
Heraklion Town Hall - 6 min drive - 6.5 km
Heraklion Archaeological Museum - 6 min drive - 6.5 km
Heraklion Port - 8 min drive - 7.2 km
Palace of Knossos - 8 min drive - 9.5 km
Getting around
Heraklion (HER-Nikos Kazantzakis) - 26 min drive
Restaurants
Snack Point - 4 min drive
Ο φούρνος του Νύκταρη - 2 min drive
Δαφερμος - 7 min drive
Γρηγόρης - 3 min drive
The Italian Job - 17 min walk
About this property
The Refinery Urban Suites
Family-friendly hotel with 2 outdoor pools and full-service spa
There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. The Refinery Urban Suites offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a seasonal outdoor pool. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly The Refinery Urban Suites. Free self parking is available.
Smoking is allowed in designated areas at this Heraklion hotel.
34 guestrooms or units
Deli
Childcare (surcharge)
Terrace on the roof
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Library
Garden
BBQ grill(s)
Outdoor picnic space
Computer for guest use
ATM
Smoking in designated areas
Locker space
The Refinery Urban Suites offers 34 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas and includes double sofa beds and dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, bathrobes, slippers and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hardwood flooring in room
No lift
Tile flooring in room
Wheelchair accessible (may have limitations)
More
At least 80% organic food
Designated smoking areas
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Double sofa bed
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch smart TV with satellite channels
IPod dock
Streaming services
Food and drink
Champagne service
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Hob
Kitchen
Limited room service
Oven
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Electrical adapters
Fan
Heating (climate-controlled)
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Guests can access their rooms with a mobile device.
We should mention
On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in May and close in October.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Frequently asked questions
Is parking available at The Refinery Urban Suites?
Yep, The Refinery Urban Suites has a free self car park.
Are there any beaches close to The Refinery Urban Suites?
The closest beach to The Refinery Urban Suites is Ammoudara Beach (3.4 km).
Is there a spa on site at The Refinery Urban Suites?
Yep, there is an onsite spa at The Refinery Urban Suites. You'll enjoy services like massages.
Does The Refinery Urban Suites have a pool?
The Refinery Urban Suites has 2 outdoor swimming pools. The pool is open from May to October.
What luxury perks are available at The Refinery Urban Suites?
The Refinery Urban Suites features 2 outdoor pools, a full-service spa and a health club.
What makes The Refinery Urban Suites a romantic place to stay?
A champagne service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at The Refinery Urban Suites.
Is The Refinery Urban Suites family-friendly?
You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that The Refinery Urban Suites is a hit with families.
Is there a free airport shuttle available at The Refinery Urban Suites?
No, The Refinery Urban Suites does not offer an airport shuttle service.
Is there a bar or restaurant at The Refinery Urban Suites?
Yep, you can grab a meal at The Refinery Urban Suites's onsite restaurant that serves breakfast and brunch.
What time are check-in & check-out at The Refinery Urban Suites?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at The Refinery Urban Suites?
No, pets are not allowed.
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