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Albatros Spa & Resort Hotel

5.0 star property

Photo gallery for Albatros Spa & Resort Hotel

Courtyard
Property video
Lobby sitting area
Junior Suite with Plunge Pool
Superior Room, 1 Bedroom, Sea View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$300
includes taxes & fees
13 June - 14 June

Explore the area

View map
Deadalou 1, Hersonissos, Crete Island, 70014
  • Place, Port of Hersonissos
    ‪3 min walk‬
  • Place, Convention Centre Creta Maris
    ‪7 min walk‬
  • Place, Aquaworld Aquarium
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Bedroom, Pool View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Bedroom, Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Cozy Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Cozy Room Single Use

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Cozy Luxe Room

Cozy Luxe Room

Cozy Luxe Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Albatros Spa & Resort Hotel. Within just a 10-minute stroll, you'll find Port of Hersonissos and St. Paraskevi Church. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Euphoria wellness spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Mediterraneo, serves international cuisine and is open for breakfast, lunch and dinner. Seaside Pool Snack Bar is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Spend the day at the nearby private beach and enjoy the on-site gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 5-property class Hersonissos hotel, attractions include Stalis Beach and Star Beach Water Park.

What's nearby

  • Port of Hersonissos - 3 min walk - 0.3 km
  • St. Paraskevi Church - 5 min walk - 0.5 km
  • Convention Centre Creta Maris - 7 min walk - 0.6 km
  • Sarakino - 7 min walk - 0.6 km
  • Aquaworld Aquarium - 12 min walk - 1.1 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 27 min drive

Restaurants

  • ‪Creta Maris Pithos - ‬5 min walk
  • ‪Romantic Bar - ‬6 min walk
  • ‪Pollis Hotel Restaurant - ‬3 min walk
  • ‪Elvis' Corner - ‬6 min walk
  • ‪SIMA Beach Bar - ‬4 min walk

About this property

Albatros Spa & Resort Hotel

Unwind on the private beach, located just 50 metres away. At Albatros Spa & Resort Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 207 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Bar or lounge
  • Bar by the pool
Albatros Spa & Resort Hotel offers 207 accommodations with a safe and complimentary slippers. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Hersonissos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Euphoria wellness spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Breakfast included
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4.4 out of 5, Excellent, 258 reviews
The price is NZ$438
includes taxes & fees
17 June - 18 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (753 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 17 October and 24 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts credit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is EL094103351. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1039Κ015Α0031200

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at Albatros Spa & Resort Hotel?

Albatros Spa & Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Albatros Spa & Resort Hotel?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Albatros Spa & Resort Hotel on 13 Jun 2026 start from NZ$300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Albatros Spa & Resort Hotel?

Yep, Albatros Spa & Resort Hotel has a free self car park.

Are there any beaches close to Albatros Spa & Resort Hotel?

The closest beach to Albatros Spa & Resort Hotel is Stalis Beach (5.2 km).

Is there a spa on site at Albatros Spa & Resort Hotel?

Yep, Euphoria wellness spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Albatros Spa & Resort Hotel have a pool?

Albatros Spa & Resort Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Albatros Spa & Resort Hotel?

Albatros Spa & Resort Hotel features 2 outdoor pools, a full-service spa and a health club.

Is Albatros Spa & Resort Hotel family-friendly?

You bet! With amenities such as a children's pool, free food shopping service and a deli, it's no surprise that Albatros Spa & Resort Hotel is a hit with families.

Does Albatros Spa & Resort Hotel serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Albatros Spa & Resort Hotel?

No, Albatros Spa & Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Albatros Spa & Resort Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Albatros Spa & Resort Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Albatros Spa & Resort Hotel?

No, pets are not allowed.

Is there a golf course on site at Albatros Spa & Resort Hotel?

There is a golf course next to Albatros Spa & Resort Hotel.

Albatros Spa & Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 106 reviews
Rating 8 - Good. 39 out of 106 reviews
Rating 6 - Okay. 14 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 4 out of 106 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent. All the staff are very helpful and make your stay the best.Food is very good and the rooms are kept in lovely condition
Stayed 5 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I stayed at the Mykonos Beach Hotel with my 17 year old daughter. Great hotel with infinity pool with phenomenal view of the water. The hotel is a 15 minute walk to the beautiful Mykonos town and a 10 minute quad drive to Ornos Beach. There is also a beautiful beach just across the street from the hotel. The staff was very friendly and very accommodating. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Beata

Liked: Cleanliness
Stayed here for 4 nights in a Suite with a hot tub. The room was facing a busy street with trucks, buses and people passing busy at all hours of the day and night. Would not recommend this room type. The hotel itself is not a 5 star resort despite the rating on Expedia, at best it’s 4 star but more like 3.5 stars. Breakfast had a big selection but below average quality.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sunny Sahil

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was great, location is amazing as its close to everything. Food was average. Selective vegetarian options. Dining area gets full very quickly so you have to wait to be seated. Room service was good in terms of cleaning but make sure you lock up your valubles in a safe place as i found one of the cleaners in our room when DO NOT DISTURB SIGN WAS DISPLAYED. I did mention this to the reception and was apologised. Otherwise the hotel was a great stay. Had a very good room with a private Jacuzzi (Plunge pool).
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, going above and beyond

Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Paid extra for room with swim up pool, but the room was tiny with few surfaces to put things on. Patio and tiny pool shared with 3 other rooms. No privacy at all. Nowhere to sit as just bean bags. Sun never touched the patio all day. Asked if we could change room but none available.Do not book these rooms as you pay extra for unusable facilities
Stayed 14 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Poor location with lousy beach close by. Hotel dif

Poor location with a lousy beach close by. Hotel difficult to find. Booked a standard room which was small, overlooked the street with very small balcony. Managed to change rooms to family type with extra cost. Food very mediocre. Would not recommend.
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok

Helt ok. Vanskelig å få solsenger. Var ikke privat strand slik det står i annonsen.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

hans

Liked: Cleanliness, amenities, property conditions & facilities
Heel goede ligging met mooie tuin
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities
Idéal en famille ou en couple
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Severine Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war i.o
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

José-Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour entre amis

L’accueil de l’hôtel était top, avec des gens toujours agréables et même une personne parlant français. Le petit déjeuner est copieux, avec un très grand choix au buffet, sur demande ils ont du pain sans gluten. Pour la chambre le seul bémol c est le bruit le matin car nous étions au premier étage avec la cuisine juste en dessous.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Heel goeie locatie, goeie service en lekker ontbijt
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Khrebtova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful atmosphere!!!

Really great holidays thanks to all the kind and friendly Staff of Albatros! I felt me home! Atmosphere is great there, relax, romantica, freedom. Excellent position, on the beach. Really excellent cleaning, vaste variety of food. I loved wake me up because of tasty smells of pancakes entering from my balcony. Beautiful touching evening live music. Really grateful to everyone of you, you made my holidays!))) I would love to come back!
Stayed 7 nights in Sep 2021
Verified

4/10 Poor

jose antonio tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"NUNCA MAIS"

Muy por debajo de las espectativas
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

4 étoiles, pas 5 étoiles

Nous sommes restés deux nuits. Points positifs : - superbe piscine, proche mer - super transat, bel équipement - nourriture plutôt moderne et correcte - petit dejeuner très copieux - propreté irréprochable - malgré les points négatifs,j'y retournerai Points négatifs : - il est indiqué 5 étoiles : ce n'en est pas un. Dans un 5 étoiles : - les lits seraient de meilleure qualité - l'accueil à la réception serait bien meilleure - l'isolation des portes, l'insorisation globale aussi - il y aurait un parking privé - le personnel serait plus aimable - les horaires check in/out - le client qui reste une nuit n'est pas considéré de la même manière que le client du tour opérator qui reste la semaine. Voici ce qui s'est mal passé : Nous sommes arrivés avec un enfant de 4 ans à 14h. On nous a dit de patienter 16h. Ok c'est dans les conditions. A 15h40, on nous dit que la chambre sera prête à 16h/16h10. A 16h, on nous dit que ça sera prêt dans 30min. Finalement après avoir râlé, la chambre nous a été donné dans les temps. Mais je ne comprends pas pourquoi c'était toujours mouillé au sol. 2 heures que nous attendions et ils préparent la chambre à 16h Pourtant, j'ai vu des gens à plusieurs reprises avec des valises dans le couloir à 13h faire un checkin J'ai réglé la veille à la reception toutes les boissons du bar, la personne m'a débité en pound et non en euros sans mon accord et le lendemain ils avaient oublié des consommation en plus. Le gros défaut est la gestion de la réception.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fräscht och fint hotell

Rent och fint, otroligt trevlig personal. Jag kommer absolut att åka tillbaka dit.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, but do NOT book a standard room!

Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019

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