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Albatros Spa & Resort Hotel

5.0 star property
Elegant beach hotel and 2 outdoor pools

Photo gallery for Albatros Spa & Resort Hotel

2 outdoor pools, pool umbrellas, pool loungers
Property video
2 restaurants, breakfast, lunch, dinner served; international cuisine
Family Room
Superior Room, 1 Bedroom, Sea View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

View map
Deadalou 1, Hersonissos, Crete Island, 70014
  • Place, Convention Centre Creta Maris
    ‪3 min walk‬
  • Place, Port of Hersonissos
    ‪7 min walk‬
  • Place, Aquaworld Aquarium
    ‪10 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 Bedroom, Pool View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Bedroom, Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Cozy Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Highlights

Garden
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Highlights

Garden
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Cozy Room Single Use

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Room Single Use

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Luxe Room

Cozy Luxe Room

Cozy Luxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

Highlights

Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Albatros Spa & Resort Hotel. Within just a 10-minute stroll, you'll find Convention Centre Creta Maris and Port of Hersonissos. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Euphoria wellness spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Mediterraneo, serves international cuisine and is open for breakfast, lunch and dinner. Seaside Pool Snack Bar is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Spend the day at the nearby private beach and enjoy the on-site gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 5-property class Hersonissos hotel, attractions include Star Beach Water Park and Stalis Beach.

What's nearby

  • Convention Centre Creta Maris - 3 min walk - 0.3 km
  • Port of Hersonissos - 7 min walk - 0.6 km
  • Aquaworld Aquarium - 10 min walk - 0.9 km
  • Sarandaris Beach - 15 min walk - 1.3 km
  • Star Beach Water Park - 7 min drive - 2.7 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive

Restaurants

  • ‪Creta Maris Pithos - ‬3 min walk
  • ‪Platia restaurant - ‬6 min walk
  • ‪Friet Van Piet - ‬9 min walk
  • ‪Mythos - ‬6 min walk
  • ‪'t Hof Van Holland - ‬9 min walk

About this property

Albatros Spa & Resort Hotel

Elegant beach hotel and 2 outdoor pools
Unwind on the private beach, located just 50 metres away. At Albatros Spa & Resort Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 207 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Bar or lounge
  • Bar by the pool
Albatros Spa & Resort Hotel offers 207 accommodations with a safe and complimentary slippers. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Hersonissos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Euphoria wellness spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (753 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 17 October and 24 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is EL094103351. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1039Κ015Α0031200

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at Albatros Spa & Resort Hotel?

Albatros Spa & Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Albatros Spa & Resort Hotel?

Yep, Albatros Spa & Resort Hotel has a free self car park.

Are there any beaches close to Albatros Spa & Resort Hotel?

Yep, Albatros Spa & Resort Hotel is a short 18-minute walk from Sarandaris Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Albatros Spa & Resort Hotel?

Yep, Euphoria wellness spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Albatros Spa & Resort Hotel have a pool?

Albatros Spa & Resort Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Albatros Spa & Resort Hotel?

Albatros Spa & Resort Hotel features 2 outdoor pools, a full-service spa and a health club.

Is Albatros Spa & Resort Hotel family-friendly?

You bet! With amenities such as a children's pool, free food shopping service and a deli, it's no surprise that Albatros Spa & Resort Hotel is a hit with families.

Does Albatros Spa & Resort Hotel serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Albatros Spa & Resort Hotel?

No, Albatros Spa & Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Albatros Spa & Resort Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Albatros Spa & Resort Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Albatros Spa & Resort Hotel?

No, pets are not allowed.

Is there a golf course on site at Albatros Spa & Resort Hotel?

There is a golf course next to Albatros Spa & Resort Hotel.

Reviews

Albatros Spa & Resort Hotel Reviews

8.2

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 44 out of 105 reviews
Rating 8 - Good. 39 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 5 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

Reviews

6/10 Okay

Millija

Travelled with family
Liked: Room comfort
Stayed 11 nights in Jun 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I stayed at the Mykonos Beach Hotel with my 17 year old daughter. Great hotel with infinity pool with phenomenal view of the water. The hotel is a 15 minute walk to the beautiful Mykonos town and a 10 minute quad drive to Ornos Beach. There is also a beautiful beach just across the street from the hotel. The staff was very friendly and very accommodating. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Beata

Travelled with family
Liked: Cleanliness
Stayed here for 4 nights in a Suite with a hot tub. The room was facing a busy street with trucks, buses and people passing busy at all hours of the day and night. Would not recommend this room type. The hotel itself is not a 5 star resort despite the rating on Expedia, at best it’s 4 star but more like 3.5 stars. Breakfast had a big selection but below average quality.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sunny Sahil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was great, location is amazing as its close to everything. Food was average. Selective vegetarian options. Dining area gets full very quickly so you have to wait to be seated. Room service was good in terms of cleaning but make sure you lock up your valubles in a safe place as i found one of the cleaners in our room when DO NOT DISTURB SIGN WAS DISPLAYED. I did mention this to the reception and was apologised. Otherwise the hotel was a great stay. Had a very good room with a private Jacuzzi (Plunge pool).
Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Stayed 7 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Wins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, going above and beyond

Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, but do NOT book a standard room!

Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Yosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free upgrade but rest with additional charge.

Free upgrade. Friendly staff. Good location. No free wifi in the room. Spa is with additional charge.
Stayed 1 night in May 2019

10/10 Excellent

PY

Great holiday here

The hotel staff could not have been any more friendly and helpful. Location is great we could hear the waves from our lovely big balcony, the buffet breakfast was full of choice. There was a better beach heading right 8 minutes away, ours was rather rocky near the waters edge. Entertainment great. Only niggle was the bed mattresses were too hard for us but then again we didn’t report it so perhaps something would have been done. Rooms were very clean
Stayed 11 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Ru

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel with tired main building but with nice staff

Hotel has 3 building - 1 old and 2 new. Old one is very very tired. I stayed there and wasn't happy even my standart room was upgraded to juniour suite. But staff in the gotel was nice as well as the food in main restaurant. The whole area of Hersonnisos is touristic hell - thoudans hotels and touristic shops, no beach, no pleasant landscape. Never come back there!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort