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Mitsis Selection Laguna

5.0 star property
All-inclusive hotel with 8 restaurants and 5 outdoor pools

Photo gallery for Mitsis Selection Laguna

Hot tub, Turkish bath/hammam, body treatments, aromatherapy
Bungalow, Sea View | View from room
View from room
5 bars/lounges, poolside bar
Royal Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View map
Anissaras, Hersonissos, M, 70014
  • Place, Convention Centre Creta Maris
    ‪6 min drive‬
  • Place, Port of Hersonissos
    ‪8 min drive‬
  • Place, Star Beach Water Park
    ‪13 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪22 min drive‬

Room options

View all photos for Bungalow with Sea View and Outdoor Spa Whirpool

Bathroom

Bungalow with Sea View and Outdoor Spa Whirpool

  • Sleeps 3

View all photos for Twin Room, Land View

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Bungalow, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Bungalow, Sea View

Bungalow, Sea View | View from room

Bungalow, Sea View

8.4 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Family Room, Garden View

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
2 bedrooms
Private bathroom
  • 32 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Bungalow with Garden View and Outdoor Spa Whirpool

1 bedroom, free minibar, soundproofing, free WiFi

Family Bungalow with Garden View and Outdoor Spa Whirpool

  • Sleeps 4

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 32 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room, Land View (Accessible)

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View (Accessible)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Accessible Twin Room with Land View

  • Sleeps 3

Bungalow Sea View Sea Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Bungalow with Sea View

  • Sleeps 3

Bungalow with Garden View

  • Sleeps 3

Bungalow-Beach Front

  • Sleeps 3

View all photos for Royal Suite（2 Adult+2 Child）

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite（2 Adult+2 Child）

  • Sleeps 2

View all photos for Royal Suite

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite

  • Sleeps 4

Presidential Suite

  • Sleeps 2

Family Sea View

  • Sleeps 3

View all photos for Twin Room with Garden View

Bathroom

Twin Room with Garden View

  • Sleeps 3

Family Garden View

  • Sleeps 4

Twin Room with Sea View

  • Sleeps 3

Family Bungalow with Sharing Pool

  • Sleeps 4

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Mitsis Selection Laguna. You'll be within a 20-minute walk of Sarandaris Beach and 2.5 km (1.6 mi) from Convention Centre Creta Maris. Highlights at this all-inclusive hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Zeen Spa can include sports massages, detox wraps and facials along with aromatherapy and thalassotherapy. The buffet restaurant, Main restaurant, serves local cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Hersonissos hotel include Port of Hersonissos and Star Beach Water Park.

What's nearby

  • Sarandaris Beach - 14 min walk - 1.2 km
  • Convention Centre Creta Maris - 6 min drive - 2.3 km
  • Aquaworld Aquarium - 7 min drive - 3.5 km
  • Port of Hersonissos - 8 min drive - 3.1 km
  • Star Beach Water Park - 13 min drive - 5.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 27 min drive

Restaurants

  • ‪Aldemar Main Restauraunt - ‬14 min walk
  • ‪Aldemar Beach Bar - ‬11 min walk
  • ‪Platia restaurant - ‬5 min drive
  • ‪The Big Blue - ‬12 min walk
  • ‪Saradari - ‬18 min walk

About this property

Mitsis Selection Laguna

All-inclusive hotel with 8 restaurants and 5 outdoor pools
Mitsis Selection Laguna is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Mitsis Selection Laguna, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 5-star Hersonissos hotel is smoke free.

  • 351 guestrooms or units
  • 3 levels
  • 17 buildings
  • 8 dining venues
  • 5 bars or lounges
  • 4036 sq ft of conference space
  • 375 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Mitsis Selection Laguna offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Hersonissos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cretan Tavern
  • Italian restaurant
  • Main restaurant
  • Pan-Asian restaurant
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,036 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 buildings
  • 3 floors
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

What is the cancellation policy at Mitsis Selection Laguna?

Mitsis Selection Laguna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mitsis Selection Laguna?

Yep, Mitsis Selection Laguna has a free self car park.

Are there any beaches close to Mitsis Selection Laguna?

Yep, Mitsis Selection Laguna is a short 17-minute walk from Sarandaris Beach. Fun beach activities include volleyball, windsurfing and canoeing.

Is there a spa on site at Mitsis Selection Laguna?

Yep, Zeen Spa is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as sports massages.

Does Mitsis Selection Laguna have a pool?

Mitsis Selection Laguna has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Mitsis Selection Laguna have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Selection Laguna?

Mitsis Selection Laguna features 5 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with 24-hour room service, free minibar items and espresso makers.

What makes Mitsis Selection Laguna a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Selection Laguna.

Does Mitsis Selection Laguna serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mitsis Selection Laguna?

No, Mitsis Selection Laguna does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Selection Laguna?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Selection Laguna?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mitsis Selection Laguna?

No, pets are not allowed.

Reviews

Mitsis Selection Laguna Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 775 reviews
Rating 8 - Good. 178 out of 775 reviews
Rating 6 - Okay. 34 out of 775 reviews
Rating 4 - Poor. 15 out of 775 reviews
Rating 2 - Terrible. 7 out of 775 reviews

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best All-inclusive experience we have had. Each staff member was amazing, and the restaurants options were diverse and served delicious food. We will definitely be back
Stayed 4 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
Stayed 6 nights in Jul 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Mitsis Selection Laguna (family of 4 including 2 kids 10 and under). The resort was clean, well organized, plenty of food and drink options and conviently located. We really appreciated the a-la-carte restaurant dinners/lunches where food is cooked to order, served steaming hot and delicious. The resort was easily able to accomodate 3 families who traveled together(9 people) during meals with large family tables that seat up to 10 people at the buffet (a nice touch for large groups to dine together). The drinks were well prepared. Staff was extremely helpful and efficient. All around the experience was excellent and left us with an great impression of the Mitsis brand. We are very likely to consider staying at a Mitsis hotel in the future.
Stayed 7 nights in Jul 2025

8/10 Good

Ram

Stayed 8 nights in Jul 2025

10/10 Excellent

Swabhimita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property

Property is great, so many options to enjoy and amazing beachfront. Staff was very polite and helpful. we will come back here for sure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bert

Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.
Stayed 9 nights in Jun 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Stayed 7 nights in Jun 2025

6/10 Okay

Javier Bajer, Godalming

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. Location, food, views and staff. Only one thing to mention, which ruined an entire day of our week. The concierge strongly recommended a “luxury” day trip to Santorini. We woke up at 5am, to be ready to start our journey. From the bus to the port, the ferry, the bus on the other side and all the way back, we felt like cattle, with literally 1000+ fellow travellers being channelled through hour long queues in and out of transports. This was such a bad experience that made me not rate this hotel with a 5 star. No need to overpromise, particularly when you can’t do much to deliver.
Stayed 10 nights in Jun 2025

10/10 Excellent

Oganes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel good sevice
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Ckean and tidy. Very friendly staff who work hard to make everything perfect. Good food, especially the a la carte offerings. Great selection of places to get a drink or snack.
Stayed 7 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 6 nights in Jun 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely perfect holiday

Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again
Stayed 6 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First class from the start from the handling of our baggage
Stayed 4 nights in Jun 2025

10/10 Excellent

Guy Israel

Stayed 2 nights in Jun 2025

10/10 Excellent

Hadarel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The an ultimate hotel for the best vacation ever!!! First of all most importantly service!!! Always there for your every need taking care of your every last concern All inclusive to the highest standards especially with our specific culinary needs the hotels nutritionist are always ready to do anything for your needs they where amazing both of them!!! And finally a great shout out to Vicky from the front desk she was amazing in every possible way!!! Thank you for the room upgrade!!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have used several different Mitsis hotels all of which have been great and the Laguna was just as good. It’s an attractive, well laid out hotel of a nice size. There’s plenty of pool area space and more than enough sun beds. The accommodation was excellent and service superb. We’ve noticed the food choices have been reduced over recent years but they remain really good and to a high quality. The ala carte restaurants were great although quite tightly configured. The breakfast brunch was the least liked with the food no different to to what you can get in the main restaurant. The only thing we were disappointed in was the beach area. In other mitsis hotels there’s always been a dedicated bar and food facilities. At the Laguna there is only a mobile unit which was permanently busy and not worth the wait. The shoreline is also quite rocky and so not the easiest to access the water. Overall though the Laguna is excellent and thoroughly recommended.
Stayed 7 nights in May 2025

10/10 Excellent

Maggie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Voula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, very clean, with extremely friendly staff.
Stayed 6 nights in May 2025

8/10 Good

Simran Kaur

Stayed 5 nights in May 2025

10/10 Excellent

Cynthia

Travelled with group
The beds are twin sizes instead of double sizes. Some rooms should have two double size beds. A movie Chanel in English and creamer for coffee. Also, the rooms should have wash clothes or face towels. There was none in all the rooms. Everything else was excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing experience
Stayed 2 nights in May 2025

8/10 Good

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel, amazing food choice!

Overall a satisfactory stay. Hotel quality could have been better, however the food choice and quality was exceptional.
Stayed 7 nights in Apr 2025