Aparthotel

Sanctuary Lakes Fauna Retreat

3.5 star property

Photo gallery for Sanctuary Lakes Fauna Retreat

Superior Family Villa | Terrace/patio
Property grounds
Queen Family Villa | Terrace/patio
Superior Villa | Living area
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
1 Shell Street, Urangan, QLD, 4655
  • Place, Esplanade
    ‪3 min walk‬
  • Place, Shelly Beach
    ‪5 min walk‬
  • Place, Urangan Pier
    ‪10 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

Studio Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Queen Villa

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Economy Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Superior Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Economy Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Superior Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Queen Family Villa

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

Superior Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Villa

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

About the area

Hervey Bay

At Sanctuary Lakes Fauna Retreat you'll be within just a 15-minute stroll of Urangan Pier and Hervey Bay Botanic Garden. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and indoor private hot tubs. .Each apartment is individually decorated and features a TV with a DVD player, along with a patio, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. Weekly housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, a library and a terrace. Added amenities include a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Urangan aparthotel include Esplanade and Reefworld Aquarium.

What's nearby

  • Esplanade - 3 min walk - 0.3 km
  • Shelly Beach - 5 min walk - 0.5 km
  • Urangan Pier - 10 min walk - 0.9 km
  • Hervey Bay Botanic Garden - 17 min walk - 1.5 km
  • Great Sandy Straits Marina - 4 min drive - 2.7 km

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Golden Chicken - ‬18 min walk
  • ‪The Dock Hb - ‬4 min drive
  • ‪Santini Italian Restaurant - ‬3 min drive
  • ‪Kondari Hotel - ‬6 min walk

About this property

Sanctuary Lakes Fauna Retreat

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free.

This 3.5-star Hervey Bay aparthotel is smoke free.

  • 36 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Private indoor hot tub

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Library
  • TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a regional park
  • In the suburbs
  • Near the boardwalk/promenade
  • Near the ocean
  • On a lake

Things to do

  • Golf lessons nearby
  • Golfing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 36 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.68 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Frequently asked questions

What is the cancellation policy at Sanctuary Lakes Fauna Retreat?

Sanctuary Lakes Fauna Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sanctuary Lakes Fauna Retreat?

Yep, Sanctuary Lakes Fauna Retreat has a free self car park.

Are there any beaches close to Sanctuary Lakes Fauna Retreat?

Yep, Sanctuary Lakes Fauna Retreat is a short 18-minute walk from Shelly Beach.

Does Sanctuary Lakes Fauna Retreat have a pool?

Sanctuary Lakes Fauna Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sanctuary Lakes Fauna Retreat?

This property features an outdoor pool, as well as a private hot tub and a soaking tub.

Are there hot tubs in the rooms at Sanctuary Lakes Fauna Retreat?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Sanctuary Lakes Fauna Retreat?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Sanctuary Lakes Fauna Retreat?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Sanctuary Lakes Fauna Retreat?

No, pets are not allowed.

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 232 out of 370 reviews
Rating 8 - Good. 111 out of 370 reviews
Rating 6 - Okay. 20 out of 370 reviews
Rating 4 - Poor. 5 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Beautiful location, walking distance to foreshore, shops and restaurants.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very spacious and had all the amenities for a family stay. The location was great, close to restaurants, shops and the beach.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities, communication
Nice & quiet & peaceful location and handy to all that we needed .
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Debra

Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Elayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay, loved the birds and turtles, staff were excellent, room was great
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Cassi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet easy access to area
Verified

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Errin

Liked: Cleanliness, room comfort, communication

Wonderful for families

A great place to stay for families for some wonderful interactions with local wildlife. Hosts are very friendly and welcoming, would thoroughly recommend.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was clean and comfortable. Access to lake fauna was amazing.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

wayne

Liked: Cleanliness, room comfort, communication

Wonderful

Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, communication
Commendations great views, great great amenities
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, room comfort, communication
Lovely private retreat. Very relaxing watching the wildlife. Great location
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Lilibeth

Liked: Cleanliness, room comfort, communication

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place and excellent management. Highly recommend
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Terese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved feeding the turtles in the lake they were very friendly. A lovely quiet setting close to the beach.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, communication
This was a great spot to wake up and sit on the front porch with your coffee overlooking the lake, listening and viewing the wildlife.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peaceful place, love the wildlife and atmosphere. Kids loved it. Staff were friendly. Would stay here again and would recommend
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice outlook, accommodation getting a bit tired, but overall enjoyable experience.
Stayed 3 nights in Dec 2022