Flat-screen TVs with cable channels are featured in all 286 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Refrigerators, hair dryers, and irons/ironing boards are also available.
The restaurant, Queens Court Restaurant, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 9:30 AM.
With a stay at this 3.5-star Keaukaha hotel, you'll be 5.6 km (3.5 mi) from Rainbow Falls.
20 Mar. 2020 by KK
Thank you for your comments, we appreciate you sharing them with us. Mahalo.
20 Dec. 2019 by KK
Thank you for your comments, we're hopeful of a return visit in the near future.
24 Oct. 2019 by KK
Thank you for your feedback, we appreciate you selecting the Hilo Hawaiian Hotel during your recent visit to Hilo and hope to see again on your visit to our island.
Castle Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at Castle Hilo Hawaiian Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Hilo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Hilo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Queens Court Restaurant - This restaurant serves breakfast and dinner.
ICafe/Waioli Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is GE-189-318-3488-01. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.