See all properties
Save

Hilton Beachfront Resort & Spa Hilton Head Island

4.5 star property

Photo gallery for Hilton Beachfront Resort & Spa Hilton Head Island

2 bars/lounges, poolside bar
Meeting facility
Indoor pool, 2 outdoor pools, open 7:00 AM to 9:30 PM, pool umbrellas
Pillow-top beds, in-room safe, desk, blackout curtains
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$471
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
1 Hotel Circle, Hilton Head Island, SC, 29928-5146
  • Place, Palmetto Dunes Club
    ‪5 min walk‬
  • Place, Palmetto Dunes Tennis & Pickleball Center
    ‪6 min walk‬
  • Place, Robert Trent Jones Oceanfront Course
    ‪8 min walk‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪10 min drive‬

Room options

Studio (Parlor)

  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(37 reviews)
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Partial Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Oceanfront

Pillow-top beds, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(37 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Oceanfront (Roll-in Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Oceanfront (Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Resort View

8.2 out of 10
Very good
(73 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Oceanfront

Pillow-top beds, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Resort View)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Resort View)

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Meeting facility

The Westin Hilton Head Island Resort & Spa

Mid Island
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 1,004 reviews
The price is NZ$540
includes taxes & fees
5 Apr - 6 Apr
The Westin Hilton Head Island Resort & Spa

About the area

Hilton Head Island

A luxury stay in Hilton Head Island awaits you at Hilton Beachfront Resort & Spa Hilton Head Island. Within a short 5-minute stroll, you'll find Palmetto Dunes Club and Palmetto Dunes Beach. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Soleil can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, The Cafe, serves American cuisine and is open for breakfast and lunch. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and gym. 40000 square feet (3716 square metres) of event facilities include 10 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class Mid Island resort, you'll be 8.3 km (5.2 mi) from Coligny Beach.
View more Resorts in Hilton Head IslandOpens in a new window

What's nearby

  • Palmetto Dunes Beach - 3 min walk - 0.3 km
  • Palmetto Dunes Club - 5 min walk - 0.4 km
  • Palmetto Dunes Tennis & Pickleball Center - 6 min walk - 0.6 km
  • Robert Trent Jones Oceanfront Course - 8 min walk - 0.7 km
  • Robert Trent Jones Golf Course - 8 min walk - 0.7 km

Getting around

  • Hilton Head Island, SC (HHH) - 16 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪Hilton Head Diner Restaurant - ‬4 min drive
  • ‪Nectar - ‬5 min drive
  • ‪Wayback Burger - ‬5 min drive
  • ‪San Miguel's - ‬5 min drive

About this property

Hilton Beachfront Resort & Spa Hilton Head Island

Hilton Beachfront Resort & Spa Hilton Head Island offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a steam room. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 40000 square feet (3716 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Hilton Beachfront Resort & Spa Hilton Head Island. Parking is available for a fee.

This 4.5-star Hilton Head Island resort is smoke free.

  • 1 building
  • 513 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1976
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hilton Beachfront Resort & Spa Hilton Head Island offers 513 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Hilton Head Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Soleil. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Arcade
Beach House Resort Hilton Head
  • Pool
  • Pet-friendly
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,087 reviews
The price is NZ$442
includes taxes & fees
22 Mar - 23 Mar
Beach House Resort Hilton Head

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per day)
  • Covered valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 27 to 45 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue
  • Liquid
  • Ocean Blu
  • The Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.24 per accommodation, per night.
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Shuttle service
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 to 45 for adults and USD 20 to 40 for children
  • Covered self-parking fee: USD 20 per day
  • Valet parking fee: USD 30 per day
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Marriott
Hilton Head Marriott Resort
Marriott Resort Hilton Head
Hilton Head Marriott Resort Hotel
Hilton Head Marriott Resort Hilton Head Island
Hilton Head Marriott Hilton Head Island
Hilton Head Marriott Resort Spa
Marriott Hilton Head Resort Spa
Hilton Head Marriott Resort Spa
Hilton Beachfront Resort & Spa Hilton Head Island Resort

Frequently asked questions

What is the cancellation policy at Hilton Beachfront Resort & Spa Hilton Head Island?

Hilton Beachfront Resort & Spa Hilton Head Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Beachfront Resort & Spa Hilton Head Island?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Beachfront Resort & Spa Hilton Head Island on 22 Mar 2026 start from NZ$471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Beachfront Resort & Spa Hilton Head Island?

Yep, Hilton Beachfront Resort & Spa Hilton Head Island has a covered self car park for USD 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Hilton Beachfront Resort & Spa Hilton Head Island?

Yep, Hilton Beachfront Resort & Spa Hilton Head Island is a short 5-minute walk from Palmetto Dunes Beach. Fun beach activities include scuba diving, waterskiing and windsurfing. You can also find boat tours.

Is there a spa on site at Hilton Beachfront Resort & Spa Hilton Head Island?

Yep, Spa Soleil is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Hilton Beachfront Resort & Spa Hilton Head Island have a pool?

Yep, and guests love it! Hilton Beachfront Resort & Spa Hilton Head Island has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:30 PM.

What luxury perks are available at Hilton Beachfront Resort & Spa Hilton Head Island?

Hilton Beachfront Resort & Spa Hilton Head Island features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Hilton Beachfront Resort & Spa Hilton Head Island a romantic place to stay?

Beachfront dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Beachfront Resort & Spa Hilton Head Island.

Does Hilton Beachfront Resort & Spa Hilton Head Island serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hilton Beachfront Resort & Spa Hilton Head Island?

No, Hilton Beachfront Resort & Spa Hilton Head Island does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Beachfront Resort & Spa Hilton Head Island?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Beachfront Resort & Spa Hilton Head Island?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Beachfront Resort & Spa Hilton Head Island?

No, pets are not allowed.

Is there a golf course on site at Hilton Beachfront Resort & Spa Hilton Head Island?

There is a golf course next to Hilton Beachfront Resort & Spa Hilton Head Island.

Hilton Beachfront Resort & Spa Hilton Head Island Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 800 out of 1418 reviews
Rating 8 - Good. 286 out of 1418 reviews
Rating 6 - Okay. 182 out of 1418 reviews
Rating 4 - Poor. 89 out of 1418 reviews
Rating 2 - Terrible. 61 out of 1418 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Stayed 2 nights in Dec 2025

6/10 Okay

Falisha, Newark

Stayed 1 night in Nov 2025

4/10 Poor

Adam

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff was the only saving grace and they were grossly understaffed. We had to switch rooms due to cockroaches and were left behind by the complimentary shuttle service off site because the drivers did not want to stay at work. Great location, staff is not treated correctly by management despite their efforts, and Hilton needs to start to invest in these types of locations where expectations are more than it is an "OK" place to stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the beach
Stayed 2 nights in Dec 2025

10/10 Excellent

Ngone Lon

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went during low season so hard to judge
Stayed 2 nights in Nov 2025

10/10 Excellent

Morgan

Travelled with family
Room was comfy and the view was stunning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Front desk staff
Stayed 2 nights in Dec 2025

4/10 Poor

hong tack

Disliked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and very spacious and nice. The hotel is beautiful. The staff are friendly and attentive. Will def come back
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall state was great the staff was very attentive to all your needs and the views on the ocean side were just gorgeous
Stayed 3 nights in Nov 2025

10/10 Excellent

TINA

Liked: Cleanliness, amenities, property conditions & facilities
The grounds and how friendly the staff was
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We checked in for a 5 night stay on Wednesday. When we checked in, the safe in our room was locked closed so we could not use it. We notified Guest Services and they sent engineers who messed with the safe for a while but couldn’t fix it and left. Two days later we notified management again that the safe was locked closed and they sent another engineer to give us a new safe - so from Wednesday through Friday we had no in-room safe. The hotel gave us a $100.00 credit. Then when we checked in we put some carbonated drinks in the refrigerator and it froze them all and the cans exploded. We complained and they gave us a new refrigerator after we had been in the room for three days. The second night, when the maid made up the room she did not give us fresh towels and she took the used towels, so we didn’t have towels. The hotel is in a great location, but the management is just not up to snuff - I suggest you stay somewhere else when visiting Hilton Head Island.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevators weren't working and we were on the 7th floor with a child.
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time here for Thanksgiving. Our visit was perfect! The hotel was absolutely spotless & smelled fantastic!!
Always enjoy the Christmas trees
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
There were a few issues and the manager and staff made it right and the stay was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Mandie, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, amenities
Room was excellent
Stayed 1 night in Nov 2025

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service
Not a good experience. We originally had a room with a partial ocean view. But when we checked in, we were "upgraded" to a suite that overlooks a metal roof. No ocean, no trees. Then the TVs wouldn't work so we contacted the the customer service two different times. Nobody ever fixed the TVs. When the fan came on in the room a bunch of white stuff blew out of the vent in the bedroom and it looked like snow all over our floor. We talked to a couple of housekeepers to see if they could clean it up but nobody did. Then we had the air set on low but it never really cooled off in the room.
Vent above room full of white stuff.
It blew all over the floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service
Staff was very friendly and accommodating. The hotel was quiet and beds were comfortable. The hotel is a bit dated and needs some work especially in the bathrooms. The pipe broker and there was not water in our side but they let us use another room to get ready. I wish we would of known that the restaurant a were
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

Ayaz

Liked: Cleanliness, staff & service, amenities
Great overall stay. Can’t beat the view and location, but the staff and breakfast were great as well! The only downside was the plumbing inside the room- that definitely needs attention.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy check in, additional local tax due to property location, indoor pool is nice, jacuzzis are too hot at 104 degrees, bar offers good drinks and food options.
Stayed 2 nights in Nov 2025