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The Westin Hilton Head Island Resort & Spa

4.0 star property

Photo gallery for The Westin Hilton Head Island Resort & Spa

Meeting facility
Meeting facility
Meeting facility
View from property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Air-conditioning
The current price is NZ$540
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Place, Barony Course at Port Royal Golf Club
    ‪6 min walk‬
  • Place, Port Royal Golf Club
    ‪12 min walk‬
  • Place, Folly Field Beach Park
    ‪16 min walk‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (View)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (View)

9.4 out of 10
Exceptional
(52 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Island, View)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Island, View)

9.0 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(55 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Resort View

7.6 out of 10
Good
(5 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Resort View

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Resort view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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2 bars/lounges, poolside bar

Hilton Beachfront Resort & Spa Hilton Head Island

Mid Island
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,417 reviews
The price is NZ$471
includes taxes & fees
22 Mar - 23 Mar
Hilton Beachfront Resort & Spa Hilton Head Island

About the area

Hilton Head Island

At The Westin Hilton Head Island Resort & Spa, you'll be 7.1 km (4.4 mi) from Shelter Cove Harbour and 7.3 km (4.5 mi) from Coastal Discovery Museum. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Heavenly Spa by Westin can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The seafood restaurant, The Carolina Room, serves seafood and is open for breakfast, lunch and dinner. Oceans is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and 24-hour gym. Other amenities include a hot tub, a sauna and a 24-hour business centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Mid Island hotel include Sea Pines Forest Preserve and The Sandbox.

What's nearby

  • Islanders Beach Park - 4 min walk - 0.4 km
  • Barony Course at Port Royal Golf Club - 6 min walk - 0.6 km
  • Folly Field Beach - 9 min walk - 0.8 km
  • Port Royal Golf Club - 12 min walk - 1.1 km
  • Folly Field Beach Park - 16 min walk - 1.4 km

Getting around

  • Hilton Head Island, SC (HHH) - 10 min drive

Restaurants

  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Lincoln & South Brewing Company - ‬5 min drive
  • ‪Fiesta Fresh Mexican Grill - ‬6 min drive
  • ‪Street Meet - ‬6 min drive

About this property

The Westin Hilton Head Island Resort & Spa

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This beach hotel also offers a 24-hour fitness centre, a hot tub and a steam room. For a fee, parking is available.

This 4-star Hilton Head Island hotel is smoke free.

  • 419 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ingredients
  • Oceans
  • Splash
  • The Carolina Room
  • View 32

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 37,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.75 per accommodation, per night.
  • Resort fee: USD 41.8 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

Frequently asked questions

What is the cancellation policy at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hilton Head Island Resort & Spa?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Hilton Head Island Resort & Spa on 5 Apr 2026 start from NZ$540, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has a covered self car park with in/out privileges for USD 20 per day. A self car park is also available, for a fee.

Are there any beaches close to The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa is a short 1-minute walk from Folly Field Beach. Fun beach activities include volleyball, waterskiing and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at The Westin Hilton Head Island Resort & Spa?

Yep, Heavenly Spa by Westin is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Westin Hilton Head Island Resort & Spa have a pool?

Yep, and guests love it! The Westin Hilton Head Island Resort & Spa has 3 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa features 3 outdoor pools, a heated pool and a full-service spa.

What makes The Westin Hilton Head Island Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Hilton Head Island Resort & Spa.

Is The Westin Hilton Head Island Resort & Spa family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, it's no surprise that The Westin Hilton Head Island Resort & Spa is a hit with families.

Is there a free airport shuttle available at The Westin Hilton Head Island Resort & Spa?

No, The Westin Hilton Head Island Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hilton Head Island Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hilton Head Island Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Hilton Head Island Resort & Spa?

Dogs are welcome at The Westin Hilton Head Island Resort & Spa, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has a 36-hole golf course. You will also find a golf driving range.

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service, amenities
Had to switch rooms ….long walks to rooms. Broken appliances. Missing bath products. Not a four star
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Ocean view. The hotel was magical
Stayed 2 nights in Dec 2025

10/10 Excellent

Meredith

Stayed 4 nights in Nov 2025

8/10 Good

Michael

Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
5 star
Stayed 1 night in Nov 2025

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

2/10 Terrible

susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
to cold to us the beach. bar wasok
Stayed 4 nights in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Safe, quiet, clean.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Northville

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, great staff, beautiful location. You can’t ask for more.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 5 nights in Nov 2025

6/10 Okay

Noy

Liked: Cleanliness, staff & service
The place was beautiful and staff great! But the elevator for the wing where the most expensive view rooms were located was broken. I just had a procedure done on my knees which made that very long walk to the alternative elevators very difficult. And then our room didn't even have a microwave??? Its was supposed to top notched. They kinda failed on some areas.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
everything was great, looking forward to our next trip
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Stayed 4 nights in Oct 2025

10/10 Excellent

Jarius

Stayed 1 night in Oct 2025

8/10 Good

Judy

Stayed 1 night in Nov 2025

8/10 Good

Jane

Staff was excellent, spa was great, peeling paint chips in the hall. Weather was awful so I can’t comment on any facilities outdoors.
Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron, Bluffton

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Tobyhanna

Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all the way!
Stayed 4 nights in Oct 2025

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wouldn't check us in till 2.5 hours AFTER check in because they didn't have the room ready. By the time we got keys it was 6:30pm. The beach access elevator was broken and there was no other beach access unless we walked for almost 45 min to get there. The room was OK, but the fact that we could not get keys till 6:30 ruined the balcony sunset we paid extra for. The restaurant was freezing cold, the food was mediocre and expensive, they also charged my card nemourous times for the same thing, and put over $400 in hold on my card, pulls charged well over what anything said during booking. Horrible experience, and we drove from Utah to the east coast so we've stayed on many hotels this month and this one was one of the worse experiences of our way coast trip!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer Lee

Stayed 4 nights in Jul 2025