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4.3 out of 5

"Helpful and friendly staff. Great location. " More

By a verified traveller on Sat 22 Apr 2023

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Hotel Description

Candeo Hotels Hiroshima Hatchobori places you in the center of Hiroshima, within just a 15-minute stroll of popular places like Hiroshima Peace Memorial Park and Atomic Bomb Dome. Highlights at this hotel include a full-service spa, a restaurant, and a spa tub.

A pampering day can include massages along with access to the hot springs/mineral springs. Plus you'll find free WiFi in public areas, a sauna, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM.

Within a 20-minute walk of this 3.5-star Hiroshima City Centre hotel, attractions include Hiroshima Green Arena and Hiroshima Peace Memorial Museum.

Double Room, Non Smoking (16 ㎡)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$194* Per night/room 7 Apr. - 8 Apr.

Double Room, Non Smoking for single use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

King Room with desk, Non Smoking for single use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Room with desk, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner King Room, Non Smoking (19 ㎡)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Candeo Hotels Hiroshima Hatchobori ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Candeo Hotels Hiroshima Hatchobori

Everyone (2) Couples (3) Family (4)
5 out of 5
Helpful and friendly staff. Great location.

Posted by on 22 Apr. 2023

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3 out of 5
Room was really small and our youngest had to share with mum. Fortunately we are small people. This is a common thing in Japan with small rooms so be careful if you are of a larger build. There is a spa on the top floor which you have to be naked in so we avoided that one. Breakfast at this place was nice for the price.

Posted by on 21 Apr. 2023

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5 out of 5
Great room although bathroom was tight. Great staff!

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Front desk

Thank you for staying Candeo Hotels Hiroshima Hatchobori. Thank you for submitting to the word of mouth while you are busy. We look forward to see you again.

4 out of 5
Great staff, attentive to needs, willing to assist.

Posted by on 20 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Front

Thank you for staying at Candeo Hotels Hiroshima Hatchobori. We look forward to seeing you again.

5 out of 5
Loved the Onsen and the breakfast❤️❤️❤️ Loved being able to do our own washing in the laundry❤️❤️ Loved how close the hotel was to everything❤️❤️

Posted by on 28 Oct. 2019

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Comment from Hotel Management

13 Dec. 2019 by Front

Thank you for staying at Candeo Hotels Hiroshima Hatchobori. I am very happy to hear your compliments. We are looking forward to seeing you again.

3 out of 5
Although we booked a room for 3, it was very small even for Japanese standards. Three people with three suitcases made it very cramped and we were pleased to leave. Although we booked in advance, the third bed wasn’t made up and we had to request the linen and towels from reception. We loved the rooftop spa.

Posted by on 11 Oct. 2019

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5 out of 5

Posted by on 16 Jun. 2019

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4 out of 5
The sky spa is simply awesome - and the breakfast too. Rooms are pretty small and there almost no storage. That said it is really central, new, clean and bright.

Posted by on 26 Feb. 2019

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5 out of 5
My husband and I stayed here for two nights. The hotel has a nice new and modern feel. The room was very clean and comfortable, and the bathroom was spacious by Japanese standards. The hotel is about a 10 minute walk to the closest train station, and within walking distance to the main local attractions. Breakfast was a standard buffet with a mix of Japanese and Western choices. Make sure you give the rooftop Spa a go. Can highly recommend staying here.

Posted by , from Australia on 26 Oct. 2018

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About the Candeo Hotels Hiroshima Hatchobori

Location 14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima 730-0013

Property Features

There's a restaurant on site. Public spaces have free WiFi. Candeo Hotels Hiroshima Hatchobori offers its guests a full-service spa, hot springs, and a spa tub. A sauna, a vending machine, and multilingual staff are also featured at Candeo Hotels Hiroshima Hatchobori. Smoking is allowed in designated areas at this 3.5-star Hiroshima hotel.

  • 183 guestrooms or units
  • 14 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hiroshima Station (1.9 km / 1.2 mi)
  • Metro station: Hatchobori Station (0.2 km / 0.1 mi)

Room Amenities

Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Indoor public bath (no mineral springs)
  • Outdoor public bath (no mineral springs)
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Number of hot springs - 2

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
  • CANDEO HOTELS HATCHOBORI Hotel
  • CANDEO HOTELS HATCHOBORI
  • Candeo Hotels Hiroshima Hatchobori Hotel
  • Candeo Hotels Hiroshima Hatchobori Hiroshima
  • Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.