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Mercure Tokyu Stay Hiroshima

Property class: 4

Photo gallery for Mercure Tokyu Stay Hiroshima

Lounge
Property video
Lounge
Room
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$231
13 Oct - 14 Oct

Explore the area

View map
Teppocho8-19 Nakaku, Hiroshima
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪12 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Room

Comfort Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Room

Privilege, Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Room

Deluxe Twin Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Family Room, 2 Single Beds

Room

Privilege, Family Room, 2 Single Beds

  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Room

Privilege, Twin Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Room

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, Multiple Beds

Room

Privilege, Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

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Hiroshima Washington Hotel

Hiroshima City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,111 reviews
The price is NZ$234
30 Sept - 1 Oct
Hiroshima Washington Hotel

About the area

Hiroshima

Mercure Tokyu Stay Hiroshima places you in the centre of Hiroshima, steps from Hiroshima Central Shopping District and within a short 5-minute stroll of Memorial Cathedral for World Peace. Highlights at this hotel include in-room all-in-one washer/dryers and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include luggage storage. .With a stay at this 4-property class Hiroshima City Centre hotel, you'll be 25.5 km (15.8 mi) from Itsukushima Shrine.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.2 km
  • Kamiyacho - 8 min walk - 0.7 km
  • Hiroshima Museum of Art - 8 min walk - 0.7 km
  • Hiroshima Peace Memorial Park - 12 min walk - 1.0 km
  • Atomic Bomb Dome - 13 min walk - 1.2 km

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Station - 18 min walk
  • Iwakuni (IWK) - 66 min drive

Restaurants

  • 尾道ラーメン 暁
  • ‪肉のやま金 - ‬2 min walk
  • ‪Taverna Takeda - ‬1 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk
  • ‪ひまわり - ‬1 min walk

About this property

Mercure Tokyu Stay Hiroshima

Mercure Tokyu Stay Hiroshima offers its guests a fitness centre. Public spaces have free WiFi.

This 4-star Hiroshima hotel is smoke free.

  • 182 guestrooms or units
  • 13 levels
  • Conference rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Mercure Tokyu Stay Hiroshima offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Fridges and microwaves are provided.

Bathrooms include slippers, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. This Hiroshima hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 13 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Are there any beaches close to Mercure Tokyu Stay Hiroshima?

The closest beach to Mercure Tokyu Stay Hiroshima is Saka Bayside Beach (8.8 km).

How much does it cost to stay at Mercure Tokyu Stay Hiroshima?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Hiroshima on 13 Oct 2026 start from NZ$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mercure Tokyu Stay Hiroshima?

No, Mercure Tokyu Stay Hiroshima does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Tokyu Stay Hiroshima?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Hiroshima?

No, pets are not allowed.

Mercure Tokyu Stay Hiroshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 2 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean and fresh. Great location. Will certainly stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service, limited breakfast options, convenient location for sightseeing. Laundry in the room was very convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of the city. Easy to get to the street car and walkable to all the tourist sites. Plenty of restaurants nearby too. Staff were extremely friendly. Great touch to have complimentary snacks and beverages in the lobby. This hotel has everything you need for a 2-5 night stay. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient with breakfast, snacks, and a washing machine. Staff are nice but would be a better experience if more of them were multilingual. Some only spoke Japanese and it was difficult to communicate simple things such as whether the tap water was drinkable or whether check out was completed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ランクアップもあり、一人では持て余すくらいな素晴らしい部屋で驚きました。 次はランクアップなどはないとは思いますが 記憶として、とても良い体験ができました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, very helpful and friendly staff, and easy access to dining, shopping, and peace memorial.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり 室内に洗濯機がついてるのが良い 乾燥機が別であればなお良いと思いました 朝食ビュッフェは和食が有ればなぁと思いました 全体としてはまた利用したいと感じる施設です
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nettes, stylisches kleines, neues Hotel, zentral in der Stadt gelegen. Der A-Dome Park ist zu Fuss erreichbar, ebenso der Bahnhof und öffentliche Verkehrsmittel wie Busse und Strassenbahnen. Wir hatten ein sehr kleines Zimmer, aber das wussten wir, war für uns ok, wir wollten sightseeing machen und einfach nur übernachten. Zimmer hatte sogar eigene Waschmschine und Microwelle und war sehr sauber. Wir hatten Lounge Zugang und konnten uns an Kaffee, Tee und nicht alkoholischen Getränken und kleinen Snacks bedienen, abends wen wir zurückkamen. Das Frühstück war kein typisches Hotelfrühstück, sondern eher wie in einem kl. französischen Café und europäisch. Mit Leckeren Sandwiches, ein paar Früchten und Croissants, Brötchen etc., für uns lecker und absolut ausreichend. Das Personal war sehr freundlich und hilfsbereit. Wir würden es wieder buchen.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, chambre petite mais fonctionnelle. Petit dejeuner sympathique avec petits sandwich, hélas pas d'oeufs. Attention l'hotel ne propose pas de parking propre ou en partenariat, il faudra trouver le parking par vos propres moyens. Il y en a beaucoup autour de l'hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
새 호텔이라 넓고, 깨끗한것은 물론이고, 룸에 세탁기와 렌지, 커피머신, 인덕션, 냄비도 있어서 엄청 편하게 이용했어요. 조식은 빵하고 시리얼? 같은 간단한것만 있어서 굳이 먹을 필요는 없을것 같아요. 직원 모두 친절하셨고, 위치도 좋았어요. 다음에도 이곳에 숙박하고싶어요.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
オープンすぐの施設でスタッフの皆さんもしっかりと教育を受けられたのか、とても気持ちよく対応してくださいました。 設備で一つお願いするならは、ベッドルームとバスルームの間にロールカーテンなどがあるともっと快適に過ごせたと思います。 また、広島旅行の際には是非とも利用させてください。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 15 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026