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3.9 out of 5

"Fantastic experience, the staff were super friendly and always very helpful. " More

By a verified traveller on Thu 01 Feb 2024

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Hotel Description

Alagon Saigon Hotel & Spa puts you in the heart of Ho Chi Minh City, within just a 10-minute stroll of popular attractions like Pham Ngu Lao Street and Ben Thanh Market. Highlights at this hotel include 3 coffee shops/cafes, a full-service spa, and a restaurant.

A day of pampering can include hot stone massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Alagon Restaurant, serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. 1130 square feet (105 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Bui Vien Walking Street and Saigon Square.

Superior No Window

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$103* Per night/room 6 May - 7 May

Superior Room, 1 Double Bed, No Windows, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite Room with Sofa City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room with Sofa City View - Rooftop Sauna & Jacuzzi Included

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Double Room, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, No Windows, Annex Building

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Alagon Saigon Hotel & Spa ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alagon Saigon Hotel & Spa

Everyone (5) Family (1)
5 out of 5
Fantastic experience, the staff were super friendly and always very helpful.

Posted by on 1 Feb. 2024

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5 out of 5
Amazing staff in all areas looked after our needs and nothing was too hard for them to help with. From taxi to tours it was all easily taken care of. Door Staff even helped us translate and understand the cash in a taxi. Massage (only) was a daily for us as well and we were loving it. Great way to start or end the day. These aussies will be back for sure.

Posted by on 4 Oct. 2023

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4 out of 5
Well located. Friendly door staff. Staff elsewhere were average. Clean rooms.

Posted by on 16 Apr. 2023

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4 out of 5
I found my own way here after discovering there are apparently 6 Aragon hotels in the street, so make sure you know the street number. It was easy to get to the street by bus from the airport by taking Route 109 from the exit of the airport, costing 20,000 dong or $1US. This first trip gave me an elevated view along the route. Print off a bus route map and the bus attendant will tell you when to alight. Just had a good breakfast in a very clean dining room with pleasant, attentive staff. My room is freshly painted, clean, and well appointed.

Posted by on 25 Mar. 2019

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5 out of 5

Posted by on 8 Feb. 2019

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5 out of 5
We had a great time, excellent location, very very friendly staff

Posted by on 1 Feb. 2019

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3 out of 5
Initally booked for west side hotel which is not saigon but ? Central old part... so i got changed to room in the renovated saigon hotel. I had no window booking.. which i wouldnt do again. Pool area tired little maintenance old cushions. Fans did not work. Plastic pots/plants at side of pool tatty and got in way of views.pool clean. Otherwise most staff friendly. Buffett breakfast good. I would stay again location is great. 5 min ben than, 15min backpackers

Posted by , from melbourne on 3 May 2018

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3 out of 5
Windowless room. Somewhere to stay if you get a cheap rate, touring all day and need a place to sleep/shower etc. Our room was dated - but ok for price. Bfast ok - not American, but egg station and lots Asian options, plus fresh fruit - gets busy but guys replenished quickly. Rooftop bar great to have a rest, but small and lots smokers. Central to war museum and markets.

Posted by , from australia on 17 Apr. 2018

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1 out of 5

Room doesn’t match marketing on website

Marketing for the room on the website doesn’t match the room provided. Window is very small with barely any light coming through as the next door building is immediately adjacent. Also generator noise is coming from the next door building. These items were brought to the attention of staff, however the hotel is was fully booked so there were no other rooms available. We booked the executive room, which was not of the quality that you would expect for a room of that title or cost. Most staff were extremely rude with the exception of one friendly manager (thank you). The website and room provided did not match expectations, and we were bitterly disappointed and unimpressed. Will be looking for other options for booking next time rather than through this website.

Posted by , from Sydney on 2 Feb. 2018

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Property Features

Alagon Saigon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1130 square feet (105 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Alagon Saigon Hotel & Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 4-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 9 levels
  • 3 coffee shops
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Saigon Railway Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Alagon Saigon Hotel & Spa offers 56 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Alagon Restaurant - Overlooking the garden, this restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open 24 hours.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alagon Saigon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Alagon Saigon Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 2000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 587500 for adults and VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alagon Hotel
  • Alagon Hotel Saigon
  • Alagon Hotel Saigon Ho Chi Minh City
  • Alagon Saigon
  • Alagon Saigon Ho Chi Minh City
  • Alagon Saigon Hotel
  • Hotel Alagon Saigon
  • Alagon Saigon Hotel Ho Chi Minh City
  • Alagon Saigon & Spa
  • Alagon Saigon Hotel & Spa Hotel
  • Alagon Saigon Hotel & Spa Ho Chi Minh City
  • Alagon Saigon Hotel & Spa Hotel Ho Chi Minh City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.