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4.1 out of 5

"Roof top bar for dinner and a cleansing ale in transit is a great spot " More

By a verified traveller on Thu 04 Jul 2019

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Hotel Description

At ibis Saigon Airport, you'll be 6.2 km (3.8 mi) from War Remnants Museum and 6.7 km (4.1 mi) from Independence Palace. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 273 soundproofed rooms feature free WiFi, LCD TVs, and free bottled water. Nice touches include slippers and free toiletries. Additionally, 24-hour room service, safes, and hair dryers are available.

The bistro, Bistro by Oopen, is open for breakfast, brunch, lunch, and dinner. The Hub Saigon is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the fitness center, sauna, and pool loungers. 2443 square feet (227 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 4 AM and noon. There's also the convenience of a free airport shuttle.

Places within a 30-minute drive of this 4-star Ho Chi Minh City hotel include Saigon Notre-Dame Basilica and Saigon Central Post Office.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$108* Per night/room 4 May - 5 May

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

ibis Saigon Airport ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Saigon Airport

Everyone (8) Couples (2)
1 out of 5
The hotel was an absolute scam. We paid through wotif and they told us that was only a deposit and charged us 132 aud extra saying they would return it and never did. The staff were very unhelpful and showed no guilt as they charged us extra and nobody else. DO NOT go here. Everything in the hotel has a surcharge on it, sometimes an extra $5-10 on food. This hotel is extremely expensive for Vietnam standards and the area is terrible. You are much better to take a taxi to HCMC than stay here as there is nothing to do and the shopping mall next door has shops in 2/5 floors. Save your money and AVOID this hotel.

Posted by , from Melbourne on 15 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Marc

Dear Tash, Thank you for taking the time to tell us about your experience at the ibis Saigon Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. About your case, we did not double charge your card and we are happy to provide your further clarification. Following the hotel policy, every guest has the privileged to place a deposit to their room as a debit account to use the hotel facilities without carrying their card or cash around. If you did not use any service during your stay, the total amount will be refunded within the next 25 - 30 days, depends on your receiving bank. Please accept my apologies for this misunderstanding. We appreciate you sharing your concerns, and would be best if you can contact us so that we can take better care of you and provide you a further document explaining this case. Sincerely, Marc DUPUIS General Manager

3 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Marc

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS, General Manager

5 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Marc

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

5 out of 5
Roof top bar for dinner and a cleansing ale in transit is a great spot

Posted by on 4 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Marc

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

5 out of 5
Excellent hotel to stay at for overnight accom near the hotel. Room was clean, beds were amazing to sleep on and excellent pillows. The rooms were EXTREMELY quiet. The pool was refreshing and a great place to spend a day. I wish we had more time there. Unfortunately the big shopping centre that had been next door looked like it had closed down just before we got there.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Marc

Dear Guest, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

5 out of 5
Airport shuttle was great after a long flight with many bags. Check-in was smooth. Room was clean and quite adequate for our short stay. Will highly recommend the Ibis to our friends.

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Marc

Dear Mr./Ms., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

2 out of 5
The hotel was clean and the staff were really nice. However the rooms walls were very thin and we could hear people talk next door. We didn’t sleep the night we were there because we could hear everything next door... since we just got on a flight and came to the hotel we were very tired and unfortunately could not rest well...

Posted by on 17 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Van Nguyen

Dear jen, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are committed to providing the well-being for our guests with good facilities, service and comfortable atmosphere. In taking great care of our customers, together with our Engineering team, we will try to come up with a solid solution for issue you have mentioned. We hope that we can convince you to change your mind about another visit to our property if you would be willing to give us a chance to turn your experience around. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service

5 out of 5
Nice clean friendly staff convenient location, close to airport

Posted by on 3 Dec. 2018

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Comment from Hotel Management

3 Dec. 2018 by Van Nguyen

Dear Sir/Madam, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service

5 out of 5
We were told about this hotel by a friend .The overall satisfaction level was very high,from the free pick up from the airport to the facilities provided by the hotel.But of corse,full marks to the staff ,very helpful,big smiles,made us feel welcome. Five minutes from airport,free shuttle , a pleasant end to a long flight..

Posted by , from Melbourne ,Australia on 28 Jul. 2018

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Comment from Hotel Management

30 Jul. 2018 by Van Nguyen

Dear Peter, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service

4 out of 5

Close to Airport

The hotel is only a 5 minute walk from the international airport which I what I wanted as I had an early morning flight the next day, there was lots of food places to eat and to sit down and watch the world go by will stay there again if I have an early flight

Posted by , from Sydney Australia on 24 Aug. 2017

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Comment from Hotel Management

30 Aug. 2017 by General Manager

Dear Rod on Wotif, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel to ready for the early morning flight the day after. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oreste TRAETTO General Manager

Property Features

Ibis Saigon Airport offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2443 square feet (227 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Saigon Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 16 levels
  • 2443 sq ft of conference space
  • 227 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ho Chi Minh City (SGN-Tan Son Nhat Intl.) (1 km / 0.6 mi)
  • Train station: Saigon Railway Station (6.3 km / 3.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Ibis Saigon Airport offers 273 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 4 AM to noon.

Bistro by Oopen - This bistro serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.

The Hub Saigon - This poolside rooftop bar serves lunch and dinner. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 348000 for adults and VND 174000 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Saigon Airport Hotel Ho Chi Minh City
  • ibis Saigon Airport Hotel
  • ibis Saigon Airport Ho Chi Minh City

You should know

  • Ibis Saigon Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.wotif.co.nz/Ho-Chi-Minh-City-Hotels-ibis-Saigon-Airport.h16301109-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.