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3.8 out of 5

"Staff were lovely very friendly people only to happy to help. Hotel is really nice, breakfast buffet was great " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

A family-friendly stay in the heart of Ho Chi Minh City awaits you at Royal Hotel Saigon. Within steps you'll find popular attractions like Saigon River and Opera House. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a health club.

LCD TVs with cable channels are featured in all 127 rooms, and you can enjoy free WiFi, sitting areas, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Coffee/tea makers, free bottled water, and safes are also available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, and sauna. Business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and massage/treatment rooms. Each morning continental breakfast is served between 6:30 AM and 9:30 AM. There's also motorcycle parking, along with the convenience of airport pick-up service.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Ho Chi Minh City Hall and Saigon Square.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$77* Per night/room 29 May - 30 May

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Orient Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Hotel Saigon ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Hotel Saigon

Everyone (3) Couples (3) Family (3)
5 out of 5
Staff were lovely very friendly people only to happy to help. Hotel is really nice, breakfast buffet was great

Posted by on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We love to hear about our great staff & services. We really appreciate it and hope to see you on your next trip. Best regards,

4 out of 5
Pool is larger than it looks in photos. Great location

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We appreciate your feedback & look forward to welcome you again on your next trip. Best regards,

5 out of 5
Hotel in the middle of central staff very friendly helpful food clean and fresh. Highly recommend for the price

Posted by , from Sydney on 30 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Anita Ho

Dear Mr. Toohey, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you for taking your time to review our hotel We appreciate your feedback & look forward to welcoming you again as soonest

4 out of 5
Nice place and good location, however, the airconditioner didn't actually cool the room at all.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Anita Ho

Dear Valued partner, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We acknowledge your feedback & use it to improve our service We hope to welcoming you again on next your trip

3 out of 5
Service at counter was not overly great. Staff could be rude at times. It was not fabulously clean.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you for staying with us. We appreciate your feedback. We do apologize for making you feel uncomfortable during your stay. We will take note your review & use it to improve our services, staff also. Once again, thank you for your response & hope to receive your support on next trip.

3 out of 5

Reasonable value for money

Average - small room - poor shower however reasonable value for money

Posted by on 20 Nov. 2016

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3 out of 5

Hotel close to District 1 attractions.

We got a Taxi from the airport to the Royal Hotel but found we could not get within 1 block as the roads were closed . Nguyen Hue square was closed to traffic on Saturday's and Sunday's . We had a lot of luggage and where tired from our flights so we were not impressed . The day staff are way more friendly than the night staff . Night staff did not appear welcoming . The queen size bed had a hard section up the middle like it had a join in it . The toilet is not male friendly for your average westerner as your privates touch the porcelain . A stupid flat section on the front of the pan . Not a good feeling . ( ps I am an average sized male ) I have stayed there twice now and would try somewhere else in the future . As I said early the day staff are terrific and are very good at there job . Cheers and enjoy Vietnam it's a beautiful place with wonderful people .

Posted by , from Aussie on 13 Oct. 2015

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3 out of 5
Location: Road work at door so dust

Posted by on 5 Jan. 2015

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Property Features

As a guest of Royal Hotel Saigon, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Royal Hotel Saigon. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Only motorcycle parking is available. This 4-star Ho Chi Minh City hotel is smoke free.

  • 127 guestrooms or units
  • 9 levels
  • Built in 1994
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Ho Chi Minh City (SGN-Tan Son Nhat Intl.) (7.3 km / 4.5 mi)
  • Train station: Saigon Railway Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport pick-up and train station pick-up
  • Parking: Motorcycle parking only

Room Amenities

Royal Hotel Saigon offers 127 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 44-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.

Royal Hotel Saigon has a restaurant on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Royal Hotel Saigon

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Security system
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: VND 215000 per person (approximately)
  • Airport shuttle fee: VND 715000 per vehicle
  • Airport shuttle fee per child: VND 0
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Saigon
  • Royal Hotel Saigon
  • Royal Hotel Saigon Ho Chi Minh City
  • Royal Saigon
  • Royal Saigon Ho Chi Minh City
  • Royal Saigon Hotel
  • Saigon Royal Hotel
  • Hotel Kimdo Royal City
  • Royal Hotel Saigon Hotel
  • Royal Hotel Saigon Ho Chi Minh City
  • Royal Hotel Saigon Hotel Ho Chi Minh City

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Royal Hotel Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.